Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $629.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.2 out of 5 stars with 250 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the 5.3 Cu. Ft. High Efficiency Top Load Washer's excellent cleaning performance and large capacity, finding it easy to use. However, some customers note that the washer can be noisy during the wash and spin cycles, and that the spin cycle may not remove all water from clothes. A few also mention the lack of a timer and agitator as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 250 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not enough water

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water level just wasn't enough, had to return it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very easy and simple to use. Used it twice so for no problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Customer non-Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    order this in April with a May delivery, then got pushed to June, then got pushed to August. Called customer services and they had no idea when that model in any color would be available. That should be important information for you to disclose before you sold it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn’t been delivered yet but so fair we are happy with what we selected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top load washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about a top load washer. I absolutely love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice when it works! Warranty service a hoax

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer worked fine for 29 days. Then it stopped doing anything. I called whirlpool and the scheduled repair in 4 days. Not bad., until the actual repair outfit called and said they could not come out for 2 weeks! So having purchased geek squad protection I called them.. only to be told their protection starts after the manufacturers carpentry expires! I feel bamboozled by both whirlpool, who only has I authorized repair outfit on Honolulu, and Best Buy. I have been able to tell the service folks exactly which small part is broken, but they report they will have to order it and schedule another visit for the actual fix… which will be probably take at least 2 more weeks!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, BarbaraP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Doing laundry is a pleasure

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are great appliances and very user friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started messing up 4 months after purchasing, I just contacted BestBuy and they referred me to manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Little powerhouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well. It washes much better than my old LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features to use. Well made . Im getting use to the color we had white for 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool washer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Bonus-looks amazing! Install went perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Communications Mgr

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works great and is quiet. The spin cycle is not loud and clothes are damp when cycle is finished so you know they’ve washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this purchase from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't give enough water to wash a full load of clothes also dark clothes came out with soap residue

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes very good, spacious tub, and quiet while in cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Shipping was on time and the installation was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer! Wife not complaining so its excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine does the job, Glad i chose this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this brand very much, I highly recommend and very easy clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this machine. Less electronics to go wrong.

    I would recommend this to a friend
Sponsored