Customer Ratings & Reviews

Yale is a well known brand, so I was excited to install it and add another smart device to my home. The feeling dissipated once I finished installing it. Out of the box you get a lot of parts. (If you have ever installed a new deadbolt lock, then this will be very easy). You get all you need to install a deadbolt lock, the exterior keypad, and the interior battery access/manual locking housing. Just about everything in this review will be a con. Keep in mind that I have two other smart locks in my house, so I'm no stranger to installing and using smart locks. Both are from other companies. So, finished installing the new deadbolt, attached the rear keypad through the deadbolt and attached it to the corresponding interior housing. I manually turned the latch, and great, it works. I installed the little doorsense sensor that you attach next to the lock, done. I download the app, and this is where the fun begins. I go through the motions of the doorsense, and it's done. I press on the lock button on the app, and it tries to lock, and then unlocks. I tried locking it manually and then pressing unlock... same thing. In my frustration thinking that I'm losing it, I go and remove one of the other smart locks that I have, and no issue. So the app doesn't seem to respond to well. I thought, maybe the deadbolt is getting jammed, so I get my power tools and open it up a bit. There's not jamming when I manually turn it, so that's not the issue. I figure okay, this thing has a keypad, when all else fails, I can just put in my code, and I can get in that way. NOWHERE on the app does it guide you through the process of setting this up. I ended up searching for it online, and tried it, and that didn't work. I tried repeatedly without avail. Ultimately I have a shiny fancy looking smart lock that doesn't function as a smart lock... I rarely give 1 stars, but in this case, the Yale lock earned it. I would not recommend this one. I would use a good ole key deadbolt over this smart lock.

I like the sleek look and it was really easy to assemble and set up

Excellent product easy to install. would recommend 100% to my friends and family

Works well but re-establishing bluetooth connectivity is slow. I ran into some glitches setting up the app with my iPhone that was a little frustrating. The app would spin and do nothing. After closing the app and restarting a few times, the lock finally connected. Once connected, everything else was easy. However, if you've got home automation set-up, I highly recommend getting the wifi enabled version. Yale sells an upgrade to this lock for wifi, but it's just as easy to get it with wifi out of the box despite the sticker shock since these aren't exactly inexpensive.

This is the best Yale lock I have purchased and I have had a few. Very sleek and I love the actual buttons vs the touch based ones.

Yale produces an excellent product. It was easy to install, set up, and use.

Very nice simple easy to use and easy setup Very affordable best buy made with the total tech

great item i did recommend to my neighborhood they loved

We liked this lock so much we bought it again for our new house. We use rechargeable batteries and keep spare set to switch out when they get low. On average we change them about once a month if needed or not. You can use a 9volt also if the batteries die and you are locked out. Keypad lights up good at night. Our door would sometimes stick and we still never had issues with this lock.

I have the previous gen Assure Lock and this one is a sleek upgrade. The profile is smaller and I like that I no longer really need the WiFi module, and can do everything I did before with just Bluetooth. I'm waiting to see what the battery life ends up to be, but other than that concern, this is a worthy upgrade to my previous Yale smart lock.

Use to have a different brand. however after using yale i felt much happier about this product. The music tone was way better than the one i had. The keypad i also very intuitive and visible esp at night. The only thing is i didnt know it need the smart lock it comes seperately. Would hope the packaging has prob show that first? but is okay, at least i know what to do now..

Added this lock between our garage and house. I like the added security and I like to be able to monitor who comes and goes from our house.

I've been using this for quite some time now. It has occasional hiccups but are easily resolved by opening the app. Somewhat good customization settings.

Connectivity excellent, fully integrating with HomeKit, easy setup. Installation was a breeze! The only problem that sometimes (albeit very rarely) auto-lock function does not work and log is not showing even attempts to auto-lock

Easy installation and works well. Auto unlocks with bluetooth

Install was very straight forward and setting it up with Homekit took a few minutes. I've made local codes for the Family and even set up a few scenes. Few days in and I have zero complaints. For $129.99 it's a solid deal, I also snagged an open-box wifi module on Amazon Warehouse for $45. OTD for less than $200, pretty happy.

I was disappointed in their service. I bought this because my other yale lock went bad after 3 years. Easy install, decent pricing but average.

Easy to set up and use. App is very user friendly. Works great!

Great Black Friday Deal! So much easier than my legacy key lock. Why didn’t I buy this sooner.

Great product. Easy to install and eat to use. The passcode feature works perfectly but you will need to buy an additional piece to have wifi capability. If you’re wanting to modify the code or use other features via wifi then you’ll need to pay an additional $80. If you’re good with doing it all through Bluetooth then you’ll be fine as is.