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Customer Ratings & Reviews

Your price for this item is $1,199.99
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The comparable value price is $1,574.99

Customer reviews

Rating 4.3 out of 5 stars with 71 reviews

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Rating by feature

  • Quality

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the 6.4 Cu. Ft. Freestanding Electric Convection Range's large oven size and ease of use, frequently praising its user-friendly controls and effective cleaning capabilities. Many appreciate the range's attractive design and appearance. However, some users have experienced challenges with the Wi-Fi connectivity and app functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-71 of 71 reviews
  • Pros mentioned:
    Cleaning

    Rated 1 out of 5 stars

    Steam clean is garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much a s over can do to be crap, but just used steam clean cycle and it was useless, did nothing. I then had to scrub for a hour and am re running. The old style self clean WORKED! This situation awful, so mad, just 1 turkey spillover and it's like the old days, SELF SCRUB

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the new stove delivered. So far I like it and can’t wait to see how it cooks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool Range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have features that matched other appliances like told by salesperson.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool app isn't operational.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed with the Whirlpool "Smart" electric range and Whirlpool app. The oven, light, and timer operate only manually instead of through the app. Whirlpool Connectivity Customer Service is poor and unsatisfactory in addressing the issue even with multiple phone contacts since delivery. Customer Service agent cannot provide me with a tentative date of resolution of the issue. I paid for technology which isn't functional at this time. It appears that Whirlpool marketed the product before it was operational for their customers. I definitely would not reccomend purchasing the Whirlpool range with the remote enable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially we thought we had a great Range. We are not quite to 3 years of owning it and it has already stopped heating up as normal. It took 1.5 hours to preheat to 450 recently. Last evening, it never got to 350...Convection or Bake mode.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Some safety issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top of this range gets extremely hot when using the oven. Baking times are also inconsistent

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    too hot to touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second range and when the oven is on, the outside side sides and top get very hot. Too hot to touch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dishwater. Does a great job on cleaning dishes. Very quiet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Electronics

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front right burner stuck in highest setting after 1 year. Took 2 months to get fixed under warranty. Control board and oven quit working after the 2 year warranty. Replacement control board is unjustifiably close to half the cost of a new appliance. Happy to send to the junkyard.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Don't waste your money!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range is a piece of junk. The dials are not linear, meaning you sometime move a small amount and get a lot of change, then move it a lot and small change. The oven temp is never right. Spent $375 for a new heating element and it's never right. The self cleaning is a joke. We have to manually clean it every time.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Not happy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2 days ago and haven't cooked on it yet. Keep getting error message about the keypad being disconnected. Looked up what to do and it's still doing it!!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey AmandaT, we value your time and would like to look into the concerns with your Range. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand