Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the convenient Bluetooth and keypad options, along with the sleek design. However, some users reported concerns about battery life and occasional reliability issues. A few customers also noted inconsistencies with the auto-unlock feature and suggested improvements to the instructions.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 305 reviews
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Good lock work well
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these locks . I have 3 and they work great !!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
got it home it doesn't have keys could be a problem. also needs battery's took it back got a better one
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great lock!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this to replace a lock on my front door when my ex left. I did have some trouble installing it but after about an hour I realized it was my error, I had it set for a different sized door. After that it took maybe another 10 minutes to install. I can control it from my phone and so can my son so there is no need for anything extra to be carried around and possibly lost (thrown away by my 2 year old). This has made life so much easier and safer!! I will be replacing the locks on all of my doors now.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the new little co and app is super easy. Best Buy installed for free and no problems since!
This review is from Yale - Assure Lock 2 - Smart Lock Keyless Bluetooth Deadbolt with Push Button Keypad Access - Oil Rubbed Bronze
I would recommend this to a friend
Rated 5 out of 5 stars
Door Lock
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a great product. With the wifi module we can connect remotely and open or close the door through the phone
Also it can integrate with Google Home.
I would recommend this to a friend
Rated 2 out of 5 stars
Nice design, average software, poor reliability
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We like the design of the lock, and it works more quietly and smoother than the Kwikset keypad lock it replaced. The Bluetooth connectivity that facilitates smart control is a little slow, though it does work.
However, twice we have had the tamper alarm go off when the cable connection has become disturbed--the keypad becomes unresponsive and the lock begins beeping loudly. which can only be resolved by removing and reinserting the batteries. My installation was done correctly, Yale support asserts that vibration--from lock operation or door closign--could be causing it.
This questionable reliability is unacceptable, it's being removed and returned.
No, I would not recommend this to a friend
Brand response from Yale Customer Care
Posted .
We are sorry to hear this as normal opening and closing of the door wouldn't trigger the tamper alarm. If you'd like to contact our support team at [email protected] when you are with the lock, we can take a closer look at the installation.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Lock
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best item i have ever bought! Cant believe how easy it is to install and easy to use.