Customer Ratings & Reviews

The TV looks and sounds great! Colors really pop compared to my last TV and it's super bright. Sometimes, it's a little too bright, but if that doesn't bother you, you'll line this TV, too. It's lot a lot of AI features turned on by default that makes the picture look a bit weird, but the settings are super easy to navigate. Turning off the stuff that made it look wonky was quick to do. I've heard a lot about the difficulty of setting up the TV stand. We mounted ours, so we didn't deal with any of that, but it's something to keep in mind if you're planning on standing it up. There's even a separate manual to help with that. There are times where the darker scenes can look a bit blotchy. Like it's not a super black color. It's not too big a deal, but if you want your picture SUPER crispy, you'd probably want to with an OLED I instead. We got ours for a pretty good deal at under $800, so it was an easy decision for us. We mostly got this television for my son since we don't watch too much TV in the living room and our last one just wouldn't turn on anymore. It's very vibrant especially with colorful shows like Bluey and Peppa Pig! LOL The sound is also pretty nice! It's got a subwoofer in the back and speakers along the sides. It can get pretty loud without distorting the sound, but we keep it at a relatively low volume most of the time so that our neighbors aren't bothered by it. All in all, this is a great television that won't let you down! Highly recommended especially at its lower price compared to others of the same quality.

I have enjoyed watching this TV very much in the first month of having it. The picture quality is exceptional, and the refresh rate is very good. I am not a gamer so I can't comment on using it for gaming, but everything I have seen has been really good. I would definitely recommend having someone set it up for you, whether you plan to mount it on a wall or simply place it on top of a cabinet. It is 140 lbs. and takes more than one person to remove from the box, put the stand together and placed on a cabinet. I also bought a Hisense Soundbar (R652) to go with it and they pair up nicely. At some point I will probably have it mounted on my wall.

Dangerously close to OLED quality. I game on it primarily and watch sports as well. With a bit of tweaking, it looks far better than my LG CX OLED ever did. The colors pop and the blacks are very inky and deep. Are the blacks perfect? No. But so close, its almost unnoticeable side by side. Very happy with the purchase. Hisense really stepped up their game. I was nervous about going away from a big brand like LG and didnt wanna worry about burn-in anymore. Did my due diligence and got this beast. Couldn't be happier! Cant rate the sound either since i use a theater system.

We bought this tv specifically because of our living room receives so much natural sunlight and had difficulty seeing the picture. I had researched looking for a tv which would solve this problem, the Hisense U8 is everything and more than advertised. The picture is amazing and we could not be happier!

Beautiful tv. Colors and contrast are crisp. Very vibrant. Sports and Video games are awesome on the refresh rate. I would recommend this tv 10 out of 10 times.

I am happy with my TCL 55 TV. The picture quality and the sound are surprisingly very good.it’s bright enough for any room. the overall performance is more than I expected. Honestly for 500 dollars I don’t think you’ll find better TV. Definitely worth it

After my other Hisense went out after almost 5 years, I decided to get this U8 model and I’m glad I’m made that purchase. The picture is amazing, the sound is crisp and the processing speed is quick. Able to watch YouTube 4K HDR videos on it with no problem. Love the game mode!

This tv is the truth! You won't find a better performing tv at this price. Inky blacks even in darkness, bold beautiful color, pin sharp clarity, and HDR impact that hits hard. Both movies and gaming looks and play amazing. Very impressed even as an OLED owner. Smooth OS, great sound...what's not to like about this set!

Technology changes fast after watching reviews on the tube I'm pleased with the hisense tv. The picture is excellent, lots of fine tuning you can do, the remote control is another plus, easy to use. Also comes with it's own pedestal stand or mount it on the wall.

I bought this TV as a replacement for a plasma TV that was twenty years old. I think the picture is much more crisp, being a smart TV it has so many more options. I got a good deal as a black Friday deal and am very happy I bought it.

So glad we did our research and decided on this brand and this TV. Easy to setup and the picture is fantastic. This is the first time we have bought this brand and so far loving it.

I had an extremely frustrating experience with Best Buy over an open-box Hisense U8 55-inch TV that was listed as “Excellent Condition.” When I got it home, I discovered the screws required to mount the TV to its stand were missing, making the TV unusable unless wall-mounted. That is not “excellent condition,” period. I had to drive back to the store, waste more of my time, and deal with the issue in person. Instead of offering any kind of compensation—not even a courtesy $50 discount or store credit—I was told my only option was to buy another U8 brand new and pay the difference. No apology worth mentioning, no acknowledgment of the inconvenience, nothing. What made it worse was that I was handled entirely by a young assistant manager who refused to even consider compensation or attempt to contact the store manager. Zero effort to make things right. Apparently, Best Buy’s solution to selling incomplete “excellent condition” open-box items is to just upsell you into paying more. So to recap: • Open-box TV listed as excellent ❌ • Missing critical hardware ❌ • Extra trip back to the store ❌ • No discount, no credit, no apology ❌ • Forced to pay more for a new unit ❌ This is terrible customer service and a complete failure of quality control. If you’re considering buying open-box from Best Buy, be warned: check everything, because if something’s wrong, don’t expect them to stand behind it

This is a great tv and price. Haven't had any problems yet.

