Customer Ratings & Reviews
- Model:
- WED8127LW
- SKU:
- 6468667
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent drying performance, quiet operation, and large capacity of the 7.4 Cu. Ft. Smart Electric Dryer. Many appreciate its ease of use and various features, with some also highlighting the appealing color and efficient operation. However, a few customers have reported concerns related to the dryer's venting system.
This summary was generated by AI based on customer reviews.
Wrinkles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to love this dryer but it does not remove the wrinkles that the washer creates.
No, I would not recommend this to a friendDryer doesn’t dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as my front loader now I’m regretting my choice
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, cher. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Not that smart…also WP customer service stinks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really regret buying this unit… The buttons feel cheap… The design on top is slanted down and you can’t put towels and stuff on it.. The door feels very flimsy… and my biggest dislike of this machine is the app… So you can turn around send the dryer the settings you would like it to do… then you have to hit the start button… sometimes I like to stagger my dryer and washer when I bought this machine I was told I can do it… after calling the helpdesk several times, I was told no you have to enable Wi-Fi every time you want to start it through the app…even though you don’t have to enable Wi-Fi to send information to the dryer… but you have to be there to push the button on the machine itself for to work which is dumb. I wish I would’ve found out about this sooner because I would’ve 100% sent it back… I could’ve saved money and bought another unit that didn’t have this feature…. I highly would not recommend
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Brook209. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Whirlpool dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer makes a thumping noise when clothes are in dryer.
I would recommend this to a friendNot too pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our old washer and dryer because the dryer was taking too long to dry the clothes, over an hour. This new dryer takes EVEN LONGER than the old unit. The app is great, it gives me the option to turn on wrinkle control if I'm not able to get to the dryer when it stops.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, GildaL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Great Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Someone upon assembly however left a handprint and a booger on the window, which can only be cleaned with removing the window. Bestbuy support didn’t help much at all.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, JoshuaC. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Lemon
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to use 4 times. Computer keeps breaking. I was told I got a lemon but I can’t get it replace because I didn’t buy the protection plan. The washer itself was good and it cleans good.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you.
Dryer Not Drying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is not drying clothes at all. Every setting is off, it takes several loads for clothes to dry. The "heavy" cylce is the only one that works somewhat, the temp has to be high. I do not recommend this dryer
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Wife not happy so no one is happy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wife hated the washer so the dryer had to match ... back it went!
No, I would not recommend this to a friendGreat dryer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and quick-drying with gentle heat options. I haven't tried the steam option yet, but I haven't needed to with the wrinkle control option. All of our clothes come out perfectly!
I would recommend this to a friendDamaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received it and didn’t open until about 15 days since it was a new house and we hadn’t needed it. Once we moved in we realized it had a big dent in the top and the front as well. Best Buy won’t take it back and wants us to take care of it with the manufacturer.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Two Damaged Units
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Placed my order 5/30 and have received two damaged units. Hopefully third time is a charm.
No, I would not recommend this to a friendWhirlpool dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 dryers delivered....1st one was completely damaged inside...2nd one was the same 3rd ond thumbed. Took set back to store getting LGs to try...very disappointed in whirlpool...Best Buy people are the best...completely understand and said try a the LG
No, I would not recommend this to a friendHappy wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This so nice i use it and that makes my wife happy
I would recommend this to a friendClothes Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Excellent working machine for the price
I would recommend this to a friendDon’t waste your money on them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exchange the item twice first one got broken but the installation second one the door lock… the mesh everything gets stuck
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Brenda. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Dryer late….
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have ordered Dryer but now i still don’t have a confirmed delivery date….may have to change models….
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Disappointed in this dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had sensor and board issues with this dryer. So disappointed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, DianaL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Needs more research and development.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer lint collector always says needs checked right after cleaning. I think it's in the wrong position and too small.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, GeoffG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
NEVER A WHIRLPOOL AGAIN!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fully dry ANY LOADS! (Even on Timed Drying)
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, KimJrolf. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.