Customer Ratings & Reviews
- Model:
- WYZEC3
- SKU:
- 6474737
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the camera's image quality, ease of use, and night vision capabilities. Many also appreciate the affordability and effective motion detection features. However, some users reported concerns about the camera's reliability and occasional connectivity issues. A few also mentioned the lack of a battery and the need for a subscription for certain features as drawbacks.
This summary was generated by AI based on customer reviews.
Wyze Cam
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THe wyze cam did not have easy installation, no live verbal support, and was difficult to try to manever the app. Returned the product.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Thank you for giving us a chance, we are sorry to hear your Wyze Cam v3 was giving you so much trouble. If you choose to try our products again in the future and experience any issues please reach out to our Wizards team (https://support.wyze.com/) so we may help diagnose the issue you are experiencing. Thank you for your feedback and have a great day!
Wyze Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My unit is defective. I put it into use too long after purchase to return. My camera will not retain link to my wifi (strong) wifi signal. Wry disappointed.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello there, we are very sorry to hear you are running into some trouble with your Wyze Cam v3. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says its rated for outdoor use. Then you gotta buy a separate power cord to do so. Then even after that it still would not work outside. Trash camera DO NOT BUY
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there, thank you for your feedback and we are sorry to hear that you are having complications with using your Wyze Cam v3. Please reach out to our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further diagnose the issue and assist you with this matter. Thank you and have a great day.
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good , it started having problems before a year of buying it...
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Thank you for your review. If you're up for it, could you please tell us more about why you gave our product 1 star? We take these seriously and would love to improve your experience. You can also reach out to our Wizards team (https://support.wyze.com/) so we may further assist you with any issues you may be having.
WYZE IS NOT GOOD.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.POOR CONNECTION TO INTERNET BECAUSE CAMERA SYSTEM DID NOT TAKE 5GHZ INTERNET. SWITCHED TO 2.4 GHZ AND STILL NO CONNECTION INSIDE HOME.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello, we are sorry to hear your camera has run into some connectivity trouble and would like to look into this further. We would recommend moving your camera temporarily closer to your router to see if this helps with the issue you are experiencing. We would recommend taking a look at this article for further information:
https://support.wyze.com/articles/360052899811
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Difficult to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install on your porch. Difficult to install on your porch.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there. We are sorry to hear you are having trouble installing your Wyze Cam v3 on your porch. We would recommend taking a look at this article for further information:
https://support.wyze.com/hc/en-us/articles/360051119311
If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Thank you.
Did not last long
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera worked fine at first then it stopped working altogether less than 5 months after owning it. I will not buy again.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there, thank you for your feedback and we are sorry to hear that you are having complications with your camera in the Wyze app. Please reach out to our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further diagnose the issue and assist you with this matter. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Okay
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially worked okay, but after just 4 months, the camera started to fail. Now it doesn’t work at all.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello, we are sorry to hear your camera has run into some connectivity trouble and would like to look into this further. We would recommend moving your camera temporarily closer to your router to see if this helps with the issue you are experiencing. We would recommend taking a look at this article for further information:
https://support.wyze.com/articles/360052899811
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
dont buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not record audio on recordings or when recording from playback- sent a replacement same issue
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello there, we are very sorry to hear about the audio trouble! We would recommend moving your camera temporarily closer to your router to see if this helps with the issue you are experiencing. We would recommend taking a look at this article for further information:
https://support.wyze.com/articles/360053907192
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Waist of money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible couldn’t get it to set and Best Buy could not help me get it set up either.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello, we are very sorry to hear your camera is running into some setup trouble and would like to help. Please ensure that you are using your 2.4GHz network when setting up the camera as our products do not currently communicate with 5GHz networks. We would recommend taking a look at these articles for further information:
https://support.wyze.com/articles/360052899771
https://support.wyze.com/articles/360054371291
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Worse choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the company we subscribed to a total waste of money.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
Wyze camera
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't send me ANY notifications. I got a eufy camera instead and it actually notifies me of all events. :)
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there, we are sorry to hear that you are having concerns with receiving notifications. Please check this link (https://support.wyze.com/hc/en-us/articles/360033251732) to check the notification settings in the app. You may also reach out to us at (https://wyzelabs.zendesk.com/hc/en-us) so we can further assist you with this matter. Thank you.
The cables were making to loud of a noise.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changed the cables and they were still so loud. Would not recommend
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello there, we are very sorry to hear you are running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
sub contractors do not follow Best Buy's guideline
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was early so I was not there to let them in.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there, thank you for your feedback. If you have any questions or concerns, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help.
Not 5G.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it because it’s a hardwire and 2.4 G. It was a big waste of time.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. If you choose to try our products again in the future and experience any issues please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help diagnose the issue you are experiencing. Thank you for your feedback and have a great day!
- Pros mentioned:Camera quality, Night vision, Price
Bags wyze camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, night vision is good. Picture is as good as my nest cameras. 200 bucks cheaper. How it will work when the free trial is up? Have to wait for that,,,
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Easy set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up and I get access to all the perks with this camera. I can see people clearly and like the fact it comes with a speaker, alarm, and snapshot. Before Wyze, My mom had Blink. It was great but every since we got a new motum, it stopped working and with Wyze, I don't have to wonder what is going on in my front porch and I can see my neighbor's dogs going over on our side to release themselves and I can just throw their crap back on their side. Only thing I wish it did was show my back porch too when there is commotion but I understand that living in an apartment, it won't do that. Very nice camera.
I would recommend this to a friend - Pros mentioned:Camera quality, Night vision
Must buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a difference between ver1 and ver2 of Wyze cam i have one of each and now i have ver3 Wyze cam. Better video and its camera view has wider view and way better night vision. Wyze makes a product called “window mount” for wyze cam ver3 in case no one knew about that can be purchased on Amazon. That fixes the problem of glare from wyze cam whem mounted on the window. Hopefully this helps anyone that wanted to use wyze cam indoors but to see outside.
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera with small annoyances
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is great. Setup is a breeze. Image quality if FANTASTIC. Wyze customer support is a joke though. DO NOT buy Cam Plus subscription until AFTER your free, included 2 week trial because Wyze does not stack them, and you're just wasting money. Also, buy as many annual subscriptions as you might need at once becasue Wyze also just bundles them together at renewal of the first date purchased ie buy 2 Cam Plus subscriptions on Jan 1 and 2 more on Feb 27, all 4 subscriptions will renew on Jan 1. So, you just waste money.
I would recommend this to a friend - Pros mentioned:Ease of use, Night vision
5 minute install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the easiest camera I've ever used. The set up took all of 5 minutes. I'm really pleased with the night vision quality as well. I'm currently using this as a baby cam. I have it installed about 6ft away from the crib and I'm able to easily see my baby's breathing movements at night.
I would recommend this to a friend