Truly a beautiful tv, and for the price is is well worth it. The stand is fantastic, and installing it was very easy. Quality is phenomenal, especially for gaming on my PS5 Pro!

Recommended by a family member. Excellent picture quality and sound. Smooth transaction at local Best Buy store.

This TV has exceeded my expectations for the price point.

This TV has an excellent screen: QLED with mini-LED backlighting, supports adaptive Dolby Vision, which adapts to the lighting in the room. It also supports 165 Hz refresh rates to use with gaming PCs. The TV is 2 inches thick without the base and has a subwoofer on the back. Sounds great mounted on the wall. The front has a very thin frame with a small lip on the bottom that's about half-inch. It also has a very thin controls bar in the bottom-center of the TV that holds the IR receiver, mics, mic switch and a single control button. What's innovative in this new model is that the back of the TV is completely flat. Other TVs would have a curved back to make it look thinner, but it can actually be a few inches deep. This rearranges all internal components to make its back flat, at just two inches thick (without the pedestal) and it uses the sides for additional side-firing speakers. This makes the internal speakers sound better. The pedestal base is a black metal with a plastic on the back, which I didn't use because it's mounted on the wall. The base is very spartan, and very solidly built. The remote control is long, plastic imitating gray metal, that looks good, it uses IR and Bluetooth for fast response and doesn't need to be pointed to the TV and has a mic for Google Voice. The TV uses two AAA batteries, and works with NiMH rechargeables (Generic AAA batteries are included). The TV also has a microphone array so one can say 'Hey Google' without using the remote. This can be disabled but the TV will have a bright orange light indicating so when the physical mic disable switch is on. If this bothers you, like it happened to me, enable the TV mic but disable every use of it in the TV settings. Google TV is much improved from the older TVs we have. This runs Android 14. I notice it's a lot more responsive than older models we use. When integrated with Google Home, the Google Home app can be used as a remote control, and the TV itself has links to control things around the house, show compatible cameras on-screen and so on. It also supports Amazon Alexa integrations and works with Apple Home and AirPlay 2. Both worked very well for me. We have both Apple and Android devices both Airplay and Google Cast work reliably. It also has the option of setting up as a more basic TV with a simplified Google TV interface, which I prefer as it shows less advertisements and doesn't show the watch history up front. I have to say, the image quality improved significantly compared to a TV from years past. Older Google TVs we used were a bit glitchy here and there. This TV has no issues, it's interface is the smoothest I've seen in a Google TV. Note that the TV itself has no controls, except for a single power button that can also change the input modes. This is a departure from older TVs that had at list a control pad and handful of buttons on its sides, but not this one, just a single button on the TV itself. The remote control however works very well. As for video connectors, there are HDMI, all 4K capable and one with eARC support. As a special feature, this TV also has an USB-C connector that supports DisplayPort. This is meant to be used in gaming setups, and can be used to connect to a computer, and supports variable refresh rates (FreeSync) up to 165 Hz, which I confirmed with a laptop. This TV is meant for games as well. The best thing on this TV is the screen, which to me is on par with other top brands. It's as good as it gets on LED TVs. This is a MiniLED that can get very bright, and has 5000 zones on the back, so very dark scenes or things like closing titles look great here with no blooming and no light leaks. As of now, this is within the most advanced LED TVs. HDR / Dolby Vision content looks fantastic here. Warranty is two years. Overall, fantastic TV. Impressed by details like the flat back, side-firing speakers, USB-C connector, very stable Google TV platform, and among the best LED class screens.

This review is for the Hisense – 55” Class U8 Series MiniLED QLED UHD 4k HDR Smart Google TV. I was able to unbox and hang this Tv by myself. The Tv without the stand only weighs 40 lb. I’ve never been too thrilled with previous “smart” TV’s. Most of the time the built in apps just are not as quick with responding to commands vs just adding your own apple tv or google tv unit. But with this Hisense TV with google built in I have been very happy and don’t feel the need to need a separate unit. It operates very smoothly and responds fast. So with the smart portion of the TV I am very happy. On to the picture, I was blown away by how realistic and vivid the quality of the picture was. It’s very bright and full of life. It has a very thin frame on the two sides and top, with the bottom being only half an inch. And the built-in speakers fill this bedroom with great sound. No need to add a sound bar here. Now if this was in my living room I would for sure still use my surround sound system. There is just no comparison there. But for a bedroom or den I think you will find it has more than enough sound. The remote is thin and long, with back lit buttons, and a built-in microphone. Very simple and easy to use. And comes with the batteries needed for it. As for the connectivity you will find three HDMI 4k@165Hz ports, Two USB-A ports, AV input, 3.5mm Headphone jack, antenna connection, digital audio out for soundbars and an ethernet port in back. And on the left side you will find a USB-C port that you can use to connect and charge different devices.

6 months in and already seeing degrading image on screen!

Was good while it lasted but a few weeks in it went bad with a thin black pixel line. Best Buy sent me another that arrived broken. Never buying Hisense again.