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Customer Ratings & Reviews

Whirlpool - EveryDrop 2 Ice and Water Filter-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 567 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 567 Reviews
  • Rating: 1 out of 5 stars

    Poor Quality Charcoal Filter

    Posted
    Xipher
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is an after market replacement for the original Whirlpool charcoal filter for my refrigerator's water and ice maker. I live in an area with high total dissolved solids which greatly effects taste and clarity of water with an average TDS of 380 parts per million (PPM). After installation of this filter and appropriate break-in, TDS is down to 350ppm; or put more pointedly, this filter only removes around 30ppm of total dissolved solids. Considering the excessive price of this filter and the poor filtration performance I can NOT recommend it for anything other than removing the annoying notification LED on the front of the refrigerator. If like me, you live in an area with poor quality water, this filter will do NOTHING to improve the quality or clarity of the water. I would recommend a multi-stage filtration system with reverse osmosis for drinking water in place of this. These system can be had for $150-$250 dollars and have filter costs around $30 a year. My 5 stage under sink filtration system produces drinking water with an average total dissolved solids measurement of between 16ppm to 20ppm. Unfortunately this filter is junk.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Xipher, we are sorry to hear about your disappointment with your EveryDrop Water Filter. Please call our Customer Experience Center at 1-800-442-9991, Monday-Friday, 8am-8pm (EST) for further assistance. WhirlpoolBrand

  • Rating: 1 out of 5 stars

    Do not buy

    Posted
    JB03
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We installed the filter and it caused a flood inside of the refigerator. Unfortunately, I found a YouTube video of a family who had the same issue with the 5 door Kitchen Aid refigerator. Recently, Everydrop has made a water dispenser that goes on the outside of your refigerator due to this known issue. My family bought a water bottle dispenser instead that has hot, room temperature, and cold water. The refigerator manufacturers need to return to producing their own water filters instead of using a universal filter like a universal remote control. They are not always compatible. However, some people love it. Personally if you have a Kitchen Aid 5 door refigerator stay away from this product.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      JB03:
      Thank you for your review.
      We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
      We look forward to your reply.
      Thank you,
      Melanie
      Whirlpool® Social Media Relations WhirlpoolBrand

  • Rating: 4 out of 5 stars

    Water Filter

    Posted
    Gaga
    • Verified PurchaserVerified Purchase

    The difference in taste with this filter is surprising and I never will delay even a day replacing when my fridge suggests it! The only reason 4 star instead of 5 is that after I had dumped many pitchers of water to flush everything as when fridge was new, I noted the following week that a pitcher I used to fill the coffee maker had clear deposits. Strange. The water had bubbles galore and I guess that is what was in pitcher. Again, I flushed gallons of water and ice. All is well! Maybe a fluke.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Work's As Expected

    Posted
    Jesse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Just like other filters, after removing the cover from this filter and loading it into the filter slot underneath the fridge we heard the vacuum seal break and filter filling up with water. Afterwards we ran and dumped some water as per instructions, made sure all air bubbles are gone from fridge's water line. And that's it. We have same great tasting water as usual. As with any new brand I was worried that maybe our water will taste different with this filter, but was happy to see that it was not the case. No flavor is best flavor for water.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality Water Filter

    Posted
    Golden5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    From my limited experience with water filters this one does the job!! This was the second filter we used for our refrigerator and the first lasted just short of a year. We drink a lot of H2O out of our refrig water unit and with our home being new construction there were some water issues with our well that the filter did a fantastic job with. Overall I am very satisfied with this filter.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Pricey but you decide

    Posted
    Yardinc
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like getting filtered water from the refrigerator to help cut down on plastic water bottles going into the trash. The filter is however pricey at $50 but does work great with Kitchen Aid replacements. I bought a cheaper brand and was not able to get the filter message to reset. Small inconvenience for clean water. Just need to remember when to change after 6 months.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Product is okay

    Posted
    Shirls
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The product was installed by my installer but later after less than 6 months, the signal states that new filter needs to be replaced. Not happy that it didn't last for 6 months. Also when I tried replacing the filter, seems like I didn't lock it into place which was hard to lock or twist, the water was dripping all over my inner fridge. So I had to uninstall & re-install again, after many times, till it lock into place.please fix this problem.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Pours out much faster.

