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Windows 10 Pro - English - Windows-Front_Standard

Windows 10 Pro - English - Windows

Model: FQC-10069SKU: 6121410

Customer rating

Rating 4.5 out of 5 stars with 197 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 197 Reviews
  • Rating: 1 out of 5 stars

    Bad thumb drive. Wouldn’t install properly

    Posted
    SumshineMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Purchased this in store to avoid the hassle of a downloaded version. This was Very difficult to install. After hours of trouble shooting a ‘half complete’ installation I took a shot in the dark and used this license key with and older windows 10 iso image I put on a different thumb drive. Installed perfectly, although it took 4 hours to apply all the patches to bring it up to the most current release. I purchased this instead of buying a downloadable distribution hoping to avoid that hassle but ended up spending twice as much time getting it to work. Avoid the pain, just download windows and buy a key. Much easier than getting a bad USB drive that only half Installs than continuously crashes with useless error messages.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're glad to hear that your installation went smoothly but we're sorry to hear that you have problems with your USB. In the future feel free to reach back out to Best Buy for help if you encounter an issue with your purchase.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Rating: 3 out of 5 stars

    Not so good

    Posted
    Frank
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Originally, I wanted to do an in-place upgrade, but I got a message saying that cannot be done and that only a clean install is possible. So, I backed up all my files and did a clean install. After the installation was done, instead of going straight to the new desktop, the computer went back to the beginning of the clean install, which confused me. This caused me to repeat the clean install again, and then the system went back again to the beginning of the clean install. So, I then shut off the computer by pressing the power button and I removed the installation thumb drive, and I turned the computer back on, and then the new desktop finally appeared. So, I got what I wanted, but it was confusing.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Frank,

      It sounds like you had a frustrating time installing Windows 10. We're sorry to hear that happened. We care about your experience.

      In the future, know that you have free and unlimited access to our Windows Support Center and Customer Support Team. Here's the link for both: https://support.microsoft.com/en-us/hub/4338813/windows-help?os=windows-10

      Use that link whenever you're dealing with a Windows issue and we'll take care of you.

      Thanks for being a part of the Microsoft family.

      Sincerely,
      Jo
      Windows Customer Care Microsoft

  • Rating: 4 out of 5 stars

    after initial problem, got ythe correct version

    Posted
    renew1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I originally had an issue with the delivery of this product. I had ordered online for delivery what was listed as a full retail version of Windows 10 on disk. What I received was an OEM version. I was able to return it to my local Best Buy with no problem, and ended up getting the USB stick retail version which I was able to install with no issues. There's not much to say about Windows 10. It is what it is. My main comment is to be careful if you don't want an OEM when ordering online. Best Buy DOES NOT specify OEM anywhere on their web page for Windows 10.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worked Perfectly!

    Posted
    RD99
    • My Best Buy® Member

    Used to re-install OS on a laptop after replacing a failed hard drive with an SSD. It booted perfectly off the USB thumb drive, and installed rapidly (less than 20 minutes!) Many drivers actually worked right "out of the box," but a few didn't, so I had to download them from HP. Everything now functions flawlessly. It activated with no issues, and, best of all, my previous copy of Office still worked, even though the OS license had then changed . Would certainly recommend - despite being a bit pricey.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're glad that your installation went so smoothly. If you need anything feel free to reach out to our Customer Support Team here: https://aka.ms/AA4rinz.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Rating: 1 out of 5 stars

    Not happy

    Posted
    MrFrost
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member
    • Top 100 ContributorTop 100 Contributor

    I'm giving this 1 star because Microsoft dropped the ball on USB drive I bought. Don't get me wrong....the operating system is great. This flash drive OS I purchased was defective. Could not load Windows onto a brand new empty hard drive. There was a corrupt file on the USB so I could not load the OS to my hard drive. Thankfully my friend had one that was working. I used his to upload the OS and then used my product key to unlock the OS. Definitely fail from Microsoft on sending out USB drives that do not work. Otherwise the OS is great. Combination of Windows 7 and 8.1 . They took the best of both worlds and made a great OS. Finally.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Installation easy

    Posted
    OhGma
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought 4 days ago. The service in the department at the Best Buy on Central Expressway in Dallas was deplorable. After 20 minutes, just went to check out & paid. Cashier was very nice. Software was easy to install. Also purchased Office 365. Have not been able to use laptop since that day. Completely shut down. Cannot get past login screen. Will take to computer repair shop-not Geek Squad after the poor service at the Dallas location.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Run Windows applications in Mac OS X

    Posted
    DoubleN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Windows 10 Pro worked perfectly on my MacBook Pro 15 laptop. I installed virtualization software and was able to easily install Windows 10 on this in order to run my Windows applications while, in parallel, continuing to access my Mac OS X applications. I am very pleased by this purchase and I know that by purchasing the copy of Windows from Best Buy that I am purchasing a legit, legal, software license and that is very important to me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Windows 10 Pro, why even have a Home version...

