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Customer Ratings & Reviews

Your price for this item is $152.99
The comparable value price is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 312 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the convenient Bluetooth and keypad options, along with the sleek design. However, some users reported concerns about battery life and occasional reliability issues. A few customers also noted inconsistencies with the auto-unlock feature and suggested improvements to the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 312 reviews
  • Rated 5 out of 5 stars

    Nice and simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been on one too many emotional roller coasters with smart locks. This one is the right amount of smarts while not over promising and under delivering. This lock won’t change my life but it also won’t make me hate my life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked until it didn't even with new batteries it was not working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yale

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit for the front door and security code was easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Locks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing, I love them last longer than the one with wifi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some customer service was lacking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock itself was perfect for my needs. Unfortunately I do not have a smart phone (you really need the app). When I contacted customer service they gave basic instructions and there was no way to reset to lock (I tried their instructions several times - they told me to send a video???)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock works great the only thing I would add to The features is the fact that if it doesn't lock to give notifications about it other than that works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Get One With the Smart Module

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with a smart module, which can make set ups, especially for Airbnb's a bit difficult.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I always like Yale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Yale purchase. I had the Assure SL before this. Both work really well. The only thing about the new one is that its not yet compatible with ZWave. Hopefully that support comes soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It locks and keeps the door shut

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was rather easy. You may need to deepen the hole in the door casing for the deadbolt to fit. Sometimes I get an error that the door is jammed or that it’s not locked because the bolt doesn’t fully engage. On the plus side when it does work well I can use my Apple Watch to unlock the door

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Looks good but not functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to configure and setup. Looks good but not very functional. There is no lever on the outside and it's not easy to close the door by holding or pulling the touch pad. I finally returned this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Is to simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is to simple, no WiFi connection, really can’t do much wen you not home

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Confusing naming scheme

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lock, unfortunatley it has the same as another model so I bought the wrong one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs to include the smart part for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great door lock, but needs to include the smart part of the "Smart Door Lock" for this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought i wouldnt like it because this is the non wifi model but you can add a it to this one. But even without wifi on it, it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in works well, but need Wi-Fi module sold separately to get the most out of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Would like better with key access. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart lock, great functionality for the price. I was able to make it work with Apple Homekit even without buying the WiFi module.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spend the money for the wifi version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other complaints to speak of. It went right in my homkit set up and it work perfecly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product…………………..,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yale keypad lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to set up, but it’s good otherwise

    I would recommend this to a friend
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