    Posted
    injun
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Just so you all know, I called the manufacturer and asked if we only have 2 people in the household, how often do we need to change the filter? They said the recommendation is for a family of four people. So I just lifted filter out and put same one back in to reset the light from going off. So after a year I finally installed a new filter. This filter fills our bottles in half the time as the old one, so I like it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy Access

    Posted
    Bfkp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had received reminders from the manufacturer to buy a new water filter from them. They made it sound as if I could not get the product any where else but from them. I went to Best Buy and sure enough there was the exact filter I needed. Same price as the manufacturer and conveniently located right at my finger tips! Thank you, Best Buy, for making this such an easy purchase!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the job

    Posted
    Typicalhomeowner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had to replace the filter in my refrigerator. I generally go to the local appliance store to get a new filter. Going there can be a hassle, since I prefer buying these types of things online. Was surprised to see the same filter sold at best buy. I know can order filters online from bestbuy which is more convenient for me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works fine

    Posted
    Jacquai
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Obviously, this is the only filter that will work for my refrigerator. Overall, it’s fine. It took a little while for all the air to get out. Even after flushing it for the recommended amount of time. Still occasionally makes noise as if it is not sealed properly although it is.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simple and effective

    Posted
    Turbocharged
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have well water and have to replace my water filter about every three months or four months if I don't change it out my whirlpool refrigerator will stop making ice lack of water pressure. So I bought this water filter and replaced it before I had service provider come fix my refrigerator for it bit making ice. Whala new water filter and I've got good clean quality ice cubes and water again

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Filters very little out of water!

    Posted
    psargen1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This filter does not reduce contaminants to a healthy and safe drinking water as stated. We have a "Zero" water filtration testing devise and the filtered water from EveryDrop tests almost the same as our tap water, which here in Tyler Texas, is not good! This product is money wasted! I wish "Zero Water" would make filters for refrigerators...

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Hi psargen1, thank you for your review. We would like the opportunity to speak with you further about your concerns. Please email your name, address, phone number, model/serial number and a brief description of your concerns to Whirlpool_Digital@Whirlpool.com. WhirlpoolBrand

  • Rating: 3 out of 5 stars

    Easy to replace old filter with new

    Posted
    ToastinFL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Product is easy to use. Recommended by manufacturer to filter water flowing through refrigerator (including ice maker). Assume it's a necessary element so it's easy to find at Best Buy and if I have coupons or rewards points on my account I can save a little because it has to be replaced about every 6 months.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great tasting H2O in Va Beach

    Posted
    Donm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    In the Va Beach area, great tasking H20, no noticeable degradation in taste even when the fridge advises we need to change. When you get to the stage where the fridge flashes angry red lights at ya, ... well ... it starts giving me little black flecks - guessing they are charcoal. No worries though, I haven't grown an extra arm or anything like that yet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Filter2 replacement; expensive

    Posted
    Sinnwo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I hate how water filters are so expensive. This works as a good replacement for the FILTER2 model. NOTE: If you hear loud sounds like a stuttering/spitting noise, reduce the flow of water from your fridge connection as this filter provides very little resistance and doesn't require the water connection to be fully open.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Genuine Product

    Posted
    BigNate13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    For some, there are times to purchase a generic product. For your refrigerator, this is not one of those times. This is the real deal. It gives you a fresh taste, a straight stream of water, and a full six months of average usage. I recommend you purchase the Whirlpool brand. In the end, you will save money.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Water Replacement made easy

    Posted
    BigDon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I can count on Best Buy to have what I need. Three times since I have purchased the refrigerator, I have needed a water filter replacement, I walk right in to Best Buy and they have it. Makes it so easy, not have to order it, and wait a couple of days.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Small filter for large refrigerator

    Posted
    Russ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This filter seemed smaller than other filters and cost a boat load. Near as I can tell, I have no other options for my KitchenAid refrigerator. Instead of installing the new filter, I unscrewed the old filter then screwed it back in. I outsmarted my refrigerator because it reset the replace filter light.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Hi Russ, thank you for your review. We would like the opportunity to speak with you further about your concerns. Please email your name, address, phone number, model/serial number and a brief description of your concerns to Whirlpool_Reviews@Whirlpool.com. WhirlpoolBrand

  • Rating: 3 out of 5 stars

    Basic Filter

    Posted
    coloradojazzman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This filter is fine. The water coming out of the refrigerator tastes good. There is nothing wrong with the filter either. The only reason I gave it 3 instead of 5 stars is the price. I fail to see why this filter needs to be $50. I wish there was a Best Buy version for cheaper. Perhaps in the future there will be.

    I would recommend this to a friend