Customer Ratings & Reviews
- Model:
- WTW8127LW
- SKU:
- 6469369
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its removable agitator and overall performance. Users appreciate the machine's large capacity and ease of use, as well as its quiet operation. Additional benefits include the convenient soap dispenser, ample size, and effective spin cycle.
This summary was generated by AI based on customer reviews.
Definitely buy the set!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the washing machine and dryer set. Love love love.
I would recommend this to a friendOwner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Want to get the best washer and dryer that will last for Years.
I would recommend this to a friendGreat washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was awesome! They came in set everything up for us. Product is amazing
I would recommend this to a friendBad Delivery communication
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be 5 stars but delivery kept getting delayed with no communication
I would recommend this to a friend
Worst washer ever made
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This high efficiency washer over complicates what should be a simple process. It has balancing sensors that are hyper sensitive: meaning when you load it and start a wash and walk away it can and will decide to not continue the cycle. When you come back it will tell you that you must unload your clothes in order to start again. Incredibly frustrating.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Don't buy this machine!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this machine for 6 months. Bottom line, this machine is the worst machine I have ever owned in my 59 years of living on this planet. It will not clean your clothes. I have tried with the agitator, without the agitator, pre soak up to 30 minutes. I have used more detergent and stain spray along with my own elbow grease and still the results are horrible. DON'T BUY THIS PIECE OF DOO DOO MACHINE!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Whirlpool washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Great customer service. Best Buy is the best!
I would recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and delivery and setup. Washer is all it says it is
I would recommend this to a friendMy washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!! Everything I expected and more. So many washing options,
I would recommend this to a friendHave not received it yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not received it yet. Was supposed to be here 12/13. I went to my local Best Buy and there was some kind of screw up now it won’t be delivered til 12/30
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.
Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.
We hope this helps you get things sorted out quickly!
Excellent Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is happy... wash your clothes with no issues.
I would recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I would recommend this item to anyone looking for a reliable washer
I would recommend this to a friendCEO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, thank you Best Buy for a seamless installation
I would recommend this to a friendWe like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!! Works like a champ! Couldn’t be more pleased!
I would recommend this to a friendDryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product would recommend. Work well and large drum
I would recommend this to a friendExcellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the wireless features and how you can load and go
I would recommend this to a friend- Pros mentioned:Noise level
Very good washing machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and wash clean. No buyer’s remorse, doesn’t use a lot of water. The sensor will measure the amount of clothes the amount of detergent and water accordingly. I also purchased a Whirlpool refrigerator.
I would recommend this to a friend Last time I’m buying
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine keeps breaking over and over this is the third machine in the shop dispenser didn’t work the top door latch kept on messing up scratch the whole unit. I was very unhappy again this is the last time I’m buying.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Lucy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Run!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this washing machine but don’t waste your money!!! CONS: wrinkles clothes like a dog was chewing on them. 2. Doesn’t ring water out of clothes, they are always too wet.3. Delicate cycle is worst I’ve ever had, clothes are spun like a regular cycle and wrinkle like I’ve never seen before. 4. Load & go is the WORST innovation ever..it’s constantly running low,..even when you just fill the drawer..it is ridiculous. It doesn’t dispense soap unless I turn the water jet on first and then start a cycle. 5. There’s always a lot of condensation on the washer’s lid when a cycle is done, you open the lid and water drips everywhere… I’ve bought enough washers over the past 5 years, this is by far the most frustrating…
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Nido. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer came damaged, the service department cannot schedule a replacement until 24 hours after delivery. I have not used it yet.
I would recommend this to a friend