Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 75 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the Litter-Robot 3 Connect's ease of use and how it simplifies litter box maintenance, finding it easy to set up and clean. Many appreciate the significant reduction in odor and the time saved compared to traditional litter boxes. However, some customers have noted that odor control remains an issue, requiring additional steps beyond the robot's function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 75 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cat machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine does good last along time you will half to clean sensors every great once and a wile but exellent machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase of my kittys life!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES YES YES! Best thing I ever bought! Love this thing has made my house SOOO much fresher!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely life changing. Have multiple cats, doing the cat box almost every day while working 12 hour shifts overnights, it became unfair to them not always having a clean box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Cats!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best thing! Free worries, very satisfied with the healthy environment. Everyone should get one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Litter Robot 3

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to my household! Easy to use and clean up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GET GET GET!!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase love it 6 months later works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Litter Robot 3

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous to spend so much on a litter robot but I do not regret it! I just ordered a second one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Litter Robot 3

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of not having to scoop anymore however, since day one I keep getting the cat sense fault error or cat sensor interrupt error when it’s trying to clean even if my cat is no where near it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best cat box

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cat litter box that I have bought in the last 10 years.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it a waste of money not connected to internet it used lot of litter giving errors

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Hi,

      We apologize you had such a negative experience with the Litter-Robot. We are always happy to help with any troubleshooting or replacement parts needed to keep the unit in a healthy operating state.

      Please feel free to contact us at [email protected] with any questions or concerns.

      Have a great day!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my cats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Way better than scooping litter boxes everyday. Highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Litter robot disappointment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t enjoy this item as much as I had hoped I would. It was so incredibly expensive and it barely does the job right. It spins but the smell is putrid still! I tried calling and they hung up in me twice. I am incredibly disappointed with this item. It is supposed to help with smells but it doesn’t. I have to change out their bottom drawer at least twice a week. Anytime someone walks into ky apartment they mention the smell.

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Thank you for taking the time to share your honest feedback with us. We are sorry to hear that Litter-Robot does not completely meet your expectations and you've been having trouble contacting our Customer Experience team. Our Customer Experience team is happy to provide as much support as needed to ensure you have the quality product that we stand behind. Please don't hesitate to reach back out to us.

  • Rated 5 out of 5 stars

    Best ever!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this!!! I’m gone 11 hours a day. My cats deserve to have a clean potty! Plus it’s so easy to maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried my oldest kitty wouldn't like it but after they got used to the noise when it rotates they love it. Took about a week for my cats to start using it regularly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No more scooping

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to not have to scoop anymore but it gets stuck a good amount so you have to keep an eye on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more scooping!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than hunting for cat turds with that litter scooper in a regular litter box. Real deal, love my litter robot 3. Wished i bought this sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cat Likes It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My large cat can comfortably use this automatic cat litter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ll never not own one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing so much. It makes my busy life so much better. The smell is down. The task of scooping is gone. I’m saving on litter. It’s amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love It! I have 3 cats. Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a life saver! My cats took to to it quickly and they love having a consistently clean place to use.

    I would recommend this to a friend
Sponsored