Customer Ratings & Reviews
- Model:
- WGD5050LW
- |
- SKU:
- 6468668
Customer reviews
Rating 4.4 out of 5 stars with 150 reviews
(150 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the overall and drying performance of the 7.0 Cu. Ft. Gas Dryer, as well as its steam function and large capacity. Many find it easy to use and note its relatively low noise level. However, some customers have expressed concerns about the door's perceived quality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Beware faulty seals in dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m waiting for my third replacement dryer. The steam cycle leaks from inside. Water all over my floor.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, LexiW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work from day one and i called to get in home service from my geek squad and being on hold with a lady for 20 min while she was doing idk what.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Washer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 1 out of 5 stars
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend buying….extremely long dry times on normal setting. Sensor does not work correctly.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Airpods. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Electric dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A step up from my former Non-digital dryer. So many options. Runs smooth and quite and does the job. Actually, laminated the “How to” instructions so the rest of the family will use it correctly
I would recommend this to a friend - Pros mentioned:Overall performance, Steam function
Rated 5 out of 5 stars
I love it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Would purchase it again. I wanted something simple and efficient. I love the steam and refresh setting.
I would recommend this to a friend - Pros mentioned:Drying performance, Ease of use
Rated 5 out of 5 stars
Would recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and fast no problems so far I love it……
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
-
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it- works well, does not accumulate a lot of lint.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wonderful Purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I bought this dryer! It does a great job!
I would recommend this to a friend Rated 1 out of 5 stars
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not get the clothes dry Can’t understand why and what to do
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We regret that you have had a negative experience with your Whirlpool® Dryer. Please see below for some troubleshooting tips for this concern.
Lint Screen: The lint screen is located in the door opening. A blocked screen increases drying time. It is imperative to clean the lint screen after every use. https://youtu.be/1ZlmHCFaCnQ
AF Error Code or Check Vent Light: A clogged exhaust vent system slows moist air removal and extends drying time. Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood; if airflow is less than a hair dryer on high speed, clean the lint from the entire vent system and exhaust hood. https://youtu.be/Ge0JUp9zUvo
Home Venting Line: Long dry times, even when the dryer is heating, are often caused by a vent issue or restricted airflow. The vent line from the dryer to the outside of the home should be cleaned every one to two years or when a decrease in drying performance is noted. You may also contact a professional vent cleaning service.
Benefits of Regular Vent Cleaning: Reduce Drying Time, Increase Air Flow, and Reduce Energy Cost.
Dryer Vent Testing Kit: To help assess your dryer vent system's performance, Whirlpool offers a convenient and reliable testing kit. Visit Dryer Test Kit or Contact Us to purchase part #W11224254. https://www.whirlpoolparts.com/PartDetail/Vent-Testing-Kit/W11224254/4814253
Cycle Selection: Cycle selection is important. If clothes are not reaching the desired dryness level, select a different cycle such as ""More Dry"" or ""Regular."" For best performance, use an automatic cycle.
Quick Dry and Rapid Dry are timed cycles for smaller loads. If clothes are still wet, run the cycle again.
Steam Cycle: Steam cycles are optimized for large, normal, or heavy loads. Using this feature with smaller loads may result in wet spots or condensation. This option adds approximately 3-8 minutes to the total cycle time.
It is recommended for wrinkle-free cotton, cotton-polyester blends, common knits, and synthetics to smooth wrinkles and reduce odors. Refer to garment care label instructions; dry-clean-only garments are not recommended.
For more information, refer to How the Steam Option Works: https://producthelp.whirlpool.com/Laundry/Dryers/Product_Info/Dryer_Tips_and_Tricks/How_the_Steam_Option_Works
Dryer Level: If the dryer is not level, clothing may not make proper contact with the moisture sensors during Automatic cycles. Consult your Owner's Manual for leveling instructions.
If these troubleshooting steps do not resolve your concerns, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
We look forward to connecting with you soon!
Rated 1 out of 5 stars
Very unhappy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would never recommend anyone buying this machine. Just bought this dryer and had to have them bring another one because now both dryers have taken over an hour when only drying two towels that were already dry when I put them in. What are the odds that both machines have bad moisture sensors.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey MichaelY, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A

















