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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 28 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are delighted by the comfort and appearance of the Fitbit Charge 5 & 6 3-pack. Users appreciate the design, often preferring it over the original factory band. The fit of the bands is also well-received, and customers find the selection of watch bands wonderful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-28 of 28 reviews
  • Rated 1 out of 5 stars

    Did not stay connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the blue rubber band and it didn't stay connected and I lost my fitbit. Luckliy I was at home and I retraced everywhere I had gone in my house and found it but now I do not trust using any of them in the pack.

    No, I would not recommend this to a friend
    • Brand response from WITHit Team
      Posted .

      Hello, We are so sorry for the issue with your band. We would be happy to assist and send a replacement. Please contact [email protected] or call 800-701-9484 (Option 1), Monday through Friday, 9:00 AM to 5:00 PM PST. Thanks so much! withit

  • Rated 5 out of 5 stars

    Fitbit replacement bands.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I was looking for. Needed a spare, got three. Swapped out one band for the one I was wearing.Best Buy team helped me secure this item at the store online and had it shipped to home address. Excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch ok, but band is inconvenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the band is very hard to clasp and tuck the rest inside; opted to get a better band; otherwise ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned due to poor performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could split this review in thirds. 1/3 of the bands were useless (the black magnetic mesh one would not connect to the fitbit) but the two buckling bands worked fine. I ended up returning the 3-back and ordering a magnetic band from another provider.

    No, I would not recommend this to a friend
    • Brand response from WITHit Team
      Posted .

      Hi Joan, We are sorry for the issue with your band. Let us send a replacement. Please reach out to us at [email protected] or call 800-701-9484 Option 1 (M-F 9:00 AM - 5:00 PM PST). Thanks so much! - WITHit Support withit

  • Rated 5 out of 5 stars

    Love of the band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a fan of these bands! Always love Fitbit products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement bands

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the options ! price of 3 is what most charge for the price of one. Just wish they had small size

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT ALL BANDS WORK-

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Metal band does not work. One end is the complete wrong size and won’t fit into main unit. Not happy as this is the only reason we purchased this pack. I also purchased the same 3 pk for the Charge 4 a few months ago and the metal mesh band was the only one that worked in that pack. Unfortunately we didn’t try all 3 bands on the Charge4 until a few weeks ago because he wanted the metal mesh band only and when he chose to upgrade to the Charge 5 I decided to take the Charge 4 but that idea was short lived when I tried to put the blue and black bands on the charge 4 unit as I don’t like the metal bands and neither fit. (Of course the Charge 4 bands do not work on Charge 5 so we had to buy a new set of bands). The charge 4 set only the metal mesh band fits, The Charge 5 band set the blue and black bands fit but the metal mesh band does not. Quite aggravating spending this much on these and they don’t even all work. The Charge 5 set is completely worthless for us because he only wants the Metal mesh band and it won’t attach.

    No, I would not recommend this to a friend
    • Brand response from WITHit Team
      Posted .

      Hi Amber,
      We are so sorry for the issue with your bands. Let us help! We would be happy to send replacements free of charge. Please contact us at [email protected] or call 800-701-9484 Option 1 (M-F 9:00 AM - 5:00 PM PST). Thanks so much! -WITHit Support withit

  • Rated 3 out of 5 stars

    Fitbit Wristbands

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy all three wristbands, but I found my sweater sleeve catches in the edges of the band.

    I would recommend this to a friend
    • Brand response from WITHit Team
      Posted .

      Hello, We are sorry for the issue with your band. We would be happy to send a replacement. Please contact us at [email protected] or call 800-701-9484 Option 1 (M-F 9:00 AM - 5:00 PM PST). Thanks so much! -WITHit Support withit

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