Customer Ratings & Reviews
- Model:
- WOC54EC0HB
- |
- SKU:
- 6283726
Customer reviews
Rating 4 out of 5 stars with 69 reviews
(69 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
to a friend
Rated 1 out of 5 stars
Designed by IT, not by a chef.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a house with this unit. Touchscreen interface is slow and clunky. The timer is a joke .. It sounds once (a second or two) then stops. Not helpful at all if you step out of the room while it goes off. Timers should go off continuously until the dismissed. This is how to burn food often. I would NEVER touch a oven without a useful timer. Thousands for an oven and you have to buy a separate timer? And max volume is whisper quiet in a busy home kitchen. Can't comment on quality yet.
This review is from Whirlpool - 30" Single Electric Wall Oven with Built-In Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Mitch. We are very sorry that you are not happy with the design of your Whirlpool® Oven. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review.
Rated 5 out of 5 stars
Nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does it looks nice but it works well! Always get compliments
This review is from Whirlpool - 30" Single Electric Wall Oven with Built-In Microwave - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Poor Quality and Function
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I agree with the negative reviews regarding this product. As far as function, it does not work well. Steam causes the control pannel to operate incorrectly, the oven turns off on its own. The main issue however is that after a year ours began to smell. We contacted both Whirlpool and the installer and were advised by both of them that the smell was a result of the waveguide cover being glued, instead of just srewed in. We were advised by both techs that they have never seen this. To make matters worse, the microwave simply stopped working a week or two after we had it inspected. The control pannel and oven work, but not the microwave. So frustrating, this is just over a year old. To make matters worse you cannot just replace the microwave.
This review is from Whirlpool - 30" Single Electric Wall Oven with Built-In Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey MHESSL190, we value your time and would like to look into the concerns with your Oven. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Over Doesn't Work after 2.5 years. Bad controls.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm leaving a review on here because I saw that Whirlpool has reviewed & commented on here. Same as several other reviews, we've had nothing but problems with ours. Oven will very often NOT heat up. Fan runs endlessly, but no heat. Our fix has been to flip the breaker and let it sit for several minutes. Then turn it all back on & restart the overn. But this fix is no longer working. While it not working is causing my irritation & review, I would also echo the bad buttons, screen & controls comments. You have to hit at least 4 buttons just to turn things on. The response times are rather slow. This unit was purchased for the house we bought and it looks like they went with whatever was available at the time (COVID supply chain issues) and so far, for us, it has not been a good experience. It came with no warranty and so now I'm hoping that Whirlpool will step in & help on a product that started having issues within 2 years of a professional install.
This review is from Whirlpool - 30" Single Electric Wall Oven with Built-In Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, JoseR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
The worst!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was installed in our new home and has had issues from the start. Finally blew out entirely after 4.5 years. No longer under warranty and would have to replace a control panel that would cost 1,500 with labor. Do not buy.
This review is from Whirlpool - 30" Single Electric Wall Oven with Built-In Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, HomeV. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Nothing But Trouble
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this for about a year. It's a decent oven/microwave - when it works. We've had technicians out twice already - once to replace the main board because it just died, and now it won't keep the time and the microwave runs sometimes without it actually doing anything. Technician said this time it's because of a software update Whirlpool is supposedly working on. I'd recommend staying away and finding a different oven. The touch screen controls are also slow and everything takes at least 4 taps to do anything. There are better ovens out there.
This review is from Whirlpool - 30" Single Electric Wall Oven with Built-In Microwave - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Complete Piece of Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a piece of trash. Between the timer going off twice every time you set it after hitting the dismiss button to the clock randomly resetting itself this thing could not be a bigger piece of garbage.
This review is from Whirlpool - 30" Single Electric Wall Oven with Built-In Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey trestles, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Rated 1 out of 5 stars
Trying to do too much
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave and oven combo tries to be very sleek and sophisticated but what it boasts in function, it lacks in usability. The user interface design is poorly thought through. When the microwave cycle is done to goes back to the home screen instead of the core clock which is the expected standard on microwaves in the kitchen. The software frequently reboots if it is connected to the web. This requires you to reset the clock which is mostly just annoying. What is worse, and potentially dangerous, is if the software reboot doesnt occur and the microwave continues to run indefinitely because the timer does not cycle down. Serious Fire Hazard! The product itself is beautiful in stainless steel and the minimalist button design is enticing, but the lack of final usability thinking is a real turn off. Would recommend sticking with a unit that is tried and tested
This review is from Whirlpool - 30" Single Electric Wall Oven with Built-In Microwave - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of money! We had our Whirlpool microwave/oven combo for less than 2 years and it completely shut down. It was a problem from the beginning how it constantly restarted itself and wouldn’t work for several minutes-which can be quite tricky during dinner time! Then after 2 years it doesn’t work at all. We were quoted for thousands of dollars to repair which obviously feels like a waste of money since it never really worked that well. Whirlpool was willing to give us 40% off parts or for another Whirlpool oven. Of course, this felt like a waste of money. We asked if they could apply that discount to Jenn-Air since they are all owned by the same corporation but they wouldn’t budge. We ended up buying a Bosch since the last thing we will do is purchase another Whirlpool product!
This review is from Whirlpool - 30" Single Electric Wall Oven with Built-In Microwave - Stainless Steel
No, I would not recommend this to a friend