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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,169.99

Customer reviews

Rating 4.5 out of 5 stars with 310 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the excellent drying performance, quiet operation, and large capacity of the 7.4 Cu. Ft. Smart Electric Dryer. Many appreciate its ease of use and various features, with some also noting its size, efficiency, and attractive color. A small number of customers have reported issues related to the dryer's vent system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 310 reviews
  • Rated 5 out of 5 stars

    The Hunt’s Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is great it actually get’s are clothes dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how the door opens down instead of swinging to the side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drys well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working well. I have had the machine one week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my machine working great Very economical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DRYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my dryer - I am still learning all the featuers

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Tech making life easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is so quiet compared the unit that I replaced. The Steam Refresh function works really well if you forgot to grab a load and fold it right after the dryer was done. I should've bought it way sooner. It replaced a 10 year old dryer that was making a lot of noise.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No customer satisfaction

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has worked ok. Can't say much for the matching dryer. It stopped working to the point of a reboot each time which is difficult for a dryer. Whirlpool tech came out and didn't fix it. kept happening until after the one year warranty. Noe Whirlpool will do nothing without buying a $400 warranty. Might as well buy a new one... and of course... a different brand!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Clothes left damp on Normal Cycle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you use the "Normal" Setting your clothes do not get dry. It seems that the sensing mechanism does not determine that the clothes are still wet. I have had to restart the same load as many as 3 times before they got dry on this setting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is great equipment you will never want to use another dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well and looks good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and looks good. Getting alerts when the dryer is done on my phone is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer but wish the door opened to the side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice! I love my new dryer. It’s been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product would recommend this to anyone...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best machine ever, I would totally recommend this machine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes really long to dry cloths, also the price for this is not really worth it. just an average dryer. however, the wrinkle control works fine but other than that nothing special.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drum developed hole next seam after 1.5 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performed well for 1.5 years, then out of nowhere developed a hole in the drum next to seam.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JoeyM55. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    I will no longer be purchasing from Best Buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but issues with this dryer so far. I did not receive the feet for the dryer or the steam hose upon Best Buy's installation. The installation tech did not speak clear English and clearly didn't even try to level the appliance as there are no feet attached to it. The Whirlpool service team has had to come out TWICE now because the dryer cycle doesn't run for longer than 5 minutes. I'm not sure what happened with Best Buy's customer service. The online chat and every phone number is managed internationally and it is very difficult to communicate with the represenatives as they do not speak very clear English. Honestly, Best Buy is usually my go to for large appliances AND electronics, but because of the constant frustration with (multiple) products I've purchased recently, I won't be purchasing through them again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, AbbyZ. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Poor quality interior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Function well and easy to use. The problem I have is that the interior is not made from metal but white plastic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cloths Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deluxe dryer from BEST BUY. All the bells and whistles needed, and easy to operate. Matching dryer for the washer we bought. A+

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New nothing like old!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to give this dryer any stars at all. Don’t buy it. This dryer has been repaired several times since I purchased brand new (2023) from Best Buy…. It has a new motor, new heater and what ever else they threw in there to keep me from getting my money back. Guess what it still won’t dry clothes and could run 3 hours and clothes remain wet. I want my money back and look forward to fighting this in small claims.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand