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Customer Ratings & Reviews

Your price for this item is $574.99

Customer reviews

Rating 4.1 out of 5 stars with 104 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the ARC-122DS Elite air conditioner's powerful cooling capabilities and relatively easy setup. However, some customers find the unit's noise level to be a drawback, and others have experienced challenges with the window attachment system. The window kit may require modification for proper fit in some windows. Overall, the cooling performance is a significant positive aspect for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 104 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Awesome air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beast and cools even large rooms. Works great, although it's a bit large.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keeps the room cold and not to loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my main bedroom cold and it's not to loud, does it's job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable unit is ideal. I like that it takes in and lets out the air simultaneously. I can cool two rooms and a hallway if its not super hot outside. The only unexpected tool i needed was a drip pan to catch the condensation buildup. Satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this portable ac works great, cools down the area we need it to, would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great for small apts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this portable a/c to cool our ~450'sq apt in Portland, Oregon based on what Consumer Reports and other reviewers said about it. Best buy was quick & effective at performing a price match, and I received the unit even earlier than expected. It's been a total lifesaver & I'm using it right now!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the ONLY store that provides a way to purchase a dual-hose portable AC for Hawaii...and to top it off, it shipped for free with UPS service! Can't beat that! Hats off to Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Fits the bill for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for me - bedroom use with air conditioning on hot nights and fan on moderate nights. Fit my expectations (ie I did not expect this mobile fan to act like central air conditioning so am happy with it). Cools down the room fairly quickly. Have not yet found the tube to get warm like other reviewers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great AC unit that chills a room quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit will cool your room very fast compared to single hose units. And you don’t get that negative pressure feeling. Only issue I had was with the window installation part. Had to saw off a good 3 inches to make it fit my window.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good cooling !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this for 4 weeks and even though we haven't had real hot weather I am very pleased with cooling ability. Haven't tried all the features, such as the different settings and using the remote because the basic cooling is all I've needed. we've been cooling about 450 sq. feet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    seems to work good but unable to get a drain hose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water reserve has already filled up and stopped the machine and I had to disconnect it and take it outside to drain as am unable to find a drain hose for either the upper or lower drains. Went to the on line places that it suggested and they are sold out of the products. Have ask how long before they would get them back in and have not hear back from them yet. If it is going to built up water than it should just come with the drain hose the other brand that I bought did come with the drain hose

    No, I would not recommend this to a friend
    • Brand response from Whynter Customer Service
      Posted .

      Hi,
      Thank you for your feedback on your portable air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] if you have additional feedback or questions we can assit you with. We are here to provide support and ensure you will be satisfied with your Whynter product. Whynter

  • Rated 4 out of 5 stars

    Good A/C unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a little more details in the instructions. Not much noise.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    cools very well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in Vegas. Very dry here, so I don't have to worry about condensation. Keeps a large bedroom ice-cold at night, even when it's above 100 outside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whynther Platinum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't get cold like I thought it would. It will cool a small area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works we

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Not too noisy. I’d give it 5 stars but I don’t like that the fan runs continuously even when the AC compressor is idle. That’ll use more electricity. I have a ceiling fan. I don’t need the AC fan always On.

    I would recommend this to a friend
    • Brand response from Whynter Customer Service
      Posted .

      Hi,



      Thank you for your feedback on your portable air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] if you have additional feedback or questions we can assit you with. We are here to provide support and ensure you will be satisfied with your Whynter product. Whynter

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this in our living room and it cools it down very quickly. The dual hose feature is a nice improvement over single hose units we have had in the past. Highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual hose AC!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the heat wave we had and it worked great. Best dual hose unit I could find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing unit really low amps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received quickly works well so far. looks nice, 12,000 btu. double house . simple hook up . works efficiently. i’m using in a 10x10 room and works great for me

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good portable. I have another brand that is not as good as this. Gives off a lot of cool air. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely a must-have for a hot summer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of machine! Helped a lot during the hot summer. Although the electricity bill rose- probably my only concern. Oh- also- the need to drain of excess moisture in the air can be a bit of a pain if you don't have it automatically drained.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works Just Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for a family member because the main central air was not cooling the room sufficiently. This was a nice added bonus that worked just fine.

    I would recommend this to a friend
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