Customer Ratings & Reviews

This has saved our lives last summer and this one. With all the smoke and extreme heat we can't depend on the Pacific Ocean to cool the nights and open windows and fans to cool the house down. This has worked really well. We close up the rest of the house and it has to work hard to cool about half the house, but it manages. It's supposed to be a room AC and we have been getting it to cool 3 rooms and a hallway. It's pushing it but keeps the house to a comfortable temp. We have put HEPA filter over the intake more of a jury riig to deal with the smoke and it seems to handle the reduced air flow on the intake ok. Doubt the engineers would like it, but we need to filter the air when it's 170AQI or more!

At 12000 BTU it cools my apartment really good.. TIP: Having a fan to help blow and filter the cool air through out my place works best, if you have large place I recommend getting a fan. It’s quiet as well depending what level you use but even at it's highest the noise isn't not bad... Whats really cool is that it allows you to set it on a timer to turn on or off if you’re not a home. So that really helps especially if you’re just trying to cool down a particular room like your bedroom before you get home.

I bought this almost two years ago. The good: It cools well. The bad: it was fine for a year then started making the dreaded ca-CHUNK each time the compressor turns off. It wakes us up at night now. Made it through half a season(2020) and whole season last year with no problems. It didn't get moved or damaged. The other thing is started doing is an incessant buzzing in the plastic case when the compressor was running. Tried everything to get it to stop. Note: I sent an email to the company for direction on both issues and got no response. It's out of warranty now so i guess they don't care. We went out and bought a window unit that is WAAAAY more quiet. Not sure what to do with this now.

Works quickly and cools room very quickly. The installation was so easy and I didn't have to lift a heavy air conditioner into a window.

I bought this to put in the master bedroom which is a little under 400 sq ft. This bedroom is west facing and heats up every evening as a result. It is also farthest from central AC unit and gets very low airflow. Our son's room is right next to central AC and I cannot equalize temps at night. Rather than freezing out our son, I got this to maintain a temperature in our bedroom. It is 3 feet away from the bed. I don't find the sound from it to be annoying at all. The compressor turning on and off my bother some people, but it is an AC, this is what they do. You can be hot with no AC or tolerate a compressor starting. If it bothers you they sell earplugs to help mitigate. I really like the dual hose design but I had to use the continuous drain option for the water. I created my own hose connection that drains into a bucket since it is humid where we live. For our purpose, this works great.

Quiet, efficient, and effective! Easy to use and hook up!

It has been hot in Carlsbad, Ca this summer which has made our not air conditioned house quite hot at times. We finally gave in and bought a portable AC. Except for the need to have 2 guys carry the maching upstairs, everything has worked perfectly. It was a cinch to put the hoses and window attachment together and now I just open the window and take out the entire attachment when not in use. If you need something that is quick and easy, this has been ideal for me.

Pretty easy setup for product but noticed it couldnt attach to window i had at home.

Pretty good so far, the flap that lets the air out doesn't stay up, but I just put a little piece of tape on it! Set up wasn't hard but there could be a few adjustments that could be made! All in all it is doing its job cooling my room in the evenings.

My garage isn’t very insulated or at all and this keeps it tolerable. Would be great for in home use. Blows very cold air just can’t keep up with Texas heat in a large uninsualted space

I took a chance on this unit, based off of the reviews…I regret it. I had issues almost right away, after getting it installed and using it a handful of times. It would shut itself off completely at random, and when I reached out to customer service (Best Buy said that since it was within the year warranty, I had to go through the manufacturer). I got the basic troubleshooting guide (is it plugged in, does the wall outlet work, etc.), as well as being told that the unit shuts off once it gets within 5° of the set temperature, and will turn back on after 15 minutes…it didn’t, I would have to turn it back on manually. Then, I started having issues with it sounding like the fan was hitting or rubbing. I again reached out to the manufacturer and received more troubleshooting guides, as well as being told that I needed to open the back of the unit myself, and make sure that there wasn’t any damage. They told me they would have to send a service tech out, and I asked them if we could have someone out ASAP, as the weather is starting to get hot. Nothing has been scheduled, and no reply in the last few days, other than asking me to provide my order invoice for the 3rd time. I ended up taking the unit back to Best Buy tonight and getting a new, cheaper unit, at the cost of $144 out of my own pocket because of Whynter’s abysmal customer support and losing my Geek Squad warranty on it. I will never purchase another one of their products.

THIS THING IS POWERFUL! KEEPS MY BEDROOM COOL AND COZY!

Works great and is quiet. I like that I do not have to drain for the dehumidifier. This is used in a master bedroom.

I've been using this for almost a month now and it has been great! Cools down a 400ish Sq. ft. Living room in under an hour with no problem. It's quiet and has an easy interface. Be sure to not turn it on right away, let it sit for at least four hours after setting up (it explains this in the manual). I let it sit a whole night before first use and it's worked perfect.

This works great in my bedroom. Bought for my home office but it moved to my bedroom due to it being quieter than my 5 yr old Honeywell portable air conditioner. Actually I wanted to buy this brand 5 years ago but Best Buy was out of them. Only difficult part was removing the covers the had covering the exterior vent that goes in the window.

Wish it got colder faster, but it does the job. We live in Cali where it’s dry, so never really had to empty the drip pan. It’s in storage for the winter months and hopefully it holds up well.

So I bought this for use in Redondo Beach, California and have been using it daily for the last month. First the Pro’s. It was simple to set up and the casters made moving this unit very easy. We had a late summer heatwave where temperatures were in the high 90’s with 80% humidity. This unit definitely cooled my small 12x10 room to a comfortable temp and humidity. Now the Cons: This unit needs to be drained constantly. After running for an hour or so, the unit beeped and turned off. Apparently the unit turns off when there is too much water That it can not evaporate. After reading the manual, I placed The unit on a stand, put a bucket under the unit and drained out the water. As I wanted to use the unit overnight, I kept the drain open and let it drain constantly. When I checked the bucket in the morning, there was about a gallon and a half of water. As the humidity had been very high, I assumed that this was to be expected. However, now that temperatures and humidity are nowhere near the peak, I’m still having a gallon of water in the bucket daily. As I am capable of emptying a bucket of water daily, I have no problems with this unit, but if you are elderly or unable to empty a bucket of water daily, I would suggest you try another unit. There are drain tube spigots that theoretically you could attach to the unit to drain it outside, however, I have no intention of drilling into the floor or wall so that option does not work for me. If you can live with emptying a bucket of water everyday you use the unit, then this unit may work for you too.

As it has turned cooler since I received this portable AC I haven't used it to cool the bedroom...but, I can say it does run very quietly and it does throw out very cool air. The price was very good at the end of the season and I think it was a good choice to purchase it now and have it ready for next summer.

Easy set-up. Overall pleased with performance. Would recommend.

Was working wonderfully for the first week. Then it started having an issue where it wont cool. So I must unplug the unit and perform a power cycle to reset the unit, after which it cools again but will eventually stop cooling after a period of time causing me to keep performing power cycles to reset the unit. Doesn't appear to be very reliable even at its high price point....