Customer Ratings & Reviews

Hardware wise, the assure lock 2 is hard to beat. It is beautifully crafted, durable and slick. I particularly like the silver finish. However, this is not a "lock", it is a *smart lock*, and it fails so hard at that. The app is horrendous, if I had to guess it hasn't been changed in 4 years. Basic features you assume are implied with "smart" are no where to be seen. What a pity! They distanced themselves ahead of the market with the hardware years back, but all the other players caught up some time ago. Yale desperately needs to re-approach implementation, backed/integration and software on a major scale for this lock to be, once again, a good option.

I mostly purchased this lock for more convenience. It was easy to install with minor adjustments to our door. We have a Smart Apple Home so HomeKit is used regularly. The locks fits right in. Its simple to use for kids, dog sitter, and cleaning lady.

If you buy quality products, I recommend this 100%.

Excellent lock. Easy and convenient to use. You have total control of the lock outside of the house and always know who is coming in and out. Love it

Great product! We use on all our doors. Love the fact it works with Google Home.

Practical, excellent price, and functional. Meet all my needs!!!

I’m loving this purchase! It was an easy installation and quick to learn how this works with the application on your phone.

Easy to install, user friendly and easy to setup on devices

You have to install door sense for auto lock to work, so metal reinforced door frames may be problematic without special drill bits. Also one needs spare bits for a regular wood door frame. Also the home key locks require a HomePod to allow assigning apple keys to other people, adding $109 to what the actual cost of the first lock to work correctly with HomeKit. Additional locks can use the HomePod used with the first lock. Install took less than 6 minutes if the holes in the door are pre-drilled. Simple app. Kids love not having keys, with HomeKit integration I can share keys in the app with family and friends who have a iPhone.

Works very well. Easy installation. Will buy more in the future

I loved it! Took me a bit to figure out if I really needed the WiFi version—turns out, nope! With Apple HomeKit, the Bluetooth version works like a charm. Unlocked it from 90 miles away! No more juggling keys ever again.

Love how easy it was to install and set up! Works great with SIRI and HomeKit.

Love the Apple key! Setup was simple and stays connected I’ve had other smart locks that Lois connection to HomeKit constantly. This lock is consistent and has all the features

This lock was pretty simple to set up works perfectly. Glad I made the switch to this company.

Had a previous version of this smart lock and now this version on my new home. Ease of installation was great. Stays connected and quick lock manipulation. Pairs well with HomeKit and use of apple key card in Apple wallet.

So glad to be back to Yale. I tried other biometric off-brand systems and couldn't get rid of it soon enough. Love the geo-fencing: front door auto-unlocks as I arrive.

Pros Very Stylish Modern Look WIFI Alerts for Door Status Apple Integration Concerns Possible Battery Life due to WIFI The Yale Assure Lock 2 is very stylish in its appearance and design. The compact nature of this is very pleasing. The lighted keypad is inline with modern door locks and allows for manual input during the dark. The complete installation took about 15 minutes for me as I swapped out another electronic door lock system. The included installation guide is very detailed which was welcoming as it addresses many doors and situations a person could have installing. They also do include lots of hardware to install into. Only thing I did notice is if you have a metal door, you might need a different drill bit, but i installed on wood core door. The app does include some step by steps that could be helpful, which we used my wife's iPad to download to and walk through. The steps to add the additional module were pretty easy and the booklet gave great directions. The hang-up I had was getting the door ajar sensor placed right but after a few tries it worked by just. Next getting it connected through the app was a little bit more slower than expected but it all connected and integrated on my network really well. Getting this paired with the built in Apple Home Key was awesome, this was a function I really looked forward to trying out. This step took a little bit but was a breeze once I got our devices all connected through our HomeKit. Now when my wife comes home I get an alert on my apple tv and phone. Plus I can just house my iPhone and Apple Watch! Overall this device is solid and has some amazing technology jam packed in it. While the downfall is the battery life in this, I think rechargeable batteries might be a good investment with this lock and just change them out every few weeks. Also buy a 9V battery and have handy incase batteries every do fully drain. I hope future updates will address the WIFI and constant draw on battery life and improve. This is only a suggestion and no way hinders the technological masterpiece this device is to me. I love the full home integration for our front door now!

This is working great for me. I like the Auto Unlock the most.

Geat product works great with homekey the build quality is strong

Save yourself the headache and consider a different lock. I had an issue witht the apple wallet key card and upon calling Yale customer service they reccomended returning the lock to best buy. (Though it was too late for me) they also stated they are aware of the issue and it happens a lot in particular with this lock model. The batteries also die extrememly fast. I was locked out of my place for over an hour and had to use chatgpt to get the lock to open again as the trouble shooting instruction on the yale site were not very clear.