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Customer Ratings & Reviews

Your price for this item is $1,349.99

Customer reviews

Rating 4 out of 5 stars with 73 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the 7.4 Cu. Ft. Smart Gas Dryer's overall performance, ease of use, large capacity, and quiet operation. Many appreciate its ease of use and ability to handle large loads. However, customers are negative about the dryer's inconsistent drying performance, with some reporting issues with completely drying clothes. Several users experienced clothes remaining damp after cycles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 73 reviews
  • Rated 3 out of 5 stars

    Bad decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not muxh to say accept that it looks nice however its over priced and not worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    whirlpool gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only feature missing is folding and hanging dry cloths up. Love the dryer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely buy it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. These machines are work horses. I love this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is very nice Love the hamper door Quiet and quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steam dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally dryer that does everything that I need.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool - 7.4 Cu. Ft. Smart Gas Dryer with Steam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is the only brand of washer and dryer I will buy. Their reputation has remained constant and their prices have as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item,the price was right! Dryer works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Whirlpool Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very new technology but very simple to use dry extremely

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 1 out of 5 stars

    Not worth the price tag.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since using this Dryer we have yet to have a completely dry load on the first attempt. Only 2 months old, and there is a certain flaw in the moisture sensor or something but this thing flat out sucks.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is pretty quiet and easy operation for person with not much operation skills as i am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer and dryer!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer and dryer!! Quick and easy and love that I can control it from my app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Druer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been through a few different dryer and I have to say this one has been the best dryer. Fingers crossed that I don’t have to very buy another dryer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The bwst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s one of the best items I ever put in Best Buy The person that help me in the store did a great job selling me and letting me know how good it is to have this washing machine and dryer

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had less than 2 months and it is is not drying my clothes!! Thinking this was a waste of money!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ,it does everything we were told it would. Very happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible, broke after 6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer started making loud grinding sounds after 6 months. It sounds like it's going to blow up. Whirlpool support never answers their phone. I was on hold for 3 hours, on 2 consecutive days, and nobody ever picked up. Best Buy support picks up, but they direct me to Whirlpool. Just an overall terrible experience.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Perfect dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dryer. We love it so much. Had to get used to new technology, but it is wonderful! Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryerz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very well made machine and does a great job. I love the Chrome Shadow color.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 1 out of 5 stars

    Not as good as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this dryer for 3 weeks and it takes over 1 hour to dry most loads. Even small loads. The dryer also turns off frequently when the clothes are not dry. Sometimes it doesn't start back up. I plan on returning.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey DebraG, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Cons mentioned:
    Drying performance

    Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer doesn't work. Only 1 heat setting seems to dry the clothes, the other settings give off no heat. In addition, I have been trying to get the dryer picked up, returned and replaced, but Best Buy has not been able to coordinate a date. I've been sitting with a broken dryer over a month now.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey RachaelS, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

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