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Customer Ratings & Reviews

Your price for this item is $91.99
The comparable value price is $129.99

Customer reviews

Rating 4.3 out of 5 stars with 29 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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There aren't enough negative mentions yet.
83%would recommend to a friend

Customers are saying

Customers find value in the 20V 12" Cordless Straight Shaft Grass Trimmer & Edger, particularly praising its battery life and ease of use. Users report that the battery is powerful and the trimmer is super easy to operate. Many customers also appreciate its performance, noting that it works better than their previous trimmers. With these positive attributes, this tool appears to be a worthwhile investment for lawn care.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 5 out of 5 stars

    Very good Trimmer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a good item, worth for what i paid, it wasn't too much

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    none

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than by old one that stopped working and could not get a battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angel weed wacker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little trimmer grass machine especially for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this and l must say it's not the easiest to use. It takes some manipulation to use the trimmer....

    No, I would not recommend this to a friend
    • Brand response from Worx Product Expert
      Posted .

      Hello Kenny! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@!positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools! CVACCARINO

    • Brand response from Worx Expert
      Posted .

      Hello Kenny!
      Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
      Thank you for choosing Worx tools! worx

  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems cheaply built. Wheel (for edging) keeps falling off.

    No, I would not recommend this to a friend
    • Brand response from Worx Product Expert
      Posted .

      Hello Gary! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx! CVACCARINO

    • Brand response from Worx Expert
      Posted .

      Hello Gary!
      Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
      Thank you for choosing Worx! worx

  • Rated 1 out of 5 stars

    Not as I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power is weak. It's okay for a small trim area. I wouldn't get it for the price though.

    No, I would not recommend this to a friend
    • Brand response from Worx Product Expert
      Posted .

      Hello Meme! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing WORX tools! CVACCARINO

    • Brand response from Worx Expert
      Posted .

      Hello Meme!
      Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.

      Thank you for choosing WORX tools! worx

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best trimmer I have ever used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several Worx tools. Over the years I have primarily switched to the Worx brand for my yard tools because of their excellent quality and durability. The WG163 is a trimmer that Worx has sold for several years. They keep making it because is probably the best value you will find in a cordless trimmer. I have had mine for about 3 years and it has worked great for me. No matter how much I abuse it, it keeps on working. The only frustration is having to replace the trimmer line spools, but that will be true with any trimmer. I recommend buying the OEM trimmer line spools if you want them to last longer. I have tried some 3rd party spools that were cheaper, but the quality of the line was poor and they didn’t last very long or cut as well. I also recommend having a second battery on hand, since the battery that comes with it might not last long enough to finish trimming and edging a large yard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad trimmer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a plug-in trimmer from Black+Decker using for over 12 years. It will remain the main trimmer. This Worx trimmer is convenient with battery powered + light without rolling out the extension cord before the job. But it isn't powerful enough for my yard. I have to go back and forth a few times and battery drain is too quickly if I trim grass on the cement. I guess I will use it for quick clean up, but I will keep my plug-in trimmer for the main job as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Batter power and recharge is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts a long time, giving me plenty of time to trim my whole yard and I love how quickly it recharges.

    I would recommend this to a friend