Customer Ratings & Reviews
- Model:
- WG163.8
- SKU:
- 6570388
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the 20V 12" Cordless Straight Shaft Grass Trimmer & Edger, particularly its battery life, with users finding the battery to be very powerful. The product is also praised for its ease of use. Finally, users report satisfaction with its performance, noting that it works better than older models.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
none
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than by old one that stopped working and could not get a battery.
I would recommend this to a friend Runs out of battery & line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a corner lot with lots of edging; small battery runs out about halfway, small line holder out of line about 3/4 through edging, you then have to manually rewind line. Easy to use and light weight is the only positive.
No, I would not recommend this to a friendBrand response from Worx Product Expert
Posted .Hello Cosmos, Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
Brand response from Worx Expert
Posted .Hello Cosmos,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Angel weed wacker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little trimmer grass machine especially for the price
I would recommend this to a friendJust OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this and l must say it's not the easiest to use. It takes some manipulation to use the trimmer....
No, I would not recommend this to a friendBrand response from Worx Product Expert
Posted .Hello Kenny! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@!positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!
Brand response from Worx Expert
Posted .Hello Kenny!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at [email protected] and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems cheaply built. Wheel (for edging) keeps falling off.
No, I would not recommend this to a friendBrand response from Worx Product Expert
Posted .Hello Gary! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
Brand response from Worx Expert
Posted .Hello Gary!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Not as I expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power is weak. It's okay for a small trim area. I wouldn't get it for the price though.
No, I would not recommend this to a friendBrand response from Worx Product Expert
Posted .Hello Meme! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at [email protected] and we’ll be glad to assist you. Thank you for choosing WORX tools!
Brand response from Worx Expert
Posted .Hello Meme!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at [email protected] and we’ll be glad to assist you.
Thank you for choosing WORX tools!
- Pros mentioned:Performance
The best trimmer I have ever used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own several Worx tools. Over the years I have primarily switched to the Worx brand for my yard tools because of their excellent quality and durability. The WG163 is a trimmer that Worx has sold for several years. They keep making it because is probably the best value you will find in a cordless trimmer. I have had mine for about 3 years and it has worked great for me. No matter how much I abuse it, it keeps on working. The only frustration is having to replace the trimmer line spools, but that will be true with any trimmer. I recommend buying the OEM trimmer line spools if you want them to last longer. I have tried some 3rd party spools that were cheaper, but the quality of the line was poor and they didn’t last very long or cut as well. I also recommend having a second battery on hand, since the battery that comes with it might not last long enough to finish trimming and edging a large yard.
I would recommend this to a friend Not a bad trimmer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a plug-in trimmer from Black+Decker using for over 12 years. It will remain the main trimmer. This Worx trimmer is convenient with battery powered + light without rolling out the extension cord before the job. But it isn't powerful enough for my yard. I have to go back and forth a few times and battery drain is too quickly if I trim grass on the cement. I guess I will use it for quick clean up, but I will keep my plug-in trimmer for the main job as well.
I would recommend this to a friend- Pros mentioned:Battery life
Batter power and recharge is great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts a long time, giving me plenty of time to trim my whole yard and I love how quickly it recharges.
I would recommend this to a friend
