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Customer reviews

Rating 4.3 out of 5 stars with 1125 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the Cabrio 4.8 Cu. Ft. 26-Cycle High-Efficiency Steam Top-Loading Washer's large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the added benefit of the steam feature. While some noted that the spin cycle could be improved and expressed preference for an agitator-less design, the positive feedback on other aspects outweighs these concerns. The price point also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,125 reviews
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this washer. I am so sorry I bought it and would not recommend it to anyone. IT DOES NOT CLEAN YOUR CLOTHS! It leaves residue and detergent on things almost every single time I wash a load of clothes. Furthermore, there are times when clothes will come out of the washer with huge dry patches on them, which means they never got wet therefore never got cleaned. I can't stress enough how disappointment I am with this machine. :( I bought it because it was Made in the USA and Whirlpool used to be a good brand.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you WhirlpoolBrand

  • Rated 1 out of 5 stars

    This washer does not clean clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine after reading many comparative reviews. However, I soon discovered that it just does not clean clothes. I do not blame Whirlpool, it is a common problem of all top-load HE machines without central agitator. I wished I read THOSE reviews first. I returned it to store (thanks Best Buy!) and bought a cheap Amana.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The steam doesn't work, well at all!!!! My friend has one -Samsung. But I'm a Whirlpool shopper. I am SO DISAPPOINTED

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] your name, phone number, street address, zip code, model & serial number, date of purchase on the appliance and a brief description of the problem you are experiencing. Thank you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Would not buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is definitely water saving. It does not wash the stuff well without the proper amount of water I have to use the deep water option on everything

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you WhirlpoolBrand

  • Rated 2 out of 5 stars

    Faulty unit, loud drinking noises bottom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting an exchange so I hope to see if this was just a faulty unit. Grinding the bottom of my pan on floor. Might need to be raised or new drum?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not clean well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not use enough water to properly clean clothes. Sometimes the clothes on top are still wet.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi DeeComer: Thank you for taking the time to write regarding your washer. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your washer’s performance. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. To ensure that the sensors in the washer are working properly, place the clothing in the basket after balling them up slightly. When loading the tub, make sure that the middle of the agitator can be seen around the clothing. Do not pack above the top row of holes as well. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you WhirlpoolBrand

  • Rated 1 out of 5 stars

    All hype, no performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of detergents, electricity, excitement of anticipated performance, money spent, time spent selecting/shopping for washer. Clothes go in washer dirty and come out dirty. All items in load never get submerged in water. Something is wrong here, please Recall and scrap these washers, this is the second one I have tried this past month "Low water use" AND GET CLOTHES CLEAN using this model is a farce/non existent. H E L P!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Not Impressed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of times I will notice parts of my clothes that aren’t even wet after a wash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Ever...stay away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible washer. Low low low water level for almost everything I washed. Just like some reviews stated...take out your clothes and you literally see dry spots. Really. How does this happen. I guess it is good for one person who doesn't get anything pretty dirty or soiled. I sent it back and is trying a GE agitating washer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Looks are decieving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new cycles are great but is programmed as if water is on the endangered species list. returned, read my review on my new lg

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps if you live in a desert environment with no available water supply, this would be the washer for you. When items in the wash aren't even getting wet, then the water conservation aspect of this product makes it useless. You have to select bulky items in deep water if you only want to wash socks. Not a good buy..

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you WhirlpoolBrand

  • Rated 1 out of 5 stars

    It’s great for the first 12-15 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The circuit board started acting up after about a year-it’s gone downhill from there. It doesn’t always drain, doesn’t acknowledge the buttons you press or even turn on. We have it for 2 years 3 months. Ours permanently sits 3 feet from the wall because we have to unplugged it to reset the circuit board every other time we use it-and a new circuit board is $300.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't rinse good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at a good price, seemed pretty good, then I noticed after the first 2-3 wash that this machine doesn't rinse well

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Washing machine was returned, didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came without a hose, and could not be installed. We purchased a hose ourselves and after installation the machine did not work. It was picked up and replaced with an other machine. I spent $25. on a Whirlpool hose and was told I would not be reimbursed for the hose. Not good business practice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst washing machine I have ever owned. The clothes come out all knottted up and not always clean

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for less than a month and luckily it's being returned today. It has left numerous small rips in at least 15 of our shirts. Wish I had done more research before this purchase. Please DO NOT purchase this washer!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was too noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a floor model and the last one the store had and could not get a new one. I had them pick it up and we had to buy the next model down (without steam) and it was the same price as the original steam model would have been out of the box. Was not happy about this but we wanted a matching set.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sondisappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this less than 3 years ago. I noticed my clothes was coming out just the way it looked when going in-dirty-only smelling like fabric softener. It has stained a lot of my clothes. Luckily I purchased an extended warranty. Let’s hope they replace it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow. I had to wash clothes 2-3 times before it got clean. Some clothes came out dirtier than before washing it. I returned it the first week. I went back to the front loader.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for taking the time to write regarding your appliance. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Washer. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Washer sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top load HE. There are lots of items we have placed in the washer where it didn't even look like it tried to take out the dirt. Wouldn't recommend.

    No, I would not recommend this to a friend