Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the convenient Bluetooth and keypad options, along with the sleek design. However, some users reported concerns about battery life and occasional reliability issues. A few customers also noted inconsistencies with the auto-unlock feature and suggested improvements to the instructions.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 312 reviews
Rated 5 out of 5 stars
Nice and simple
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been on one too many emotional roller coasters with smart locks. This one is the right amount of smarts while not over promising and under delivering. This lock won’t change my life but it also won’t make me hate my life.
I would recommend this to a friend
Rated 3 out of 5 stars
meh
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
worked until it didn't even with new batteries it was not working.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Yale
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
perfect fit for the front door and security code was easy to set up
I would recommend this to a friend
Rated 5 out of 5 stars
Locks
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are amazing, I love them last longer than the one with wifi.
I would recommend this to a friend
Rated 3 out of 5 stars
Some customer service was lacking
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The lock itself was perfect for my needs. Unfortunately I do not have a smart phone (you really need the app). When I contacted customer service they gave basic instructions and there was no way to reset to lock (I tried their instructions several times - they told me to send a video???)
I would recommend this to a friend
Rated 5 out of 5 stars
Great lock
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lock works great the only thing I would add to
The features is the fact that if it doesn't lock to give notifications about it other than that works great
I would recommend this to a friend
Rated 4 out of 5 stars
Better Get One With the Smart Module
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not come with a smart module, which can make set ups, especially for Airbnb's a bit difficult.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second Yale purchase. I had the Assure SL before this. Both work really well. The only thing about the new one is that its not yet compatible with ZWave. Hopefully that support comes soon.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installation was rather easy. You may need to deepen the hole in the door casing for the deadbolt to fit. Sometimes I get an error that the door is jammed or that it’s not locked because the bolt doesn’t fully engage.
On the plus side when it does work well I can use my Apple Watch to unlock the door
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install, easy to configure and setup. Looks good but not very functional. There is no lever on the outside and it's not easy to close the door by holding or pulling the touch pad. I finally returned this.