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Customer Ratings & Reviews

Your price for this item is $799.00

Customer reviews

Rating 4.7 out of 5 stars with 339 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the Litter-Robot 4's ease of use, its effectiveness as a self-cleaning litter box, and its quiet operation. Many appreciate the odor control features and the helpful app integration for monitoring usage. However, customers are negative about the product's large size and high price point; some also experienced issues with Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 332 reviews
  • Pros mentioned:
    Noise level, Odor control

    Rated 5 out of 5 stars

    TBH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I was a little skeptical at first of this litterbox. For the cost, what’s the hype right? Well I have found a couple of flaws as well as a few perks. Flaws: if you need to keep it on carpet you will need a carpet tray otherwise you’ll get errors. If you have an obese cat or a cat who’s got a disability, you’re going to need the ramp. So those two issues right there made me spend a little more money. We have 3 cats, and it took a little bit for them to adjust to this. I may have also used an abundance of cat nip as well to convince them that it wasn’t going to kill them. Once they figured it out, we were golden. Additionally we have a dog who loves to eat “cat snacks” out of the litter box when it’s not fenced off. So with its being continuously clean, 1. It has no smell at all. 2. The dog no longer has access to her “delicious treats”. 3. When it cycles it is insanely QUIET. We never hear it cycle at night and I get notifications to my phone when it has completed. I haven’t had any major issues with this yet, and TBH, I really like it!!

    I would recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Thank you for taking the time to share your feedback! We are thrilled to hear that you are happy with your Litter-Robot and we are grateful for your kind words. You and your kitties satisfaction is our top priority, and we're happy to deliver. We hope that it continues to serve you well!

  • Pros mentioned:
    Litter box, Odor control

    Rated 5 out of 5 stars

    Worth every one of the 7,9990 pennies paid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only regret is not buying it sooner. With 5 cats (ranging from under 6mo-12years old) and one litter robot we are changing the waste bin 2-3x a week, and adding a scoop of litter every couple of days. It is ridiculously convenient, and it definitely does contain the odor light years better than a conventional litter box. Another great benefit - its usage of litter is so efficient, with the current cost of litter this bad boy will darn near pay for itself because of how much less litter we are using compared to trying to keep a conventional box filled and clean. All of our cats transitioned to it seemlessly. The smart scale feature has been kind of a bust with 5 cats, 2 of which are nearly identical in weight (which has automatically disabled the feature w/no way of overriding it - but I hear a firmware update to fix that is in the works). I can tell that there is some finess to be learned with the brand of litter, how full you fill it, and the length of cycle delay (heavier litters that track less like Dr. Elsey’s you want to use less of, and have a longer cycle delay vs Boxie Pro which is lighter, you can use a bit more of it, and it clumps faster and can have a shorter cycle delay time, etc.). Honestly its a game changer! Never scooping litter again!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Odor control
    Cons mentioned:
    Wifi connectivity

    Rated 4 out of 5 stars

    Definitely recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been really great so far - very quiet and no smell. I've been using boxie pro unscented litter and it clumps well in it and doesn't leave dust in the dome. Only complaint is that at least 2 times in the 1 week we've been using it, it stopped being connected to wifi so I had to manually reconnect it.

    I would recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Thank you for the feedback! We’re delighted to hear you’re satisfied with your Litter-Robot. We're disappointed to hear that you are experiencing connectivity issues. Luckily, most issues can be resolved with simple troubleshooting. You can check out our self-help troubleshooting guide here: https://www.litter-robot.com/support/article/litter-robot-4-blue-light-bar-with-blue-blinking-wifi-unit-reconnecting-to-wifi/.

      This link also provides all of our contact information (phone, chat, email) if you need additional assistance. Please let us know if you need any further support, have a great day!

  • Pros mentioned:
    App integration, Odor control

    Rated 5 out of 5 stars

    Honestly, I Can’t live without it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The litter bot is a game changer! no longer do I have to scoop up clumps of poop/pee & My place never smells like cat pee when coming home from work like it used to. You also control everything through a really straight forward & intuitive app that gives useful info on your cat like weight, when it actually used the litter box etc. The price is hefty but if you have more than one cat its almost a must have quality of life buy

    I would recommend this to a friend
  • Pros mentioned:
    Litter box

    Rated 5 out of 5 stars

    Buy this!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the litter robot 4 for a few months now and we gotta give it a 5 star. Having the litter robot has significantly cut down on our time doing litter every week. Previously we had spent 15 min every other day scooping, bagging, disposing, and refilling litter. We were also was having to purchase litter twice a month. Now with the litter robot we only need to change litter once a week which takes 5-10 minutes. Litter robot scoops litter/waste after any cat used the litter and places litter/waste into bag automatically. Now all we have to do is pull the waste bag out and tie it, replace the bag, and add litter if needed. We are also only buying litter once every 5 weeks as opposed to twice a month. I use Purina Tidy Cats light weight 17 IB cat litter that I was also using previously to getting the litter robot. The price of the litter robot seems a bit expensive but with only having to purchase litter every 5 weeks now and the 50 min back a week that would have been spent managing litter, I have to say that the litter robot has been totally worth it! In a year or 2 it will quite literally pay itself off.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Huge Upgrade from LR3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a single spoiled cat. Prior to our move, we had the Litter Robot 3, which was already a godsend for our busy schedules. Since we were moving already, we thought to just upgrade to the Litter Robot 4 and it’s just noticeably so much better. Size is about the same, maybe slightly less voluminous since it’s no longer that spherical design and instead is more of a cone. Sound is nearly silent when compared to 3, sometimes I don’t even realize it’s filtering. Because of how the tray is designed, it feels like it can actually hold more, before it needs to be changed out. As expected, the only con is the cost. It’s definitely a luxury item. Not super necessary, but I don’t think I’ll be going back to scooping ever again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a large cat this is perfect for them, my cat is on the larger side and he is able to comfortably get in to do his business and get out. It has made life so much easier! And tho I use one of the odor packs (in the wrong place, I have it in the waste drawer) I don't believe it's really necessary as I can't smell a difference when it's empty or full. Also it's very quiet when cleaning, I don't need to put it on a night cycle and it doesn't wake me up.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Wifi connectivity

