Customer Ratings & Reviews

I have used this several times already and the washer is working fine, Love the Smart features on the machine. You can put your detergent in a compartment, fill and forget it. It lets you know when it needs to be refilled. Delivery and setup was fast. Overall very pleased with this washer.

Love the auto soap dispenser, the large drum capacity, and the quietness of the machine. Works great! I would buy it again.

high quality upgrade to our previous machine. Looking forward to years of use

Love this washer!! Super large capacity. Clothes get super clean. Quiet. Multiple settings. Love this washer

Other than a little louder than our previous machine, the washer is working properly. There is a button inside that when pressed dispenses water. Although it is convenient, it is easy to hit this button while loading the machine and getting a squirt of water. Have not used the Smart feature yet.

I love this washer.. its easy to work and big enough for bulk items such as king size comforters

Love it, very user friendly, extra large capacity washer ,very pleased with my purchase.

We just received this washer and its matching dryer. We are coming from a 10 year old LG top loading washer and dryer. The units look great! They seem to do an admirable job of cleaning as far as I can tell but so far I have not been impressed with the load balancing. I just did a load consisting of two 36"x36" blankets and a cat bed. After having to reposition the blankets 5! times in an attempt to balance the washer, I finally gave up and hung the blankets on the shower curtain rod to air dry. Not inspiring for a first wash. The 2nd load I tried putting the agitator in and holy cow this thing is noisy.. woke my wife up in the other room level of noisy. So I removed the agitator and while it's better.. this thing is still loud. Our 10 year old LG didn't make noise like this. I'll give it another week but if I can't fire up a load of laundry without having to close both the laundry room door and our bedroom door in order to sleep.. I may have to return this set and go a different way.

I like the new washer I got. Whirlpool somehow is always the brand I chose. I like the installment plan that Best Buy has without interest for 24 months. However, my problem lies on their delivery company they chose to service the customer. That didn't sit well on me. The delivery people didn't do their job as theyare supposed to. I paid for everything that Best Buy told me that does not cover. Have they refunded the money? No.

Great washer, easy to operate. My last washer had so much on the smart board it was hard to figure out. Washing clothes should be simple and this works perfect!

I liked the removable agitator as well as the other features like hand wash in the machine for presoak.

The removable agitato, large capacity, the water button and little brush that you can fill with stain remover is what initially drew me to this washer. I thought I could use the water button and brush to pretreat my clothes. But any water that you use in the washer before you start a wash has to get drained first before the washer would start working. That was annoying because I thought it would just add to the water. I thought the auto dispenser for the laundry detergent would be useful, but honestly, I was uncertain how much detergent it would really dispense, it was really hard to tell if it was even dispensing and how much it was dispensing so I eventually stopped using liquid detergent and switched over to pods. Lastly, I am 5’1” and could not reach to the bottom of the drum to get small items out, I had to use a stepstool and a grabber just to do laundry. I already hate doing laundry so this washer just made the entire process even worse. The matching dryer was another issue in itself with the constant condensation.

Very nice and roomy. It’s amazing. I love this washer. So far it works great. I would highly recommend it

Very good washing is the upgrade from the last one

love the auto ditergent and its massive takes huge loads and big itens like bed quilts

I was very excited to use our new washer. Glad I could view the cloths during wash cycle. 1st load was about 1/2 full, used deep water feature, with agitator. The yellow std. towel that started on top never moved or got fully submerged through entire wash cycle. Tried a smaller load, ( about 12 average, light-weight items ) without agitator, all regular settings, same result. swim trunks that started on top never became fully submerged. It did however rinse and spin well. But it's called a washer, not a rinser/spinner. I'm returning it, I need a washer.

If you buy this washer make sure to get the extended warranty ours broke after a year and a half, almost every part was replaced and it still doesn’t work right and now they have to replace the whole unit. First the whole agitation system broke so nothing got clean a week later when I thought it was fixed the drum broke off and the whole control board was replaced I have been without a washer for two months now………and don’t know how much longer I have to wait for another one if I have the option I will not get the same one this has been such a headache I have a normal amount of family cloths that I wash on a regular basis and normal family linens I don’t over fill and I purchased this washer due to the higher capacity so I could wash my larger blankets…….this washer can’t handle large blankets or clean them well! Look for something better like a speed queen!! These are made with the cheapest parts and I’m so disappointed with what this machine cost. I don’t write reviews but I thought that someone would like to know my experience after having it for a period of time of how this machine holds up and it doesn’t!!!

It is a very nice size washer inside, very large. I recently had to wash 10 pairs of jeans at once and I still had plenty of room for more. It’s so modern looking, gorgeous. The top opens wide. Nice. Whirlpool is my ONLY go to for appliances. You won’t be disappointed.

Whirlpool Washer Love/hate I love the size. Hate that every load goes out of balance. Yea I know how to load a washer. Big or small always happens. We check almost daily that it is level. And it is. So frustrating to move the wet clothes around every time and restart the machine. Loads are taking 4 hrs. I usually give up and use the rinse and spin feature. But I don’t feel the loads are getting clean. I like to replace this machine. Purchased 11/23

We went to Best Buy needing a washer. They were very helpful. We bought an Open Box with a couple of little scratches on it. We are very pleased with this purchase.