Customers are impressed with the Assure Lock 2's ease of use and simple installation. Many appreciate the sleek design, added security, and user-friendly app. However, some customers have expressed concerns about the battery life and the auto unlock feature.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 313 reviews
Rated 4 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to assemble
Great lock
I love that it it compatible with apple home
This reviewer received promo considerations or sweepstakes entry for writing a review.
The lock itself was perfect for my needs. Unfortunately I do not have a smart phone (you really need the app). When I contacted customer service they gave basic instructions and there was no way to reset to lock (I tried their instructions several times - they told me to send a video???)
I would recommend this to a friend
Rated 5 out of 5 stars
Great lock
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lock works great the only thing I would add to
The features is the fact that if it doesn't lock to give notifications about it other than that works great
I would recommend this to a friend
Rated 5 out of 5 stars
Yale
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
perfect fit for the front door and security code was easy to set up
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
It locks and keeps the door shut
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installation was rather easy. You may need to deepen the hole in the door casing for the deadbolt to fit. Sometimes I get an error that the door is jammed or that it’s not locked because the bolt doesn’t fully engage.
On the plus side when it does work well I can use my Apple Watch to unlock the door
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second Yale purchase. I had the Assure SL before this. Both work really well. The only thing about the new one is that its not yet compatible with ZWave. Hopefully that support comes soon.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are amazing, I love them last longer than the one with wifi.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 2 out of 5 stars
Looks good but not functional
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install, easy to configure and setup. Looks good but not very functional. There is no lever on the outside and it's not easy to close the door by holding or pulling the touch pad. I finally returned this.