Customers value the Body Scan - Connected Health Station for its detailed body composition analysis, accuracy, user-friendly app, long battery life, and unique features like ECG and vascular age assessment. The design and ease of use are also appreciated. However, some customers have expressed concerns about the price and the lack of customer support.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 121 reviews
Cons mentioned:
Price
Rated 5 out of 5 stars
Great Health Information
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The scale works as advertised. It is a little on the pricey side. Would recommend to someone who wants to know more about their health.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Withings Health Mate application loses data and doesn't properly sync from Health Connect in a timely manner. Data from the Body Scan scale either never gets added to the Health Mate app or it gets removed at random times. I have the Health Mate app set to sync data to and from Google's Health Connect but it doesn't appear to read that data often as my exercise, steps, heart rate data is now 6 days old. I've tried various methods to try force updating the data to no avail. If the application were better then I'd absolutely keep the scale but it's near useless if you want to observe trends when data is either incomplete or missing entirely. Check Reddit posts on /r/withings for people experiencing the same issues.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had the prior model of Withings scale which was working great, so we gave it to my son. Wanted the body scan features and so far they have not disappointed. Actually bought the Hume to do a side by side comparison. Withings wins.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had Withings scale that measures different parameters in the past but I am excited to explore even the new features this new model has to offer.
Health is Wealth, they say!!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although I like Withings as a brand, the scale is pretty terrible. It does seem to handle weight in an accurate way, but everything else either doesn’t work reliably or is wildly in accurate for example it can detect my heart rate about 10% of the time further, it tells me that my body fat is about 10 points lower than the DEXA scan that I just received. I usually weigh myself first thing in the morning after using the bathroom the readings are very inconsistent. Overall, the scalp performs worse than those that cost a quarter of the price.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Body composition function (the entire reason I bought this thing) doesn’t work and never has, an error appears every time. Absolutely 0 customer support, still haven’t gotten back to me. Scale is terrible avoid at all cost
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had a different withings scale for about a decade, was happy with this finally being released to the USA. It is listed as FSA/HRA/HSA Elligible but my FSA administrator is requiring a letter of medical necessity. Not sure if Best Buy could create a “with letter of medical neccesity” disclaimer, but IMO they should. Thought I’d throw a word of warning out for everyone rlse interested it via their medicial funds.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quite simply, this is the best investment for our family's health we have made in years. The information provided is critical for everyone; and the software is easy as pie :). The information helps promote us to all engage in healthy activites, to improve our health & longevity.
I highly recommend this product! to Health & Happiness..
I would recommend this to a friend
Pros mentioned:
Accuracy
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great scale does what it's supposed to works way better than the old one
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately if you own anything produced after the first router ever created, this device will not work for you. A slight exaggeration, but it is using a 15 year old standard that even grandma Ethyl has probably since upgraded from since even basic equipment provided by internet service providers doesn't use the standard anymore.
I've wasted hours changing advanced router settings to no avail. I already have a 2.4gHz only IoT network. I dropped the security level to just basic (unsecure) WPA. I turned off UPNP and 20/40 mHz comingling. I even went back and nuked 5Ghz on the main network. Their support page mentions you can only be on a b/g/n network.
Nothing can get this piece of junk to work. So much cool health tech made completely unusable by the fact that if you aren't using a wireless N router, A STANDARD MADE IN 2009, then this device literally cannot be used. What a joke.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a good product and does what it states. But the app needs some tuning. It confuses the people registered on the app and skews the results. Very time consuming to get the app working right all the time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this scale since Dec 11th and it was great for about the first 6 months of use. Since the latest firmware update the body composition feature has basically stopped working for everyone in my household. This has been reported here but Withings don't seem to accept the issue: https://support.withings.com/hc/en-us/community/posts/26606372722065--NEW-FIRMWARE-2891-MORE-ACCURATE-MEASUREMENTS?page=1#community_comment_29007502272401
I would avoid buying this at all costs until Withings solve this issue.