Customers value the 5.3 Cu. Ft. High Efficiency Top Load Washer for its wash quality, ease of use, removable agitator, and large load capacity. However, some customers have expressed concerns about the noise level during spin cycles and the effectiveness of the spin cycle in removing all water from clothes.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-85 of 85 reviews
Rated 1 out of 5 stars
Gear box making a noise and it’s brand new
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a whirlpool washer for 18 years. It quit working so I got this model after endless hours of research on a good washer. I loved it. I would watch it do its thing everytime. On the third time, it started making a clicking or creaking sound during the wash/agitate cycle. The repairman said it’s the gearbox and needs to be replaced. Not happy about this. It was literally used twice before this happened and I don’t over load it. I’m very meticulous about everything. Obviously made a wrong choice with this one.
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Cons mentioned:
Noise level
Rated 2 out of 5 stars
Loud, off balance, doesn’t get clothes clean
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this and it was delivered 4 days ago , does not seem to clean clothes properly, now trying to wash sheets and it didn’t drain properly, tried to switch to the drain and spin and it is now washing again , it and the matching dryer are loud!
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Rated 5 out of 5 stars
My washer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good quality and very reliable. I am very happy to have this and it really helps us in our bulky clothes and especially for our pet blankets.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible machine……does not work properly at all….. i got one and it was a lemon
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
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Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.