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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 20 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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75%would recommend to a friend

Customers are saying

Customers highly value the easy installation of the Automatic Icemaker Kit for Most Side-by-Side Refrigerators. They appreciate the convenience of not having to fill ice trays anymore, as it saves them time and effort. However, some customers have expressed concerns about the size of the ice cubes produced by the icemaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Installed into a Whirpool upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this myself into a Whirlpool upright freezer and it is an excellent decision. Install was relatively easy. The instructions were for various installs, of which my particular model of freezer was not included. There are lots of parts in the kit for other installs which weren't used. Once I decided which parts to use, the install went smoothly. I would recommend you to have the unit installed by a technician if you're not mechanically inclined. So far the ice maker has worked splendidly, and I am pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installation team installed this ice maker in my new Maytag refrigerator. It works well. It produces ice at a pretty decent speed... but I wish there was some sort of water purifier. The ice still tastes like plastic even though I've threw away about 5-6 full trays of ice. I was reading online and someone mentioned that it took about 5-6 months for the ice to start tasting normal.... So, I will just be patient and keep throwing away ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great ice maker. Works great and quiet too.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ice maker for a stand up freezer. Whirlpool has the only standup freezer that has the option to install a ice maker. It works great and was an easy install. The freezer has all the connections for the ice maker already installed, so all you need to do is install this. If you want a stand up freezer with a ice maker this is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Ice Maker for a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This icemaker fit our Maytag refrigerator and produces ice in a short period of time. It doesn't take up a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast. Was easy to install. Easy on and off bar.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Works in a top freezer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought to buy an ice maker for a refrigerator with a top freezer but bought one new (from Best Buy) and went for it. Days of filling ice trays are long gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this free ice maker came with purchase of the refrigerator during a promotion. Works better than the one in my $2,000 main refrigerator.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water leaks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box the water valve leaked every time the ice maker called for water. Had to make a service call. My advice, buy a refrigerator with the ice maker already installed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Nice add on ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need an ice maker for the small fridge we purchased and this one fi the bill. Works great and makes ice quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I dont know Didnt fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store ordered this for our Whirlpool side by side but it didnt fit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator for small kitchen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good refrigerator for small kitchen with space restriction. I would give 5 stars if it has a built-in ice maker. I had to buy an icemaker for the new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    My office is so fancy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an ice maker now. So fancy. We will never drink tepid water again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install. Works great. The installers were awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    top notch ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool icemaker came with everything needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never could find the exact product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We will see if the product does well in the heat of the summer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Average ice maker. Not much to say about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice ice maker unit but it was the wrong one and didn’t fit so we had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product i will purchase again I love it and so does my family !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker was recommended for my refrigerator by Best Buy. It has been a month and multiple days off work and trips to the house by Best Buy reps. I don’t have a working ice maker yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    small ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although it dose make ice it is very small. in fact it is 6 inches smaller than my old ice maker so it takes a lot longer to make enough ice for our consumption,

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      JEEM, We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. WhirlpoolBrand

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