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Customer Ratings & Reviews

Your price for this item is $123.99
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The comparable value price is $129.98

Customer reviews

Rating 4.5 out of 5 stars with 70 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the easy installation and ease of use of the Lock Smart Lock, frequently praising the user-friendly app and the convenient keypad option. Positive feedback also highlights the long battery life and sleek design. However, some users experienced inconsistencies with the auto-unlock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 70 reviews
  • Rated 5 out of 5 stars

    Never Wonder if Door was Locked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. The mechanical design, function and appearance are all good. Once door is shut there is no delay activating the deadbolt. Only drawback is with wifi. If wifi cuts out unexpectedly, you will need to remember to have your key for backup. No regrets with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A great smart-door lock at a reasonable price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This integrated with our existing WYZE system flawlessly. The installation was simple enough that it made me think I had skipped a few steps. The feature of unlocking automatically when your phone approaches the door is amazing. This is a great addition at a reasonable price. I would definitely recommend this for any entry door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart lock device was extremely easy to install onto existing lock. I did not have to drill any new holes or realign, which was a fear I had looking at other devices. From the outside it appears as a regular deadbolt, as the device only alters the inside of the existing lock you already have. Being able to unlock from my phone from anywhere is also nice and I love being able to see if the door is lock/unlocked from anywhere too. Priced right and works well. Especially if you are using other wise products!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation steps are easy and everything worked as advertised. My only hiccup was integrating the device with my Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door lock was super easy to install little complicated too calibrate but once was done it is awesome even sets the alarm off when you leave the door open by accident

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 4 out of 5 stars

    Sturdy with Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid little unit. Easy install, didn’t take long, app set up was great. Wish it worked natively with HomeKit and didn’t require Homebridge. Overall been happy with the features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A better choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces competitors smark lock that drained batteries within one week. So far this lock is what I should have bought in the first place. Easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get one to make your life easier.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can open or close my house from everywhere. It is easy to install I did it in 10 minutes and done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lockdoor

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In securities door is one of the best easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works excellent. It works perfect. You could lock and unlock from your phone!

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 4 out of 5 stars

    It’s wise to buy Wyze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I started buying Wyze products a few years ago and now I depend on them for everything. My whole house is Wyze wired.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Love it, love it love it. I keep losing my house key. This bad boy took care of my key problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and work great. Good price. Very satisfied so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Requires a lil patience with set up

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few other Wyze products (switch, plug & scale). This lock was my 1st. After some difficulty during set up. It works great. Autolock is great & even when the door fails to be closed all the way, the app sends you an alert. Auto unlock works most of the time. I found that if adjust your home perimeter to where your location is at the edge it works the best. Tech support is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    conveinient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Fit right over the old deadbolt so no need to remove anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and set up. Works well with application

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more key

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knew, what a great item, don’t ever need a key to get into my house, just my I phone, opens and locked the door. Great. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Day one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardest part was removing old knob, was stuck. Instruction was simply, show me were a nice touch. Thou not needed. Will update if it fails.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Wifi Lock for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Not too difficult to install and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Looks normal from the outside, can easily control with the app.

    I would recommend this to a friend