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Customer Ratings & Reviews

$999.99
Save $170
Comp. Value: $1,169.99

Customer reviews

Rating 4.4 out of 5 stars with 804 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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There aren't enough negative mentions yet.
85%would recommend to a friend

Customers are saying

Customers are impressed with the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its removable agitator and overall performance. Users appreciate the machine's large capacity and ease of use, as well as its quiet operation. Additional benefits include the convenient soap dispenser, ample size, and effective spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 804 reviews
  • Rated 5 out of 5 stars

    Washer, Dryer, Refrigerator, Stove, and microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sells good quality appliances. I am very satisfied with all their technology, and appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs good price and excellent attention

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered, but waiting to install. Seems like an outstanding product and got it at a great price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    too complicated to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad thing about this washing machine is that the soap dispenser dispense only about a spoon of soap every cycle, cannot do 2 blankets at a time to wash...

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Marlyn. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    flooded my house.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer flooded my house! I'm sure the washer is nice and will be fine (eventually when I have flooring again in my house and it actually installed correctly).

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Amg123. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Enjoy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so nice even I enjoy doing the laundry and my wife is every loving it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    newbies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery was doomed from the start but it is solid machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious, Stylish, and High-Performing Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase of this Whirlpool washer. It has plenty of space for all of my laundry needs and performs exceptionally well. The digital features on the control panel are impressive and easy to use, making it simple to select the right wash cycle for each load. One of the standout features of this washer is its stylish design. The chrome shadow finish looks great in my laundry room, and the 2-in-1 removable agitator adds a modern touch. I also appreciate the high-efficiency rating. I highly recommend this washer to anyone in the market for a new top-load washer. It is spacious, stylish, and performs exceptionally well. The digital features on the control panel are an added bonus, making it easy to use and customize each wash cycle to my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's good for you, first time buy this merchant today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer machine for the price. Enjoying the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent working washing machine for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke 1 day after return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke 15 days after ownership. Best Buy was hard to deal with as was whirlpool.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    drum too deep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. The only thing wrong is the drum is too deep. It's too difficult/uncomfortable to reach the bottom getting clothes out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good when your coming from a 14 yr old rustbucket

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good washer. My only gripe with its performance is with moderately sized loads (8 towels or so), if vibrated horribly. I don’t believe the guys who installed it verified its level but it looks pretty level and I watched them install the legs so they appeared fully seated. My biggest issue is paying the install fees and carry away fee and the guy you get calls to tell you he will be there at 11am when the app says between 10am-2pm. He arrived at 5:15pm and marked in his app that he arrived at 3:30pm. He got the washer in the house, got it up stairs and installed. Told me it won’t fit in the new spill pan I installed and it sounded like he may have cracked the pvc drain or spill pan. Now this washer is about 27.5” depth and the spill pan is 30” depth on the flat part so there was not a lot of wiggle room. I get that, but he should have had an assistant. When he hooked up the dryer I had to remind him we had the steam feature and he had to run back out to his truck to get the lines to install it. He almost forgot it. Anyway other than the entire waste of a day, we were glad to get a new washer and dryer for 0% finance on a Best Buy credit card

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the function of it. Felt like it kept wasting too much water

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Jtalco. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Dislike

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes forever to wash im not happy with this purchase 

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Yudid. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated. The control panel was broken. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Boba. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    DON'T WASTE YOUR TIME & MONEY !!!!!!!!!!!!!!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WASTE OF MONEY & WATER & CLOTHES DO NOT GET CLEAN !!!!!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, BonnieB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soeap despenser is not working. Load noice when it spin.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, LeonoraB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would possibly give it five stars, but I didn't have much time with it.The only reason it got sent back was because I really needed the sync part of it where the water you can turn it on.And off and that washer did not have it but best buy allowed us to use it till our new washer came.And it was very nice.It was big, but it was short.So you could reach the bottom

    I would recommend this to a friend