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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 33 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Cam Outdoor v2 Add-on Security Camera for its impressive camera quality and night vision capabilities. Users find it easy to use and are pleased with its battery life. Overall, the camera seems to deliver a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a little delay but quality video is amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera Not so good with motions detection. Missing about 1/2 of the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. No playback feature like the wired cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wyze Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Wyze cameras at my house and put them at my mother-in-law house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful camera that has easy setup and doesn’t take long to charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good thank you thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Camera worked for about 2 months, then suddenly stopped syncing to the base unit. Communications errors. Tried all troubleshooting methods, no success. Piece of junk. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from Wyze Labs
      Posted .

      Hello there! Have you reached out to our Wizards team (https://support.wyze.com/) so we could discuss your concerns? If not, could you please send us a message so we can better understand what your concerns are and try to help. WyzeLabs

  • Rated 1 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with a base station which its useless without it, can't operate the camera. It should of been sold with base station and camera together.

    No, I would not recommend this to a friend
    • Brand response from Wyze Labs
      Posted .

      Thank you for your review. If you're up for it, could you please tell us more about the trouble you experience with the product. We take these seriously and would love to improve your experience. You can also reach out to our Wizards team (https://support.wyze.com/) so we may further assist you with any issues you may be having. WyzeLabs

  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely buggy never gets motion right even after setting extremely specific zones and their support is useless. Get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Wyze Labs
      Posted .

      Hello and thank you for your feedback on the Wyze Cam Outdoor v2. We are sorry to know that you are having complications with the event recording of your camera and about your experience with our team. We suggest checking if your camera's firmware are updated to the latest firmware and your Wyze app version as well and then reconfigure the settings. Please do reach out to our Wizards team again at (https://support.wyze.com/) so we may further assist you. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day! WyzeLabs

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great security camera! Works great! The video quality is pretty good and the app is pretty easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Stay away. Constant connection issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras don't work. Picture and all that is fine when the system works, but mine never has. There are constant connectivity issues that will not resolve, despite device resets, connection resets, using wifi or plugging in direct, nothing. The issues will last weeks then suddenly resolve. Then they will break again. Wyze support is almost worse than useless, so there's no resolution to the issue. Go with another system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install great cameras wireless or wired options for internet i have to combine with router included

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outdoor camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera it’s ok the only thing is I need to pay to see likes video I can see only the capture

    No, I would not recommend this to a friend
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