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Customer Ratings & Reviews

Whirlpool - 7.4 Cu. Ft. 37-Cycle High-Efficiency Electric Dryer with Steam - Chrome Shadow-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 18 reviews

  • 40%
72%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-18 of 18 Reviews
  • Rating: 3 out of 5 stars

    Trying too hard

    Posted
    cb333
    • Verified PurchaserVerified Purchase

    These wash and dry just fine, the wash and dry settings are just fine. The reason I did not give them more stars: You cannot even brush lightly against the touch screen controls without re-setting or ending the wash/dry cycle. So, if you have kids or spouses putting stuff in the laundry basket or getting something off a shelf above the washer (if they are not stacked) or next to the washer you must warn everyone not to go anywhere near the machine because it is constantly being turned off or running an hour extra because someone barely brushed up against the control. The washer seems to be much more sensitive than the dryer. There is no option for a loudish "end of cycle" alert on either machine. I do like that the buttons are not excessively loud - both machines are quiet which is great. You cannot put just one item in the dryer for the steam setting, it gets stuck between the lint filter and the door and must be washed again to get the steamed in wrinkles out. They say four items in the dryer for the steam setting and you can only do four items. The doors on both are really large, especially if you don't have them on the pedestals, difficult to maneuver laundry baskets around unless you have a fairly large laundry room.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Sprays cold water, not steam

    Posted
    Disappointed
    • My Best Buy® Elite MemberElite Member

    Purchased this dryer in January 2019 to replace my 14 year old Whirlpool Duet dryer. This dryer has option to spray cold water (not steam) on your clothes, and then warm your clothes until the water evaporates. It is like taking a cold shower while standing in front of heating vent and calling it a steam shower. And if you have a small load of clothes, the water spray hits the door and leaks out on to your floor. Regarding dryer design, why is the door 26 inches diameter while the drum opening is only 16 inches? And I still can not figure out which options to use to to get my clothes dry on the first cycle. So I am a little disappointed with this dryer, and I am very disappointed with the companion washer WFW6620HW.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Hey Disappointed, we value your time and would like to look into the concerns with your Whirlpool® Dryer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rating: 2 out of 5 stars

    Dented out of the box after 2 hour installation.

    Posted
    Frustrated
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Just had these delivered. Both Washer and Dryer. Waiting to get the dryer replaced as it came with multiple dents. It will be replaced by Best Buy but had to be ordered and will take a few weeks. We had Whirlpool products before and never really had any issues but had to replace both when it wasn't worth paying over $400 for a repair to the dryer. The jury is till out on both of these products.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this appliance

    Posted
    Maxx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really love this particular dryer because unlike other brands of dryers I’ve owned in the past this one dries clothes faster and has a sensor that would stop the drying process once it senses the clothes are fully dry thus saving up on high energy bill costs. I highly recommend this product to anyone.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible quality.

    Posted
    Adam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    if I could give 0 stars I would. My 10 year old washer and dryer were better than these. Had to get my first two replaced within a week. Here I am on the second one less than a week owning it and it’s leaking out of the door.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Hey Adam, we value your time and would like to look into the concerns with your Dryer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rating: 5 out of 5 stars

    Excellent!

    Posted
    SamE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This washer and dryer pair cleans as never before. Once I got used to the changes ( I had a Maytag Pair before) I was thrilled that it dispenses the detergent and makes all the additives easy to use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Runs smooth and very quiet

    Posted
    Happy2ownit
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We are very happy with our new Whirlpool dryer. It is practical with easy intuitive controls. It is a very quiet machine. It is hard to tell when it is running only a room away!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Whirlpool dryer

    Posted
    toner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Large load capacity. The lint filter is easy to clean. Like the additional steamer option to take out the wrinkles and/or freshen a garment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for my needs

    Posted
    BAP1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Many options but easy to use. Quiet compared to other washers. Really gets clothes clean. Let’s you know when washer needs cleaned.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Happier Wife

    Posted
    petdoc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Our new Whirlpool Dryer is the perfect match for our washer. It's dries quickly, and the wrinkle prevention is great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great dryer

    Posted
    Shiloh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Lots of different setting makes drying easier. I like how it can sense if clothes are still wet or dry.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    Ronald
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Extremely large inside for a stack top. Great appliance. Very happy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Gets clothes dry

    Posted
    BestBuyReviewer12345
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Not sure what else to say. Has lots of different settings and is easy to use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great dryer

    Posted
    2sweet48
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Dryer runs very quite. Love the quick dry and the steam. Great dryer

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great dryer!

    Posted
    Johnny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It’s a really great dryer. Just got it in and everything is perfect!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great dryer.

    Posted
    Andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great dryer. Can accommodate even big comforters and bed sheets.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Dries fine but rattles some

    Posted
    Pjoll
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not super thrilled with how noisy it is. Coming it to check it out

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great

    Posted
    Cookie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My washer and dryer look beautiful and perform the same.

    I would recommend this to a friend