Customer Ratings & Reviews
- Model:
- 973-004-000
- SKU:
- 12147678
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Durability
Rating 4.8 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Mediocre unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre results , the sleep and stress level is incredibly inaccurate, over kill on stats and data
No, I would not recommend this to a friendBrand response from WHOOP Member Services
Posted .Thanks for sharing this feedback! We’re sorry to hear that the sleep and stress insights didn’t feel accurate for you. Accuracy can be impacted by fit/placement and consistent wear, but we’d love to have a closer look at your trends to help improve your experience. If you reach out to us at [email protected], we can review your data and share a few quick setup tips to simplify what you see. Looking forward to hearing from you!
Requires upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It needs all the upgrades to work better, not useful data
No, I would not recommend this to a friendBrand response from WHOOP Member Services
Posted .Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. WHOOP regularly releases software and firmware updates to improve performance and ensure you’re getting the most accurate and useful insights possible. If you need help updating your software or have questions about your data, our Membership Services team would be happy to assist and make sure everything is set up correctly. You can reach out to them by contacting [email protected].
Inaccurate step counting; healthspan is goofy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Step counting is ridiculously inaccurate; makes you question how good the rest of the metrics are. I can do 1,500 steps just emptying the dishwasher in the morning. Whoop also makes a big deal about Healthspan … but think of all other things that goes into a healthy life (blood sugar, diet, emotional and mental health, unexpected ailments like cancer, etc) … so Whoop taking some basic exercise and sleep metrics to derive this is a bit too much.
No, I would not recommend this to a friendBrand response from WHOOP Member Services
Posted .Thank you for sharing your feedback! We’re sorry to hear about your experience and appreciate you taking the time to let us know. We’re always working to improve and deliver the best possible experience for our members, and feedback like yours helps us do just that. If you’d like support with troubleshooting or have any questions, our Membership Support Team at support.whoop.com would be happy to help.
Watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't match with my phone, when I was told by salesperson. Then I was advised of a large fee for keeping my info. To me, why would I need this when I have doctors for that
No, I would not recommend this to a friendBrand response from WHOOP Member Services
Posted .Thanks for your feedback, and we're sorry to hear the experience didn’t meet your expectations. WHOOP is designed to provide personalized insights into your health, recovery, and sleep. If you ran into compatibility issues or billing confusion, our team at support.whoop.com is happy to take a closer look and help resolve things.
Software is very much still in beta
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whoop itself is great, the software is awful. It’s hard to go a single day without what should be a deal breaking bug. God forbid you ever have any support questions because their support is now fully AI. And not only is it AI, it is by far the most incompetent AI you will ever encounter. You will yell and scream at how incompetent their AI is.
No, I would not recommend this to a friendBrand response from WHOOP Member Services
Posted .Thanks for taking the time to share your experience, and we’re truly sorry to hear this has been your impression. While we’re glad the hardware is working well for you, we know the software experience is just as important. Our team is always working hard to address bugs and improve app stability so you can get the seamless experience you deserve.
We also want to clarify that while we use AI to streamline quick responses, our human Membership Services team is very much available to help, and we want to make sure you’re supported. Please reach out to us directly at support.whoop.com so we can better understand the issues and work toward a resolution. We appreciate your patience and the opportunity to make this right.
Worth for fitness Freaks !! Go for it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As of now the product is great it tracks all the things which have done in day to day life, good build quality and acceptable charging time span.
I would recommend this to a friendBrand response from WHOOP Member Services
Posted .Thank you for your feedback! We are happy to hear that you are enjoying your WHOOP.
Amazing product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont listen to all the complainers, this produxt is amazing and better than all the other fitness trackers.
I would recommend this to a friendBrand response from WHOOP Member Services
Posted .Thanks for the review! t’s great to hear WHOOP is delivering the kind of insights you were looking for. We’re glad it’s been such a strong fit and appreciate you being part of the WHOOP community.
Get it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this item very much, especially for Recovery
I would recommend this to a friendMy review of whoop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is super useful and worth the money the peak plan is worth the 40 extra bucks
I would recommend this to a friendBest product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi This product is very good for me because it loss my 15 pounds
I would recommend this to a friendVery disappointed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a relatively new user to the platform and this will be my one and only year on it. I purchased this device with the intent that the upgrades will be free as long as the membership is renewed. However, WHOOP has now backpedaled on their word and want to charge an extra $50 to upgrade to the new hardware. As if the membership itself isn't already expensive but now they added this layer on top of it. Even on their website, going through a look-back: WHOOP is committed to releasing new and regular updates WITHOUT requiring the purchase or use of a new device. .... Additionally, instead of purchasing new hardware every time an updated model is produced, WHOOP members receive the next-generation device for free after having been a member for six months or more. This verbiage is no longer available on their website as of yesterday when they announced these. Very shady and very upsetting as I had some high hopes!
No, I would not recommend this to a friendBrand response from WHOOP Member Services
Posted .Thank you for reaching out, and we’re sorry for any inconvenience you've experienced. To clarify, you don’t need to upgrade your hardware to continue enjoying many of the latest WHOOP features and improvements. If you’re interested in upgrading, there’s no hardware cost when you extend your membership for another 12 months. If you’d prefer not to renew right now, you can still upgrade immediately with a one-time hardware fee ($49 or $79, depending on the hardware you choose). If you have any additional questions, our Membership Services team at [email protected] will be happy to help. We’re here to make sure you get the most out of your WHOOP experience.
broken promises
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the software and product. A big selling point to get the whoop 4.0 to me was that you get the hardware for free, So I was excited about the introduction of 5.0. Now they charge a $49 fee on top of the $239 per year that I paid... I understand that they charge $79 fee to get the "more premium" version. But I was not expecting this and I am disappointed.
I would recommend this to a friendBrand response from WHOOP Member Services
Posted .Thank you for your feedback, and we're sorry for any confusion you've experienced. To clarify, you don’t need to upgrade your hardware to continue enjoying many of the latest WHOOP features and improvements. If you’re interested in upgrading, there’s no additional hardware cost when you extend your membership for another 12 months. If you’d prefer not to renew right now, you can still upgrade immediately with a one-time hardware fee ($49 or $79, depending on the hardware you choose). If you have any further questions, our Membership Services team at [email protected] will be happy to assist.
Just No
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The heart rate tracking on the Whoop 4.0 during exercise is very very inaccurate. I was hoping the Whoop 5.0 would fix this problem, but it didn’t basically without an accurate heart rate. It is garbage in equals garbage out
No, I would not recommend this to a friendBrand response from WHOOP Member Services
Posted .Thank you for your feedback, and we’re sorry to hear about your experience with heart rate tracking. Accurate data is core to everything WHOOP does, and we know how frustrating it can be when that’s not your experience. Our team can help troubleshoot fit, placement, or settings that may improve accuracy. Please reach out to us at [email protected]. We would love the chance to make this right and help you get the full value from your membership.
Don’t waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it many altrantive doing the same cheaper or free
No, I would not recommend this to a friendBrand response from WHOOP Member Services
Posted .Thanks for sharing your thoughts. We understand there are other options out there, but WHOOP is built to deliver something deeper — personalized insights across sleep, strain, recovery, and more to help you reach your goals. If you ever decide to give us another try, we’d love to help you get the most out of your membership. And if you have any questions or concerns, our team at [email protected] is always here to help.
