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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 237 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Assure Lock 2's ease of use and straightforward installation. Many appreciate the convenient features like Wi-Fi connectivity, keypad access, and auto-unlock functionality, while also highlighting the lock's secure design and quality construction. However, some users note that the battery life could be improved, and the app's performance has been inconsistent for a few.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 237 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best smart lock option for today and tomorrow.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid hardware, packaging, ease of install. Modular components for wireless tech is genius. Not all settings are available via Wifi module, some key features, like auto lock timing are only available through local, Bluetooth. I wish it had NFC.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install and so many useful features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that it would be a pain to install but I like how the app tells you in guided videos step by step on how to install it. Using the app is a breeze and inviting other house members and temporary lock locks for visiting family or dog sitters is such a nice thing to have.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great value for money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money and very easy instructions to install. We were able to create multiple codes for different people coming in to do some work on our home. It was practical especially when we were not at home and auto locks incase someone forgot to lock the door after they leave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    YALE LOCK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing it only took 1 hour the max to set it up and it was simple and easy. The instructions were on point and I would highly recommend this product. You can easily lock it with a touch of a finger tip.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older keypad lock and have no regrets. This one is quite pricy but worth it. The proxy lock is meh, but everything else about this lock I'm loving. The keypad is bright and easy to use. The lock is smooth and looks good on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Yale

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. Works just very smoothly and the app is easy to use. You cannot possibly go wrong with Yale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Yale!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. Works just very smoothly and the app is easy to use. You cannot possibly go wrong with Yale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The future is bright!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock has been amazing! Ive been using it for my home & my rental as well & it has been flawless. Entering the code or using Siri to unlock/lock has never been so simple. Highly recommend this if you are trying to smarten up your home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very well design, easy to install, the only issue the I found is the I can’t command to open or close with Alexa or Siri or google.. they recognize the device but I haven’t find the way to do it via verbal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cyber lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! Installation crew did a great job with install and teaching operation of the lock. Will not hesitate purchasing the product again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice lock and is easy to install. I love the auto-unlock feature when your hands are full. A little pricey but I guess you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works good. Setting up the code was a little tricky. The website isn't really easy to navigate to find answers to questions. But the product itself is really nice.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not spectacular

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was not as siple as stated, We are a family of 4 with normal use batteries lasted 3 months and lock gave no warning, no flashing lights nothing. Wife came home and lock was dead. Since we opted for the no key version she was locked out of the house and since it was my idea to go "smart lock" not happy wife = major problems for me. Does not give accurate status of lock being locked when locked manually. Maybe 3 stars is generous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it installed on my door and it works really well. It also has logs that show who went in and out and probably can be used if you have renters living in your house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale touchscreen deadbolt a home run!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This touchscreen deadbolt is great. It’s easy to operate and using the Yale app we are able to assign many codes to different people and give access only on necessary days and times.

    I would recommend this to a friend
  • Pros mentioned:
    Auto unlock

    Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision to switch to a smart door lock! Love the auto unlocking feature and in app functionality. It’s a plus to have one less key on my key ring !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good lock.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good lock and I like it. Purchased it to replace a standard deadbolt. Easy enough to install. I had to call twice to set it up though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Yale Assure Lock 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very reliable! Love the ability to assign/send codes to friends/relatives. A little pricy so only 4 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to help put our minds at ease when we leave the house. No more turning around the car to see if the door is locked, easy and safe checking

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Standard lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased product on sale; otherwise, rather expensive and there are better options. Looks great with wifi capabilities.

    I would recommend this to a friend
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