Customer Ratings & Reviews
- Model:
- BR-091WS
- SKU:
- 11277748
Rating by feature
- Value
Rating 2.7 out of 5 stars
- Quality
Rating 2.8 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Terrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator about 5 months ago. When it first arrived it worked great and was exactly what I wanted for my office. about 2 weeks ago, the fridge started shaking and making a very loud humming noise. I unplugged it, let it thaw out and then plugged it back in. Same issues continued. I purchased the 2-year Geek Squad protection plan with this so my first call was to them. Turns out that protection plan is worthless for the first year as everything has to be handled directly with Whynter under the manufactures warranty. After contacting Whynter and sending them videos of the sound issue, the only option I was given was to take the fridge to a UPS store and have it packaged up and shipped from where I am in Maryland out to California to Whynter to be repaired AT MY EXPENSE. What a waste. Don't purchase this product or the Geek Squad protection
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .Hello Mike,
Thank you for your feedback on your beverage refrigerator. At Whynter, we constantly aim to provide superior products and a better customer experience. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and ask to speak to higher management regarding this issue. We are here to provide support and ensure you will be satisfied with your Whynter product.
Great for lobby area
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fits great into a custom "coffee bar" cabinet for the lobby for our clients and guests. The shelves are adjustable for different sized beverages. Plenty of storage and quiet. Very stylish.
I would recommend this to a friendWorks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t get very cold, but works as a poor mans built-in
I would recommend this to a friendNot cold at all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My drinks are practically room temperature. I didn’t install it immediately after buying because it was going in our outdoor bar. When it was finally installed, we realized that it sucked. Does not cool my drinks. By then it was no longer returnable. I will try to contact the manufacturer directly. Hopefully they can help me. If so, I will update my review.
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .We are sorry your beverage refrigerator is not cooling. Please note that this item is not designed for outdoor use. At Whynter, we constantly aim to provide superior products and a better customer experience. In order for us to accelerate the process we've already created a case within our system under case number: WHYNCASE579057. Please our Consumer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] so we can further assist you with the issue. Please reference your case number.
Loud humming noise and now popping sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is loud. It hums all the time and almost sounds like an aquarium with water running through it. About a week about it has started making loud random popping sound. The popping sound is so loud it will startle whoever is in the room. I like the white cabinet with stainless steel, but the sounds it makes is too loud. I regret this purchase
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .Hi there,
Thank you for your feedback. Listed below are normal sounds and noise that a compressor based refrigerator may make:
• The high efficiency compressor may make a pulsating or high pitched sound.
• Rattling, bubbling or gurgling sounds and slight vibrations are the result of the refrigerant circulating through the cooling coils.
• Cracking or popping sounds are caused by the expanding and / or contracting of the cooling coils or plate.
• Water running from the evaporator to the water bin may make a splashing sound.
• As each cycle ends, you may hear a gurgling sound due to the refrigerant flowing in your wine refrigerator.
• You may hear air being forced over the condenser by the condenser fan.
If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].
Nice for a home office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but i do feel it should get a tad bit colder
I would recommend this to a friendDoesn’t cool enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the coldest setting , only showing 50degrees , very disappointed .... looks good but doesn’t get the job done
No, I would not recommend this to a friendNice fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this for over 1 year and works perfect! Just the right size!
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put this fridge in our office and it works great.
I would recommend this to a friendGreat for conference room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we wanted for the conference room. Right size (holds more than enough beverages for 30 people), right color, right style. Classy item. BTW, works just fine.
I would recommend this to a friendlooks great but barely works & makes noises
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great. But even in a 72 degree room, it doesn't cool below 44 degrees according to 2 thermometers. And opening the door to quickly remove a can will raise the temp above 50. Additionally it makes a variety of noises, sometimes simultaneously. There's an irregular growl, 2 different hums, a shudder and a kerchunk. I should've tested it before lugging it up 2 flights of stairs to my bedroom. Oh well, my midnight thirsts will have to be quenched with lukewarm drinks. Maybe I can get used to the noises.
No, I would not recommend this to a friendBrand response from Whynter Customer Service
Posted .Hello Valued Customer,
Thank you for your feedback on your beverage refrigerator. We are sorry to hear your unit is not meeting your expectations. At Whynter, we constantly aim to provide superior products and a better customer experience. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product.
