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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 36777 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the Xbox Series X 1TB Console for its impressive graphics, fast performance, and quick load times, highlighting the ease of use and the benefits of features like Quick Resume and Game Pass. While some mention the console's size, most users report positive experiences with minimal issues regarding heat or lag. The backwards compatibility is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 36,777 reviews
  • Rated 5 out of 5 stars

    Excellent console, fast and quiet

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Xbox Series X and the experience has been excellent. The console is very fast when starting games and switching between applications. The graphics look amazing and the performance is very smooth, especially in optimized games. I was also surprised at how quiet it is even during long sessions. Integration with Game Pass is a big plus because I can try many games without having to buy them one by one. The storage is good and the option to expand it makes it even better. Overall, I am very satisfied with the purchase. Totally worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest console since the Xbox 360!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you loved the Xbox 360 (minus the red ring of death lol), you’ll LOVE this console! It feels like the true return of Xbox to the greatness of gaming that it once was. I own the Series X and PS5. While I love both, there is no denying that I get way more value and use out of the Xbox. The SSD in the Xbox is in practice almost as fast as the PS5’s (barely any noticeable difference, and definitely none in the games). PS5’s SSD is much faster on paper, but I just haven’t seen the significant benefits of it over the Xbox yet. Maybe we will one day, but I figured we would have seen at least some significant advantage in that deparment for the PS5 by now, but we simply have not. Xbox Series X beats the PS5 in power everywhere else though. The only places where PS5 beats the Xbox Series X in hardware specifications is the SSD and the Wifi 6 card (although my PS5 is always lagging, so I don’t see any advantage here for the PS5 at all. My Xbox hardly ever lags connected to the Wifi). I’ve found the Xbox Series X to have way less frame stutter than the PS5 as well. Additionally, games are starting to look and perform better on Xbox Series X compared to PS5 as well, although it took about a year (at least it’s finally happening, though, and that should be the trend going forward!). The Xbox also has better features than PS5 (the UI is better functionally, quick resume is amazing, and playing with friends is a lot easier on Xbox). The DualSense controller for the PS5 is nice, but the new haptic feedback and adaptive trigger features slowly faded away for me over time. They are nice features though, and I do hope that Xbox implements them in future iterations of their controllers. I don’t find it to personally be a dealbreaker. The PS5 DualSense has better controller features, but the Xbox controller is much more comfortable to use for a long or short period of time. All in all, the Xbox Series X just cannot be beat for features, friends, online connectivity, GamePass (incredible value, entirely optional and not necessary to have in order to love the Xbox), console design, controller comfort, and all around fun factor. If you can only get one of the consoles (Xbox Series X|S or PS5), as an owner of both, I highly recommend the Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son as a Xmas gift. Worth every penny I spent. Is easy to set up and fast to load games. 2 thjngs I would recommend. Buy another controller because it only comes with 1. Also after setting it up, I purchased the Ultimate Game Pass. You have access to hundreds of games and has other uses also. For us, it allows us to play in seperate rooms with the cloud gaming. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value in Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console i ever owned. plays blu rays, 4ks, dvds, CDs, xboxOne and SeriesX games. supports up to 120fps and 4k. i upgraded from a xboxOneS to this and my rank in RocketLeague went from stinky Plat to Diamond2. Gamepass is a must. its like Netflix. 10 or $15/mo to get access to a library of 500 games. new games are added every month. most xbox exclusive games are on the subscription. the brand new ones are put on there the first day theyre released. great system. you could also download emulators to play old nintendo and PlayStation games on it. theres a YouTube about that. old xboxOne controllers work on it. yeah, great system. such great value. best console i ever owned. best value in gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Gaming Powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X has completely transformed my gaming experience. From the moment I unboxed it, I was blown away by its sleek, modern design and whisper-quiet performance. Microsoft has truly raised the bar with this console! What sets the Series X apart is its unmatched power and speed. Games load in the blink of an eye thanks to the ultra-fast SSD, and the graphics are absolutely jaw-dropping. Titles like Halo Infinite and Forza Horizon 5 run buttery smooth in 4K, with vibrant colors and lifelike detail that fully immerse you in the action. I also love the Quick Resume feature—it’s a game-changer for multitaskers like me. Switching between games is seamless, and it feels like the Series X is always one step ahead. The backward compatibility is a huge bonus, letting me revisit classic games in improved quality without missing a beat. The controller is another highlight. It’s comfortable, responsive, and has just the right weight. The tactile feel of the textured grip and triggers makes long gaming sessions even more enjoyable. The Xbox ecosystem is better than ever with Game Pass. The value is unparalleled, offering a massive library of games right at your fingertips. It feels like there’s something new to explore every day. If you’re on the fence about upgrading to the Series X, don’t wait—it’s a console built for the future of gaming, and it’s worth every penny. Whether you’re a hardcore gamer or a casual player, this system delivers an experience that’s nothing short of spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jumped the Playstation Ship

