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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 303 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the convenient Bluetooth and keypad options, along with the sleek design. However, some users reported concerns about battery life and occasional reliability issues. A few customers also noted inconsistencies with the auto-unlock feature and suggested improvements to the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 303 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale deadbold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deadbolt only replacement. We have a couple Yale deadbolts and they are great as a direct deadbolt replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Easy setup and great functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works flawlessly. Great integration with Apple HomeKit. Would definitely recommend for the price. Time will tell if the product maintains it reliability as I replaced another brand that didn’t last a year.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great price but less technical features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this smart is a very good buy. However, I really wanted. Schlage encode plus smart lock that IS NOT available at Best Buy and cost more. But, I wanted newer technology and ability to unlock with my smart Apple Watch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great for Airbnb!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! smooth installation, easy set up, and simple to use. Purchased for my house for airbnb and i love how i can customize several codes and delete old ones. Great buy, definitely recommend! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Easy to install and even easier to use via the app. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to install. Easy to create codes. Just what we were looki g for. I dont like that you need to pur hase a seperate puece for the wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Lock for A Good Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock is very easy to install. It does everything we need without any issues. The app is easy to use. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice nest Yale lock!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my side door garage door with this new lock. Easy to install and it’s my 3rd one. Control each lock in your nest Yale app. Can’t go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simple elegant lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. Simple and easy installation and works seamlessly with Apple Homekit. One feature I love about this lock is even though it doesn't have a keyed entry (which makes it safer IMO) is on the bottom of the exterior key panel is a spot to connect a 9volt battery on the two metal nubs. This allows you to power it in case the batteries die, or you forget to change them, without being locked out. If you buy the one with the keyed entry, and you lose the keys and the batteries die, you will have to call a locksmith. The keyed entry model does not include the 9-volt connector. All in all its a great device. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prox lock is a lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. The proximity sensor attached to the app makes getting in easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Solid Lock!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Install was simple, programming was simple, and havent had any let downs! Pretty solid lock!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazingly simple!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek look and it was really easy to assemble and set up

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 1 out of 5 stars

    Very frustrating "smart" lock

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale is a well known brand, so I was excited to install it and add another smart device to my home. The feeling dissipated once I finished installing it. Out of the box you get a lot of parts. (If you have ever installed a new deadbolt lock, then this will be very easy). You get all you need to install a deadbolt lock, the exterior keypad, and the interior battery access/manual locking housing. Just about everything in this review will be a con. Keep in mind that I have two other smart locks in my house, so I'm no stranger to installing and using smart locks. Both are from other companies. So, finished installing the new deadbolt, attached the rear keypad through the deadbolt and attached it to the corresponding interior housing. I manually turned the latch, and great, it works. I installed the little doorsense sensor that you attach next to the lock, done. I download the app, and this is where the fun begins. I go through the motions of the doorsense, and it's done. I press on the lock button on the app, and it tries to lock, and then unlocks. I tried locking it manually and then pressing unlock... same thing. In my frustration thinking that I'm losing it, I go and remove one of the other smart locks that I have, and no issue. So the app doesn't seem to respond to well. I thought, maybe the deadbolt is getting jammed, so I get my power tools and open it up a bit. There's not jamming when I manually turn it, so that's not the issue. I figure okay, this thing has a keypad, when all else fails, I can just put in my code, and I can get in that way. NOWHERE on the app does it guide you through the process of setting this up. I ended up searching for it online, and tried it, and that didn't work. I tried repeatedly without avail. Ultimately I have a shiny fancy looking smart lock that doesn't function as a smart lock... I rarely give 1 stars, but in this case, the Yale lock earned it. I would not recommend this one. I would use a good ole key deadbolt over this smart lock.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock after getting it set-up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but re-establishing bluetooth connectivity is slow. I ran into some glitches setting up the app with my iPhone that was a little frustrating. The app would spin and do nothing. After closing the app and restarting a few times, the lock finally connected. Once connected, everything else was easy. However, if you've got home automation set-up, I highly recommend getting the wifi enabled version. Yale sells an upgrade to this lock for wifi, but it's just as easy to get it with wifi out of the box despite the sticker shock since these aren't exactly inexpensive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works great. Best choice I have made hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Best Yale Lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Yale lock I have purchased and I have had a few. Very sleek and I love the actual buttons vs the touch based ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Barn door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale produces an excellent product. It was easy to install, set up, and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Good lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice simple easy to use and easy setup Very affordable best buy made with the total tech

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this lock between our garage and house. I like the added security and I like to be able to monitor who comes and goes from our house.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Perfect for basic residential needs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for quite some time now. It has occasional hiccups but are easily resolved by opening the app. Somewhat good customization settings.

    I would recommend this to a friend
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