Customers are satisfied with the WG743 40V 17" Walk Behind Lawn Mower, particularly its ease of use and long-lasting battery. Many appreciate its low noise level and lightweight design, making it easy to maneuver. The mower's compact size is also a plus for those with limited storage space.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
Rated 1 out of 5 stars
Failed under normal use; warranty denied unfairly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I used it on barely damp grass—not soaked, not muddy, just typical winter conditions—and the mower essentially died. This is not abnormal use, especially in climates where grass is rarely fully dry during winter months.
When I contacted Worx for a replacement, they claimed this was “misuse” and refused to honor the warranty. That is unacceptable. If a lawn mower cannot handle slightly wet grass, it should be very clearly stated, because waiting for perfectly dry conditions in winter means the lawn quickly becomes overgrown and unmanageable.
A lawn mower should be built to handle real-world conditions, not ideal lab conditions. Denying warranty coverage for something this common makes the product unreliable and the warranty meaningless.
I would not recommend this mower to anyone who doesn’t live in a perfectly dry climate year-round. Poor durability and worse customer support.
No, I would not recommend this to a friend
Brand response from Worx Expert
Posted .
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
Brand response from Worx Product Expert
Posted .
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
Pros mentioned:
Ease of use
Rated 3 out of 5 stars
Mower
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice mower I love the way it is easy to use and get the job done
I would recommend this to a friend
Brand response from Worx Product Expert
Posted .
Hello Debra! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at [email protected] and we’ll be glad to assist you. Thank you for choosing Worx tools!
Brand response from Worx Expert
Posted .
Hello Debra! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at [email protected] and we’ll be glad to assist you. Thank you for choosing Worx tools!
Rated 5 out of 5 stars
Value A+
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This may not be the strongest, best mower availble, but for the money, the package included 2 batteries and dual charger. This is a great deal. I got $50 off during the best buy labor days sale and its been a great value thus far. I would recomment this compact mower over the others which tote a 14" blade. This unit has a 17" blade which cuts my cut time down by a few minutes on my small 1200sq.ft. yard.
I would recommend this to a friend
Rated 3 out of 5 stars
Not much power
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a 80v greenworks before thought the 40v wouldn't make a difference after reading the reviews, but it's a big difference weaker should of stuck with greenworks, cheaper isn't the way to go..
No, I would not recommend this to a friend
Brand response from Worx Product Expert
Posted .
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at [email protected] and we’ll be glad to assist you. Thank you for choosing Worx tools!
Brand response from Worx Expert
Posted .
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at [email protected] and we’ll be glad to assist you. Thank you for choosing Worx tools!
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Great electric choice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for my yard, full charge takes a bit but one charge got front & back done nicely
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Happy customer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Oh I love my new lawnmower, so easy for me to get my grass done!!
I would recommend this to a friend
Rated 5 out of 5 stars
Freedom of movement.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a breeze to work with it, I love the lack of fumes and cords, really nice.
I would recommend this to a friend
Rated 5 out of 5 stars
Good product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice lawn mower, the batteries last longer and low noise..
I would recommend this to a friend
Rated 3 out of 5 stars
Mower
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Batteries life cycle is short. Cuts off if grass is too thick.
No, I would not recommend this to a friend
Brand response from Worx Product Expert
Posted .
Hello Valued Customer! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
Brand response from Worx Expert
Posted .
Hello Valued Customer! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Rated 2 out of 5 stars
Good, but not enough.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Easy to put together and use, however not enough power to manage the whole yard in one go. Front yard is a breeze with this mower. Fails in the back yard, not enough charge for more than an 1/8 of the lot. Standard suburban backyard… no good.
Weed wicker works better for the backyard.
I would recommend this to a friend
Brand response from Worx Product Expert
Posted .
Hello Michelle, Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at [email protected] and we’ll be glad to assist you. Thank you for choosing Worx tools!
Brand response from Worx Expert
Posted .
Hello Michelle, Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at [email protected] and we’ll be glad to assist you. Thank you for choosing Worx tools!
Rated 1 out of 5 stars
Waste of Money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointing. Mower cannot cut grass low enough. After mowing lawn, looks like I didn’t do anything to lawn. A waste of money for me. Used only once but Best Buy refused to take return because more than 15 days since purchase.
No, I would not recommend this to a friend
Brand response from Worx Expert
Posted .
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Brand response from Worx Product Expert
Posted .
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Rated 5 out of 5 stars
Happy Customer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its working pretty well for my family so far,glad I bought it.
I would recommend this to a friend
Rated 1 out of 5 stars
Wouldn't start.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wouldn't start upon arrival, even after fully charging both batteries. Power was going through it, but it just wouldn't start.
No, I would not recommend this to a friend
Brand response from Worx Product Expert
Posted .
Hello Kenneth! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
Brand response from Worx Expert
Posted .
Hello Kenneth! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Pros mentioned:
Battery life, Noise level
Rated 5 out of 5 stars
Good value lightweight and quiet
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s great did a good job really quite im glad I purchased it came with 2 batteries very good deal Best Buy gave me 2 more total of 4