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with what the Series X has to offer. I'd gone with Playstation for the last several generations and felt very underwhelmed by the PS5 design and what it has to offer. The backwards compatiblity support is amazing and I am catching up on the 360/XB1 exclusives I missed in the best possible way on a 4K TV. While it's a big console, the shape and design are easy to work with. It also runs cool and quiet. I was a little worried about using batteries in the controllers, but having a batch of rechargeable AAs around is very easy to work with. Unlike with the Playstation controllers, I don't need an extra one for battery emergencies. The rechargeable batteries last for days between charges. It's also cool that XB1 controllers work on the Series X. I would actually recommend this to PS4 owners who aren't overwhelmingly thrilled about the PS5. It has a lot more to offer right now in the way of exclusives you probably didn't play yet and it is much, much easier to get one (Fall 2021). Included pictures of it against my PS4 Pro to help get an idea of its dimensions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second one worked perfectly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I got the box was slightly scuffed up, I joked with my spouse saying watch it not work since we waited for so long for it to get back in stock. Well, I got home and it just kept popping up error during set up. So we immediately went back they switched it out. The employees apologized a bunch then got the other one to us quick with little time on conforming the switch and the reasoning. Second one has been working great since we got it! Purchased in-store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it @ bestbuy w/my Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my Xbox got it at a deal for having the bestbuy membership so only paid 599. Witch was great I am Sure bestbuy will do a discount again as they always keep it real so keep on looking for those deals and grab what you love like I did thank you bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Xbox Series X from Best Buy, and it has exceeded every expectation I had for a next-gen gaming console. This machine is a powerhouse, delivering stunning 4K graphics and buttery-smooth gameplay with its lightning-fast loading times thanks to the SSD. The design is sleek and modern, fitting perfectly into my entertainment setup without taking up much space. What truly sets it apart is the performance—whether I’m exploring vast open worlds in Starfield or battling online in Halo Infinite, the visuals and responsiveness are top-notch. The Xbox Game Pass is the cherry on top, offering an incredible library of games at an unbeatable value. It feels like I’m discovering a new favorite every week! Plus, backward compatibility allows me to enjoy classic titles without any extra hassle. Setup was a breeze, and the console runs whisper-quiet, even during intense gaming sessions. Best Buy’s fast shipping and secure packaging ensured my console arrived in pristine condition. If you’re on the fence, don’t hesitate—this console is worth every penny. Whether you’re a casual gamer or a hardcore enthusiast, the Xbox Series X will elevate your gaming experience to new heights!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Series X console, I bought it after my Series S stopped working after 3 years and I don’t regret it a bit, absolutely amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoroughly Impressive piece of equipment

