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Customer Ratings & Reviews

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$469.99
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Comp. Value: $989.99

Customer reviews

Rating 4.2 out of 5 stars with 261 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers highly value the 5.3 Cu. Ft. High Efficiency Top Load Washer for its cleaning performance, large capacity, and ease of use. Many customers also appreciate the low noise level and the large barrel size. However, some customers have expressed concerns about the spin cycle being loud and causing shaking, as well as issues with reliability and balance. Additionally, a few customers have noted the absence of a timer and an agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 261 reviews
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works ok so far hopefully lasts longer than the ge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that keeps this washer from an excellent review is the very flimsy pull out for the detergent and fabric softener.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine by far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. Way better than those side loaders. You can see a big difference in the cleanliness. Worth every penny

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Leaks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaked all over!! Not from the water or the drain hose! But Under the drum. This is my second washer. The first lasted about 3 years but retained water and smelled like a sewer. What the whirlpool is going on with these products!!! Thank goodness for warranties!!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Poorly made washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very expensive cheaply made machine. It gets off balance easily and I never leave it to run unattended. It has no end of cycle alert and lacks options for water level. I would not recommend it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Washer problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your washier machine is a not that much good, because, i expect to wash fast and quick, but the reality is not perfectly wash that means i got like manual wash

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Out with old. In with new washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time. Washer broke down went into store saw this washer at affordable price. Had to get it. Works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great. exactly what i wanted. Great value for price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What happen Whirlpool?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What happened to Whirlpool? My last Whirlpool washer lasted 15 years. This is the worst washer I've ever had. My clothes are in knots when I take them out after the wash cycle. It smells musty and now at just over a year old it doesn't agitate. There is no way to adjust the water so I feel like my clothes don't feel clean. And let's not talk about a cycle taking 2 hours. Just a horrible product and I'm stuck with it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    not good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it make too much noise when it dry the clothes. worse than what I thought. not suggest for family with baby

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Matt. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Dont buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased 2 weeks ago, and it wont spin the water out. It barley turns when it is spinning! Had to hang stuff outside to dry! Not happy!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Nice when it works! Warranty service a hoax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer worked fine for 29 days. Then it stopped doing anything. I called whirlpool and the scheduled repair in 4 days. Not bad., until the actual repair outfit called and said they could not come out for 2 weeks! So having purchased geek squad protection I called them.. only to be told their protection starts after the manufacturers carpentry expires! I feel bamboozled by both whirlpool, who only has I authorized repair outfit on Honolulu, and Best Buy. I have been able to tell the service folks exactly which small part is broken, but they report they will have to order it and schedule another visit for the actual fix… which will be probably take at least 2 more weeks!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, BarbaraP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Whirlpool is now Cheap and Disposable.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap washer. Expect it to last 2 years. Disposable appliance. Whirlpool quality is no longer there. I bought this washer with 0 expectation since the last one lasted 18 months. So far whirlpool has failed me on 2 refrigerators, 2 washers and a microwave. I bought this one expecting it to die in 18 months. If you have low expectations, buy this one.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn’t been delivered yet but so fair we are happy with what we selected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about a top load washer. I absolutely love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken wash machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 30 seconds of owning this product I found that it was malfunctioning.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello,
      Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook bit.ly/3T68kN8 or Instagram https://bit.ly/3ZDpW9U. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Little powerhouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well. It washes much better than my old LG.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started messing up 4 months after purchasing, I just contacted BestBuy and they referred me to manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features to use. Well made . Im getting use to the color we had white for 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing laundry is a pleasure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are great appliances and very user friendly

    I would recommend this to a friend