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Customer Ratings & Reviews

Your price for this item is $239.99
The comparable value price is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 238 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Assure Lock 2's ease of use and straightforward installation. Many appreciate the convenient features like Wi-Fi connectivity, keypad access, and auto-unlock functionality, while also highlighting the lock's secure design and quality construction. However, some users note that the battery life could be improved, and the app's performance has been inconsistent for a few.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 238 reviews
  • Rated 5 out of 5 stars

    Awesome Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been really impressed with the device, reliable and dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and do easy to install. I will be buying another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice doorlock is the second one that I get from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock will recommend to all my friends ,lock is exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock with great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with iphone and looks great and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly as described. Great Buy for sure. ++++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, looks even better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup, assuming you have experience with this kind of stuff. Geo fencing unlock works great, easy when you have your hands full. Unlocking with your apple watch works as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great aesthetic design, terrible reliability

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Yale Assure Lock SL (YRD256) at one of my vacation rental. I have been very happy with it. As soon as this new one came out, I decided to get it and give it a try. I had very high expectation for its elegant appearance and not having to have a separate bridge for the lock to connect to WiFi. There are a few things that made this a return: 1. The deadbolt is slightly longer than the original one, I had to chop off some wood on the door slab for the deadbolt plate to sit in so that the screw holes could align. 2. The WiFi connection is extremely unreliable and slow. To create a new passcode, it took me like one minute and it could often result in a lost connection message. 3. The deadbolt could easily gets stuck. And the lock will retry to lock it like crazy. I'm sorry but I have to return this and stick with my old Yale Assure SL.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes it really easy to have my cleaning crew enter my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Unlock from anywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Download app and Wi-Fi enabled to open and close for anyone with a touch of a button

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock didnt work for our door so in this case it was unadaptable

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth the hassle and headaches.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is too finicky to deal with. Had the Schlage and decided to upgrade because this lock had so much more. Well nothing but a headache since i installed it. Took ages to get it to "connect". Must have failed at least 7 times. Finally got it to work and then one day it decided to do nothing. Seems like the batteries it came with lasted about 2 days. problem solved....Nope. now I cant get it to connect to my phone via Bluetooth which means I have no way to control the settings on the lock. Have gone to customer support and they were no real help. Do yourself a favor stay away from this lock. Go for the Schlage. It worked for 8 years for me. Now I have to uninstall and return this thing. What a pain in the butt.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice. Not going to overhype it or devalue it. Good product and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deadbolt. Connects nicely to our Apple HomeKit home security.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks good, but not worth the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install and setup. The app takes getting used to finding your way around. Drains Batteries like crazy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome smart lock. Easy to install and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I got these sooner. They work good and feel safer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't open lock with 4 digit code

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the instructions for adding a 4 number code to open the lock, but it does not allow me to choose one. The only way I can open the lock is with the Yale App if I'm about 10 feet from it.

    No, I would not recommend this to a friend
    • Brand response from Yale Customer Care
      Posted .

      We are sorry to hear about the entry code issues you are facing. We will need to take a closer look at this to diagnose, please contact us at 1-855-213-5841

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Needs better battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery’s day less than a month, if you get locked out you have to use a battery to unlock

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad communication

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a disaster ended up being none in stock waited almost a month then went in and cancelled order

    No, I would not recommend this to a friend