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Xbox Series X as a replacement to my aging Xbox one. Overall I have been not just happy but impressed with the responsiveness and loading power of the new console. Games take seconds to load into as opposed to minutes on the old console. Adding to that the fans are virtually silent. The interface itself is nearly identical to the xbox one yet everything feels sharper and more refined. A nice aspect of the series X is its backwards compatibility. Though this console is cutting edge I still maintain the ability to play with friends on older consoles, this includes my girlfriend who I gave my Xbox one to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting much when I picked up a used Xbox—but wow, was I wrong. From the moment I plugged it in, it felt like I’d stepped into another world. The console booted up smoothly, barely a whisper from the fan, and before I knew it, I was deep into Xbox game pass, flicking through games like I was unstoppable. Despite being pre-owned, this Xbox has clearly aged better than me. The controller? Still snappy. The graphics? Still sharp. And the hard drive came with a few leftover games that were basically a bonus treasure chest. Gaming sessions have become the best part of my day. It's fast, reliable, and surprisingly clean (I have seen some markings to show it was used). But this console? No regrets. Just pure, pixel-perfect fun. So yeah—It might not be new, but the memories I’ll make with it? Those will be legendary. All thanks to Best Buy!⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X:Stunning & Game Changing Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Xbox Series X for several months now, and it has truly transformed my gaming experience. As someone who enjoys a variety of games, from action-packed adventures to expansive open-world titles, this console has exceeded my expectations in every way. Performance and Graphics: The first thing that struck me about the Xbox Series X is its incredible performance. Games like Grand Theft Auto V and Red Dead Redemption II run flawlessly, with breathtaking graphics and smooth frame rates. The console's ability to deliver stunning 4K visuals with ray tracing and 120 fps makes every gaming session feel immersive and lifelike. The load times are impressively quick, thanks to the high-speed SSD, which means I spend less time waiting and more time playing. Game Selection and Features: One of my favorite aspects of the Xbox Series X is the extensive game library. I’ve been able to dive into Assassin's Creed Valhalla and explore its vast, beautiful world with ease. The backward compatibility feature is a huge plus, allowing me to revisit some of my old favorites from previous Xbox generations with enhanced performance. The Xbox Game Pass has been a game-changer for me. It offers an incredible selection of games, including new releases, which I can access without having to purchase each one individually. This has allowed me to try out games I might not have otherwise considered, broadening my gaming horizons. Design and Usability The design of the Xbox Series X is sleek and modern, fitting seamlessly into my entertainment setup. It operates quietly, even during long gaming sessions, which is a significant improvement over previous consoles I've owned. The controller is comfortable to hold and responsive, enhancing the overall gaming experience. Overall Experience Overall, the Xbox Series X has been a fantastic addition to my gaming setup. Its powerful performance, extensive game library, and user-friendly features make it a standout console. Whether you're a casual gamer or a dedicated enthusiast, I highly recommend the Xbox Series X for its ability to deliver an unparalleled gaming experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price was hefty but definitely worth it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been an Xbox fan since battlefield was only for it. The new Xbox one series x definitely has better graphics than the previous Xbox one. I usually play around 3hrs a day before bed and I haven’t had any glitches with it and you can’t hear the fan to cool the system so that’s always great since I play at night when everyone’s asleep. Knocking it a star for the price point. Other than that I love the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Purchase; Xbox Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys absolutely love this Xbox Series X. I bought a opened box console. I just needed to buy a power cable for it which was cheap like 10 bucks. The xbox as fair priced and i have heard no complaints. I also play it and have been enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most impressive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a while since Ive been wanting to get the xbox upgrade and I am not disappointed and Im now able to play the Xbox X games like Jedi Survivor and its been a blast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy confidently with Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Xbox Series X from Best Buy and so far it’s been a win. The setup was like butter! What really stood out to me was the Best Buy employees: the sales staff didn’t just ring me up, they actually walked me through storage options, explained the warranty terms clearly, and patiently answered all my “first console” questions. Felt way more confident buying, thanks to that human touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time for upgrade

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online for in store pickup. The order was very fast, and picking it up went smooth as butter. The ganeplay is smooth and the graphics are seemless. Setup was a breeze and only took about 5 minutes to transfer my account from my old xbox to this one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Upgraded for Oblivion Remastered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded to the next gen and love it! Mostly upgraded to be able to play Oblivion Remastered and it looks beautiful and performs excellently on this console. Can't wait to try out some more titles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was totally an impulsive purchase on my end. While searching for games for my limited edition Xbox One X on Best Buy, a search suggestion showed the Series X with the Add to cart button, naturally I checked the product and I see the magical phrase “In stock at xyz Location”. I already have the PS5 on a waitlist, but didn’t mind buying the Series X, because of the recent game studio purchases Microsoft had recently gone through and the Forza franchise. I was lucky to get mine this morning, as I had to drive a long distance to get it at a different Best Buy location. However, I’ve been eyeing on getting one of these two consoles since Day 1, but apparently waiting did help pay off to obtain one. Now comparing this to my One X, its definitely smoother and faster. The packaging was smaller compared to the old Box, and still consumes AA batteries. Controller is literally identical to the One X. I can still play my entire digital and physical library which also consists of Xbox 360 games. However, it is taller than my Nintendo Wii and seems a little out of place compared to my Playstation 2, Xbox One X, Nintendo Wii and Nintendo Switch.

    I would recommend this to a friend
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