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Customer Ratings & Reviews

Your price for this item is $239.99
The comparable value price is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 237 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Assure Lock 2's ease of use and straightforward installation. Many appreciate the convenient features like Wi-Fi connectivity, keypad access, and auto-unlock functionality, while also highlighting the lock's secure design and quality construction. However, some users note that the battery life could be improved, and the app's performance has been inconsistent for a few.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 237 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my keypad/keyed non smart lock with this and it's worked out really well. Installation was easy and the features and reliability is 100 percent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works most of the time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this lock. Looks nice and clean. Solid constructions. Buttons feel nice to press. Unfortunately it only works about 75-80% of the time when you try to ask Siri to unlock it, or it uses the location based unlock (example: unlocks when I pull into the driveway). I have 1GB internet service and the lock is only 30' from my router. No other devices seem to have issues. Hopefully future updates will resolve this

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install and easy app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyless lock. The install was super simple and they have videos to help you. Once installed, setting up through the app was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, convenient to use. I especially like the app features - being able to unlock my front door remotely is so convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact Lock with technology added

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and easy to operate with multi options. Easy to unlock even if the battery is out of juice through 9V external supply.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Digital Door Lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silky smooth digital door lock, works great and love the flexibility it provides. Can't believe I didn't install these years ago!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent lock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to install and easy to set up with the in app instructions. The features are excellent and allow you to set up individual codes and it will allert you who and when the lock was opened. This a must have for anyone wanting to get away from having to mess with keys. I would highly recomend them to anyone. The work excellent with iphone and apple watch.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Locks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies a lot and the wifi never work. The ones without kiwi work better because the batteries last longer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup should have been simple but the smart app you have to use isn't that great. I created a new account and associated the lock and then it immediately kicked me out and claimed my account never existed so I had to call support to reset the lock remotely and make a 2nd account with exactly the same details. About two hours gone. The battery life is ok but keep 4x AA handy every few months. A new issue is the lock will randomly not unlock. You can enter the pin and press the checkmark and then it does absolutely nothing and becomes unresponsive, even after replacing the batteries. Support wants proof of this but it happens maybe once every two weeks and I'm not sure how to replicate the issue at this point. Once you reset the batteries, it works fine again for a while. Be weary of a keyless deadbolt and make sure you have an alternative method in. It should have been a red flag from the set up process not going through properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale wireless

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very convenient and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product a lot, I will be buying another one for our other door. Easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect smart lock. Can share one time code with friends. Works best

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Wi-Fi ready. I like it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a relative. They say they love it. They like the easy use of the app and that it's Wi-Fi capable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyless is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a month. It is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Called customer service for question about Bluetooth connection. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beach Condo WiFi look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, feels decent quality and looks good, i think it will deal with the beach environment well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks good, app needs work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install took some effort but it was easy with the instructions. Super easy to use, but the app could use some work.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Keypad lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up to wifi and the Yale app so you can use it from anywhere on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, recommended for personal use, rental properties, short term rentals. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock was very easy to install and we were able to easily add it to our 'home' app.

    I would recommend this to a friend
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