Customer Ratings & Reviews
- Model:
- FIM-450HS
- SKU:
- 2874611
to a friend
Customers are saying
Customers find value in the 15" 44-Lb. Freestanding Icemaker's features, although some have experienced issues with the ice maker itself. Reports include the ice maker unexpectedly shutting down and problems with water flooding the ice basket, preventing ice production. These issues led to the need for repairs or replacements in some cases. The overall customer experience appears to be mixed, with both positive and negative feedback regarding functionality.
This summary was generated by AI based on customer reviews.
Nice ice machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok ..I have had this ice machine for about 2 years now...I have used it every weekend ..fri and sat.then i turn it off...it has ran absolutely perfect.... makes ice pretty quickly.. It was a perfect size to fit underneath my bar I would recommend to anyone looking for one!!!
I would recommend this to a friend- Cons mentioned:Ice maker
Doesn't keep ice cold!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So dumb. When the bin is full, it not only stops making ice (which I want to avoid overflow) but it TURNS ITSELF OFF. This means that your ice melts!! There is nothing in the description that says this, and it is the dumbest feature I've ever seen. So you make ice, but if you don't use it right away, it melts.
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .Hi Melissa,
Thank you for your feedback on your ice maker. At Whynter, we constantly aim to provide superior products and a better customer experience. This model does not turn off when the bin is full. The unit will stop making ice until the ice level is under the ice level sensor, then it will start making ice again. This item is insulated but is not designed to keep the ice inside frozen. Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected]. We are here to provide technical support and ensure you will be satisfied with your Whynter product.
Ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first and then quit and best buy left me hanging on Warrnety
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .We are sorry for your experience. To further assist you with this matter, please contact our Consumer Support Team, Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this ice machine. Works great. Great to have for summer parties and get together a with family
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine!!! Our friends have this and suggested it to us.
I would recommend this to a friendNice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice quick, filter we bought is great. Love the shape of the ice!
I would recommend this to a friendexcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.going to connect this eek - seems easy and will feedback later
I would recommend this to a friend- Cons mentioned:Ice maker
Do not buy this ice maker!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this ice maker for our company roughly 2 years ago. After just over 1 year, the unit completely died. Thankfully we purchased an extended warranty, and the unit was replaced. Now, the replacement unit is flooding the ice basket with water and not making ice. This is inexcusable! 2 units go bad in 2 years? To make things worse, I waited on the phone for over a half hour and never was able to speak to anyone. My only other option was to send an email, or leave a voicemail. Poor product and poor customer service.
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .Hello Jeff,
Thank you for your feedback on your freestanding ice maker. At Whynter, we constantly aim to provide superior products and a better customer experience. Please contact our Customer Support Team and ask to speak to management regarding your experience. We are available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product.
- Cons mentioned:Ice maker
Don't buy this ice maker!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our ice maker a year ago. Recently the unit started shutting down after getting full, and then would not restart until it was shut off and turned back on. Then, it quit altogether. The company recommended a new power control board, which I purchased and installed. It made one container of ice, and shut down and will not run. The company has not been responsive to me when I tried contacting them. We paid way too much to have a machine that failed after one year.
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .Hi,
Thank you for your feedback on your ice maker. At Whynter, we constantly aim to provide superior products and a better customer experience. We apologize but due to COVID-19 we have seen an increased volume in customer support inquiries. We are doing our best to support and meet the needs of our customers as soon as possible.
Please contact us at 1-866-949-6837 and provide your case number so we can better assist you.
