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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $989.99

Customer reviews

Rating 4.1 out of 5 stars with 255 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the 5.3 Cu. Ft. High Efficiency Top Load Washer's excellent cleaning performance and large capacity, finding it easy to use. However, some customers note that the washer can be noisy during the wash and spin cycles, and that the spin cycle may not remove all water from clothes. A few also mention the lack of a timer and agitator as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 255 reviews
  • Rated 2 out of 5 stars

    Broken wash machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 30 seconds of owning this product I found that it was malfunctioning.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello,
      Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook bit.ly/3T68kN8 or Instagram https://bit.ly/3ZDpW9U. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    What happen Whirlpool?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What happened to Whirlpool? My last Whirlpool washer lasted 15 years. This is the worst washer I've ever had. My clothes are in knots when I take them out after the wash cycle. It smells musty and now at just over a year old it doesn't agitate. There is no way to adjust the water so I feel like my clothes don't feel clean. And let's not talk about a cycle taking 2 hours. Just a horrible product and I'm stuck with it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great. exactly what i wanted. Great value for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out with old. In with new washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time. Washer broke down went into store saw this washer at affordable price. Had to get it. Works perfect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not spin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work on first run, would not spin at all. Troubleshooted as much as I could and it would not work, had to return

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it make too much noise when it dry the clothes. worse than what I thought. not suggest for family with baby

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Matt. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Dont buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased 2 weeks ago, and it wont spin the water out. It barley turns when it is spinning! Had to hang stuff outside to dry! Not happy!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Whirlpool is now Cheap and Disposable.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap washer. Expect it to last 2 years. Disposable appliance. Whirlpool quality is no longer there. I bought this washer with 0 expectation since the last one lasted 18 months. So far whirlpool has failed me on 2 refrigerators, 2 washers and a microwave. I bought this one expecting it to die in 18 months. If you have low expectations, buy this one.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Nice when it works! Warranty service a hoax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer worked fine for 29 days. Then it stopped doing anything. I called whirlpool and the scheduled repair in 4 days. Not bad., until the actual repair outfit called and said they could not come out for 2 weeks! So having purchased geek squad protection I called them.. only to be told their protection starts after the manufacturers carpentry expires! I feel bamboozled by both whirlpool, who only has I authorized repair outfit on Honolulu, and Best Buy. I have been able to tell the service folks exactly which small part is broken, but they report they will have to order it and schedule another visit for the actual fix… which will be probably take at least 2 more weeks!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, BarbaraP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Hate it. Frequently won't drain properly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this washing machine. The interface is weird and unintuitive, and it frequently leaves the clothes soaking wet, even when the load is not large.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn’t been delivered yet but so fair we are happy with what we selected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about a top load washer. I absolutely love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not enough water

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water level just wasn't enough, had to return it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started messing up 4 months after purchasing, I just contacted BestBuy and they referred me to manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Little powerhouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well. It washes much better than my old LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing laundry is a pleasure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are great appliances and very user friendly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Customer non-Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    order this in April with a May delivery, then got pushed to June, then got pushed to August. Called customer services and they had no idea when that model in any color would be available. That should be important information for you to disclose before you sold it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product,not wash,not enough water,to have the clothes less dirty ,you need to wash more then 2 times

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features to use. Well made . Im getting use to the color we had white for 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Bonus-looks amazing! Install went perfectly.

    I would recommend this to a friend