Customers are impressed with the Assure Lock 2's ease of use and simple installation. Many appreciate the sleek design, added security, and user-friendly app. However, some customers have expressed concerns about the battery life and the auto unlock feature.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 313 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Smert lock
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and easy to install. Upgrade option available.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Me and my family love it, reliable but also easier to use with your phone than losing or dropping your keys!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this to replace a lock on my front door when my ex left. I did have some trouble installing it but after about an hour I realized it was my error, I had it set for a different sized door. After that it took maybe another 10 minutes to install. I can control it from my phone and so can my son so there is no need for anything extra to be carried around and possibly lost (thrown away by my 2 year old). This has made life so much easier and safer!! I will be replacing the locks on all of my doors now.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We like the design of the lock, and it works more quietly and smoother than the Kwikset keypad lock it replaced. The Bluetooth connectivity that facilitates smart control is a little slow, though it does work.
However, twice we have had the tamper alarm go off when the cable connection has become disturbed--the keypad becomes unresponsive and the lock begins beeping loudly. which can only be resolved by removing and reinserting the batteries. My installation was done correctly, Yale support asserts that vibration--from lock operation or door closign--could be causing it.
This questionable reliability is unacceptable, it's being removed and returned.
No, I would not recommend this to a friend
Brand response from Yale Customer Care
Posted .
We are sorry to hear this as normal opening and closing of the door wouldn't trigger the tamper alarm. If you'd like to contact our support team at [email protected] when you are with the lock, we can take a closer look at the installation.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome Smart Lock For The Price
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Setup was straight forward, fit and finish is awesome. The Yale Access app actually works and keeping it simple with bluetooth was a good idea.