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Customer Ratings & Reviews

Whirlpool - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 18 reviews

  • 30%
  • 20%
94%
would recommend to a friend

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Customer ratings & reviews

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  • Rating: 1 out of 5 stars

    Touchscreen is not for me

    Posted
    Amanda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is my 2nd one of this model. The first model we turned on only showed text on 1/2 of it (the rest of the screen was black) and it was in French. We switched it out for the same model. The baking function of this range is fine. It also looks great. The touchscreen is terrible though. It’s ultra sensitive so barely wiping it without the lock setting on will turn it off. This happens numerous times when you are using the range top, brush against it by accident, and it turns off whatever is in the oven. The clock stops working on it all the time also. I was never able to correctly pair it with my WiFi (even though I have all the correct settings). We have also had issues with adjusting the size of the flames- they are either gigantic or barely on. It’s a beautiful looking range but not worth it. Really wish I hadn’t ordered this.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Amanda, we're sorry to hear this. We would like to discuss this further with you. Please email us at Whirlpool_Reviews@Whirlpool.com at your earliest convenience with your review Touchscreen is not for me, name, address, a phone number and best time to reach you along with your model and serial number.
      Thank you
      Social Care Team WhirlpoolBrand