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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the Smart Plug Indoor (2-pack) for its ease of use and compatibility with various smart home systems, finding setup simple and integration with apps like Alexa seamless. The affordable price is also frequently praised. However, some users have experienced connectivity issues, reporting occasional disconnections and difficulties reconnecting after power outages.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-65 of 65 reviews
  • Rated 5 out of 5 stars

    Great with voice assistsant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Telling your smart speaker to then off your christmas tree is a game changer. Get them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Power when its convenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart plugs work great in coordination with our Wyze app. Easy to set up and change.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Wyze plugs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these plugs throughout my house and 2 of them are constantly going offline and need to be reset from scratch. Very annoying. Overall it is worth the money but not too reliable if you are on vacation or using it in a second home because you have to be in that house to reprogram it!

    No, I would not recommend this to a friend
    • Brand response from Wyze Labs
      Posted .

      Hello, we are very sorry to hear about the connectivity trouble your Wyze Plug is experiencing and would like to help. Please ensure the plug is obtaining power properly from the outlet it is plugged into. For further troubleshooting information, please take a look at this article:

      https://support.wyze.com/articles/360033985252

      If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day! WyzeLabs

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unreliable Connection With Some WYZE Plugs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a few of these in our home. Of late they have been continually dropping connection which is very bothersome since they need to be reliable when we're away from home. Tries everything from removing and re-inserting; booting the router; and deleting the plug from the app and re-installing. A known problem that is not getting addressed. I hear it is a firmware issue; but no solution after well over a year. I would not buy these again.

    No, I would not recommend this to a friend
    • Brand response from Wyze Labs
      Posted .

      Thank you for giving us a chance, we are sorry to hear Wyze Plug was giving you so much trouble. If you choose to try our products again in the future and experience any issues please reach out to our Wizards team (https://support.wyze.com/) so we may help diagnose the issue you are experiencing. Thank you for your feedback and have a great day! WyzeLabs

  • Rated 1 out of 5 stars

    Unsuitable. They will steal and sell your contac.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking Plug, but the software to make them work is unsuitable. Therefore, I cannot and will not use them.

    No, I would not recommend this to a friend
    • Brand response from Wyze Labs
      Posted .

      Hello, we are very sorry to hear about the connectivity trouble your Wyze Plug is experiencing and would like to help. Please ensure the plug is obtaining power properly from the outlet it is plugged into. For further troubleshooting information, please take a look at this article:

      https://support.wyze.com/articles/360033985252

      If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day! WyzeLabs

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