Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 3.7 out of 5 stars with 66 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.1 out of 5 stars

Pros mentioned filter

There aren't enough positive mentions yet.

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers have good things to say about the Desktop/Mobile Digital Radio Scanner. They find it easy to use and great once set up. However, some customers have concerns about the complicated programming if the computer program is not used. Additionally, a few customers mentioned the need for a subscription from Radio Reference.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 66 reviews
  • Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does exactly what I wanted it to do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to pay to get it programmed but that's ok. Was hearing only one side of police/fire calls, now we hear both sides.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a scanner. Can be a little difficult to program. It doesnt always show its scanning.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Must buy 2 cmptr prg 2 prg chk rtrn plcy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scanner. Up to phase 2 trunking. Be prepared to buy 2 extra computer programs and must have computer to program it. 1 program is free for 6 months and the other one costs $15 for 6 mons. Then must buy both for the rest of the life of the scanr. And no return after 10 days. Must order online. No free support

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!now that it is set up had a hard time at first but great Customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my father that is retired from the Fire Department. He still likes to know what is going on around town, so he requested a scanner. They don't make too many home models anymore so choices are limited, but this is a very nice unit! I would recommend to any scanner enthusiast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Radio Scanner!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose not to download and purchase any software, and instead set the radio up manually. It took a little research on both the Radio Reference website and the Whistler website, though eventually found all the frequencies and instructions needed, especially for trunking and talk groups. After that it was very easy to understand and set up! Highly recommend!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks like it's going to be a great scanner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my fiance's father's day gift. But I still haven't been able to get it program right. But I'll get it working.

    I would recommend this to a friend
  • Cons mentioned:
    Programming

    Rated 5 out of 5 stars

    Great scanner.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated programming if you do not use the computer program, which requires a subscription. Not expensive, but not free.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My scanner

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the scanner. It was a bit hard to figure out to program it, but I'm still learning about it.

    I would recommend this to a friend
  • Cons mentioned:
    Programming

    Rated 5 out of 5 stars

    Best Digital Scanner for the Money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice Phase 1 police Scanner, took awhile to figuring out the programming, but once I learned it was great....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good scanner once you get it programmed.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing this product I was not made aware that I would have to ho to a separate website and sign up just to get the frequencies I would need. Once downloaded into the scanner it works fine.

    I would recommend this to a friend
  • Cons mentioned:
    Programming

    Rated 2 out of 5 stars

    Too complex for amateur

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THought it would be a good fit, but it was too complex to program. Found another manufacturer that provided preprogramming for a small fee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $50.00 to have it programmed and it works exactly like it is suppose to. My husband loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product and at a personal price and fast delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    surprise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should so we would recommend it to other people.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to program it was very difficult even with subscription to programming. I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Scanner

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice scanner but would be nice to have phase 1 & 2. Nice to use for weather and local emergency info.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Frozen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to set this up but the unit was frozen and would not be cloned from a friends unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was looking for and so much more! I have family in law-enforcement makes it nice to hear them at work and now that they’re OK

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Scanner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was informed it would pick up great. Only picked up the weather. Returned it.

    No, I would not recommend this to a friend