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Customer Ratings & Reviews

Your price for this item is $659.99

Customer reviews

Rating 3.3 out of 5 stars with 7 reviews

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57%
would recommend
to a friend

Customers are saying

Customers find value in the heating feature of the 700 Sq. Ft 14,000 BTU In Wall Air Conditioner with 10,600 BTU Heater. One customer even mentioned that it is "a huge plus" that the product provides both cooling and heating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Rated 1 out of 5 stars

    Worst product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst product ever purchased. very poor customer service The total price i paid for this unit is $875.00 and when i called for service they said buy the new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    So far, so great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so great! We've only had it a couple of weeks. But, MAN, does it cool awesomely! We didn't think we'd be able to find a suitable replacement for the super old, through-the-wall AC we had (it was so old and ugly, but it cooled amazingly). But, so far, it seems like we have. And, it seems as though this new unit surpasses the old one with its cooling power. A huge plus is that it supplies heating, too. We've yet to test that out. But, when it gets cold, I'll be sure to update this review. Again, however, so far, so great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit turns on but it doesn't work. Can't return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LOUD & WEAK - Don't Do It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in a rush to replace a broken through-wall unit and thought a 14,000 BTU replacement would be fine - especially for $800 price. Unfortunately, the unit is LOUD to point where we can't hear the TV and it doesn't really cool our cathedral family room like our old unit did. STEER CLEAR of this if you have a large room to cool/heat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    A good air conditioner, cool and quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good air conditioner. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a unit to chill my 800 square foot 2 bedroom apartment. It's exactly what I needed. Sleeping comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    air conditioner and heat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is an excelent unit heat and cold works good for me

    I would recommend this to a friend
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