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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 88 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers praise the product for its decent camera quality, ease of use, and affordable price. They also appreciate the straightforward installation, compatibility with most garage doors, and the useful app. However, some customers have concerns about the visibility of the QR code.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-88 of 88 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Qr code
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Almost but not quite

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this product, but there are a couple of areas that hold it back from being a great garage door opener. The Wyze comes with a HD camera, garage door controller, required wires, various adhesive mounting stickers, a warning placard and QR code sticker. The good: The camera quality is excellent when viewed through my iPhone and iPad. It captures a clean wide angle of my garage. The challenges: For the Garage controller to work, the camera has to see the QR sticker which is adhered to the garage door. When I first set the camera up, I placed it on the bottom of the garage door opener using the magnet. From there everything worked fine with the Wyze units, however the remote door openers in my cars didn't work. After watching an installation video, it says that you should mount the camera near the garage door opener because it may interfere with the antenna for the opener and it's remote. I moved the camera higher on the garage door opener mounting bracket and then it just showed the door when it was open and not the garage at all. I moved it further back on the garage ceiling for better coverage of the garage. This improved the view of the garage but then the QE code sticker wasn't big enough for the camera to pick up and i kept getting a message to calibrate the camera. To trouble shoot, I moved the QR code sticker to the back of the garage door motor and it seemed to work better, but it was still intermittent when opening the door and I would occasionally get the message to calibrate the camera. The approach to this opener is good, but the limitation with the QR sticker are frustrating. I would recommend this to someone who has lower ceiling heights, as mine are 12' high.

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    OK Good. Setup process and hanging wires.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power pack in a small box. I got stunned when I see the box of it, such a small package and kept everything in it. I had a doubt that will this work or not. But believe me packaging is very nice, planned it so well, they used complete space. After seeing multiple wires and things I got confused can I really do this or not. But one thing is sure, with setup manual booklet instructions you can not do installation, everything is app driven. You need to install the app and follow the steps as per app directions, it is good and nice. When you are checking Wi-Fi strength make sure you check at the spot where you want to keep the device basically just on the garage controller box. Once setup is done, it works smooth. App is really good, I liked it. No issues. They give QR code sticker do not throw that way that is important for this. Camera clarity is good, you can store recordings if you want. You can opt their services by paying money or you can monitor and use on your own, they have both facilities which is good. App good, quality is good works fine. All positive points. One thing I did not like is wires and setup and connections, I do not want to see wires hangings and looks old of course it is on top you can do some adjustment, somehow I feel little uncomfortable with the setup process and wires. Overall definitely it is a decent product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Must have for home owners

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my home automation. I have lights, switches, plugs, TV, speakers, alarms, door locks connected together. All from different manufactures. I love the fact they all can work together. The Wyze cam/garage opener is a perfect fit to my home. Setup was very simple. Some of the other devices that I needed to connect were as easy. Instruction were clear and they had video to show you. I like the different small accessory that was provided. (clips, ties, screws, two sided tape). Connecting it to Google Home system was easy as well. My garage door opener didn’t have the “learn” function that works with the Wyze. I found the wires that connected to my garage door opener attached to the wall. I followed the instruction and took needle nose pilers and touch the two wires together. This “shorts” the garage door opener and opens/closes the door. Then connecting the Wyze to my garage door and works. Very simple Images on the camera are clear. The wide screen view is important in the garage. However, the top of my garage doors has windows. So there is glare are certain times of the day which isn’t too bad. Overall I recommend the Wyze to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Better than your standard keypad opener!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Historically we have relied on a couple of garage door openers that we keep in our car and also a keypad that is nailed to the wall outside where you have to input a code. Lately we have been having issues with the keypad code not being recognized by the garage door opener and we were getting pretty frustrated not having the ability to open and close the garage door consistently. Thankfully we purchased the Wyze Indoor/Outdoor Wireless 1080p HD Smart Garage door opener and our troubles are gone. It was very easy to set up with easy to follow installation instructions. I thought it would be complicated setting up to the existing garage door opener but it only took me around 10 minutes. The iphone app works well and very easy to use. The HD camera comes in very clear and it is nice to be able to see when our garage door opens and who is opening it. We often use it when we are out of town and want someone to come to our house to clean or let the dogs out. I would highly recommend to our friends!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and helpful camera set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with great coverage. App is simple and effective.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Eh

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I thought this was going to be pretty cool and be my new favorite smart product for the time being, but it's a pain to get set up right. You have to tap into your garage door opener wiring, it has to be at the right level, and fairly centered. Not only that, you have to put a big obtrusive sticker on the inside of the garage door that is a big square barcode that the camera has to have in it's sight to determine the status of the garage door. The sticker is an eyesore, and if your like me, you have shelves and cabinets, that make it not such a fun task to set up like most smart products these days. Granted once set up it does work as advertised, but what they left out on the packaging in my opinion ruins the experience and I ultimately decided I did not want to leave it installed and won't be using it going forward. A smart garage door opener and a security or smart camera will be the path I will go if I decide I want to monitor the garage door status in the future. Sadly I wouldn't recommend which is dissapointing because I was really excited to get this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Canera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome technology. Highly recommended for those who have ever left a garage door open.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wyze camera indoors/outdoors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first week I had it, it went out three times over a eight hour period and i was alway at wrk.. That's when I need it the most The worst camera I ever purchased I will not recommend this camera to anyone and they did not give me the 15-day free trial I had to pay for it but if I didn't want to keep it I could cancel it before my trial period end

    No, I would not recommend this to a friend
    • Brand response from Wyze Labs
      Posted .

      Hello there, we are very sorry to hear your Wyze Garage Door Controller is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day! WyzeLabs

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