    Rated 4 out of 5 stars

    Greatest pet purchase ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest thing I have ever purchased for my any of pets. It takes the pain and time of cleaning the litter box almost completely away. There are a few cons: the WiFi disconnects randomly, but it’s easy to reconnect; it’s also MASSIVE but it needs to be. Make sure to double check the dimensions and where you’re planning on putting it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Kitty Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this product. Once out of the box, it was set up within minutes. I sat down next to it so my cats would come close to sniff out how dangerous it was…they both hopped in and used it within 5 minutes. I sat in aww of the cleaning cycle. But, apparently, that’s a thing people do. I honestly love watching it cycle. It’s so quiet! One thing, which I may just have to read into more- I don’t care when it cycles, I just want a notification when it’s full or needing more litter. Great app features - weight, alerts, night silencing…overall, yes, it’s an investment, but do it. Yesterday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Do NOT buy this from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend buying this directly from the manufacturer. I ordered the bundle package but did not receive any of the accessories from Bust Buy. When I received the litter box without any of the accessories I assumed they would come separately within a day or two. I set up the cat box and it works great. After not receiving the accessories I tried calling customer support on a Sunday but they were closed. I was able to text with customer support and they recommended I bring my used litter box into the Best Buy store so they can exchange it. I don’t need a new litter box. I need the accessories that I paid for. I was told the only option is to ship it back or bring it into the store. It appears as if I will loose out on the extra money I spent for the accessories because I am not willing to ship or bring in the poopy litter box. Shame on you Best Buy!

    I would recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      We're disappointed to hear about your experience! We understand your disappointment and want to assure you that this is never the experience we want for our Whisker family. Please contact us via our support channel (https://www.litter-robot.com/support) or [email protected]. We kindly ask you to please include your order number. We look forward to resolving this for you!

  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Litter Robot is amazing!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase of the year. My cats started using it on day one. I love that it tracks their usage throughout the day and the app alerts me when it’s time to add litter and dump the usage bin.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Litter Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute best thing I have ever got. It works fabulously. Very easy to maintain. Easy to dispose of the waste and is odorless. Has a great app that you can monitor on your phone. Very little noise when it cycles. Kittens love it.

    I would recommend this to a friend
  • Pros mentioned:
    Litter box

    Rated 5 out of 5 stars

    'Dirty Harry' The Litter Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After naming my Litter Robot 4 'Dirty Harry', I can confidently say that it's been the best purchase I've made this year! With three furbabies at home, I went from scooping several times a day to just emptying the bin twice a week. Although it was pricey, paying with deferred interest made it manageable. So glad I made the investment! Love 'Dirty Harry' the Litter Robot and so do my kitties!!!

    I would recommend this to a friend
  • Pros mentioned:
    Odor control

    Rated 5 out of 5 stars

    Great cat litter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cats took a few weeks to get use to it but now it’s their only litter box. Love how easy it is to clean. I live in a small apartment and the smell control is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Find Inner Peace with Casa de Caca

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutley phenomenal. Sometimes disconnects from wifi but what smart object doesnt these days? It's very easy to reconnect. It can feel frustrating while reconnecting, but just go look at the "scoops saved" and remind yourself how much easier it is to type your wifi password again than it is to scoop several multi-cat litter boxes every single day to be at peace again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More time to sleep and rest !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a full time student and this has helped immensely with some of the chores I had before getting a litter robot. Less time scooping,cleaning and worrying if there’s a mess. Plus I can use clay litter again which my cat used to hate covering his poo with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kitty robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the kitty robot. It took my kitties sometime to get accustomed to it but the idea that I no longer have to scoop daily is the buying point for me. It was super easy to set up. Basically just plugged it in and put some litter. The robots automatically did a cycle and my cats were intrigued but hesitant to go in. I’m hoping they will use it more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why didn't I buy this sooner?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a bit expensive, but for what you get...priceless. It's high quality. Works perfectly. And you'll never have to scoop again! Both of my cats immediately loved it and pooped in it the second I got it ready haha, could just be my experience but wow. Super easy to get setup and uses litter more efficiently than a regular box. I've noticed I only have to top it up every 2 weeks, and I have two ragdoll cats who eat and poop/pee a LOT. 10/10. If you can save up or finance it, do it.

    I would recommend this to a friend
  • Pros mentioned:
    Odor control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Big investment but my kitties are must happier and my home smells better. It took time for one kitty to not be afraid but she uses it now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting rid of your cat poop the easy way.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it has made my cleaning cat litter box so much easier. The cats love it and because how the entrence is positioned, they don’t make a mess. I also very much like the fact, that my phone communicates with me the information needed to clean it.

    I would recommend this to a friend
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