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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 156 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the Xbox One X 1TB Gears 5 Console Bundle very favorably, consistently praising its superior graphics, 4K capabilities, and excellent picture quality. Many appreciate the console's performance and ample storage, finding it a worthwhile purchase, especially at a discounted price. Positive feedback also highlights the quiet operation of the system. The overall experience is described as enjoyable and relaxing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-156 of 156 reviews
  • Rated 4 out of 5 stars

    Bought as a Xmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it! Really good to give to someone who likes to play x box!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! My son loves it! Likes the games that came on it as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kin of if-y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied but I'm not I thought I was buying the system with the games included come to find out but I have to pay for a game pass Xbox live and then I can play the games that I thought I paid for which were all of the gears of war in the bundle pack so, I'm not very satisfied but it's okay I guess

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're mostly satisfied with your new Xbox One X bundle, but sorry to hear there's some disappointment with the included games. An active Xbox Live Gold account is required to play the included Gears of War games online, however it is not required to play offline. In addition, the bundle includes a one-month trial membership to Xbox Live Gold in case you would like to try the service out before subscribing.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First update may take long at first. I very much like the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does it's job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful gaming system. Would get again if current one breaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m new to the gaming scene so this is my first of many buys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turned to be the best Christmas gift for my son

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still Slow

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft just can’t figure out this console! Not enough storage, super slow on downloads, installs, opening games, and reloading games. 3 stars cause 4K is native and games using 4K look incredible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Where I foud the code???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem is a xbox game pass thats comes in the box and saids That in the purchase tikets theres a code for $44.99 us dollars. I am still loking for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's a problem in locating the digital code for your trial membership to Xbox Game Pass. It is printed on a paper insert that is included in an envelope containing other instructions and collateral for this console. We hope you have a lot of fun with your new Xbox One X!

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    New but already Old

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the console and its already outdated. The box overheats and shuts down constantly. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good game system

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it three stars because I’m not in to gaming. But my son loves this thing...a little too much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. Game library lacking. 4k player not the best. But does what's advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suppose to get a game with this bundle and I still haven’t received it

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with your new Xbox One X bundle. A digital code good for a full-game download of Gears 5 is printed on a card that's included inside the packaging. If you haven't located it yet, we recommend rechecking the box to make sure you didn't miss it.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Loves xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my son loves and still works as new will only purchase Xbox

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disk error

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome until it stopping reading disks after one 1 year. Wont read the cleaning disks to clean the lense either...

    No, I would not recommend this to a friend
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