    Posted
    MrTTJr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Win 10 Pro works great for business and it always leaves me wondering why Microsoft just doesn't include all the features in Win 10 Pro in all of their products. I know it boils down to money, but from a consumer's viewpoint, it would make sense to just have "one" version and keep things simple. As long as it keeps working, our place of business is happy, and so far, that is the case.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Cumbersome

    Posted
    pappy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    should come with "how to" documentation. a lot of instructions need MUCH clarifying before actually checking all the boxes. lost all previous files and info when Win 10 installed. had to reset/recover all e-mail account pass words...etc. etc. etc.!!! i am not a computer guru or casual user and it still took 2.5 days to install. ugh...may i please have my Win 7 Pro back???

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Should've Taken the Free Version

    Posted
    Harry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I had issues with my Win7Pro OS and was advised to upgrade to Win10Pro which I did. I just wish I had taken the free version when it was available. I did get this on sale and am very pleased with the results. The system is more stable now and all of my problems seem to be none existent. I would highly recommend this upgrade.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Harry,

      We're glad you are liking Windows 10. If you ever have any questions feel free to reach out to our Customer Support Team: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Rating: 1 out of 5 stars

    Missing Files

    Posted
    TriceSD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchase this USB version of Windows 10 Pro, only to get a message about missing files. However, I ended up downloading the Win10 Pro via MS website and installation was a breeze. I can't return this because the product key still was valid and best buy policy regarding software. I wish I had just downloaded it straight from MS. Less headache

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Win 10 Review

    Posted
    WhaleTX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've been holding out upgrading to Windows 10 as my Windows 7 always worked fine. But after downloading some dubious software, my registry became corrupt and the computer wouldn't boot up. I took the desktop to the Geek Squad and they fixed me up with Win 10. I'm pretty much happy, but am still learning its ins and outs. I give it a 9.5, so it rounds up to 10

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Little Hiccup but Easy to Install

    Posted
    ConstructionWoman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So, now that we no longer have CD Roms or Drives for that matter, the little thumb drive was awesome to use. Unfortunately, for some reason it would not boot using the thumb drive. After several unsuccessful attempts, we used the online version and keyed in the included code and voila. Easy peezy. So if the thumb drive doesn't work, just download it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good OS

    Posted
    TK83
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    USB installation was very easy. I have had no issue with Windows 10 after since installing it. However, I am still getting use to the new layout, and functions after having Windows 7 for a long time. It does seem expensive to me, which is why I am giving it a 4 stars instead of 5.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're glad to hear your USB installation went well. If you need anything reach out to our Customer Support Team here: https://aka.ms/AA4rinz.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Rating: 2 out of 5 stars

    Could not return even not open

    Posted
    petertran
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this for just in case along with the hard drive to replace my bad hard drive. Had friend to reinstall window and did not need the new key since it is still valid in my PC. Tried to return to store for a couple days later and found out could not return the product. Very disappointed.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Provided an easy upgrade from Windows 7 to 10

    Posted
    SD70Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    With this package you will download the software and then install. In my case it replaced Windows 7. To my delight it replaces the old Windows 7 OS without data loss of the other software APS on the desktop. The download size is very large, so time to download will depend on your Internet speed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It’s Windows

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I went with windows pro should I could run more RAM on my new rig. With that said, it’s windows OS. Comes with a lot of bloatware but beyond that it doesn’t exactly what it’s suppose to. Don’t be as surprised as I was when you realize you have to pay to play solitaire!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Windows 10 operating system

    Posted
    ShortedToGround
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I liked Windows 7 better but of course you have to update because of end of life cycle with no updates is coming soon to 7. 10 is working ok so far but I am not impressed. I have built many computers and started since Windows 3.1, that goes way back.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're glad that Windows 10 has been working for you. If you have any feedback we'd love to hear it here: https://aka.ms/AA4rinb.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Rating: 5 out of 5 stars

    Recommended for business users and data protection

    Posted
    BestBuyFAN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Needed the windows 10pro to have access to bit locker encryption and some server (work related) things. Installed this OS on my new Mac, via boot camp. Works great! Generally not a needed software (OS) for most pc users. Check with Microsoft.com to compare the differences, to see if buying this product is right for you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far, so good

    Posted
    Yaniel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have been a MAC user for many years and I was very skeptical about using windows, but I build my own computer and I installed this OS and I'm surprised on how well and smooth is running. And it was a very nice transition from one OS to another.

    I would recommend this to a friend