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Customer Ratings & Reviews

$219.99
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Comp. Value: $279.99

Customer reviews

Rating 4.4 out of 5 stars with 239 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Assure Lock 2's overall performance, easy installation, and user-friendliness. Many also appreciate its connectivity and design. However, some customers have expressed concerns regarding the battery life of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 239 reviews
  • Rated 5 out of 5 stars

    Top Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart lock is great, and connects to alexa. Relatively easy install too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this lock for a client’s AirBnB. Really easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to operate Well made Easy in and out Yet to test with blue tooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very convenient!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with home wi-fi and solid doors. High recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale Digital Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the usefulness and simplicity of product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, would recommend for Airbnb hosts. Easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock will recommend to all my friends ,lock is exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yale Assure Lock 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup/install and works great with yale access app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lock is good, geek squad, not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the product but not with the geek squad installation. Overall it all happened, but one wifi module is missing, and it wasn't set up properly, causing me 2 weeks of aggravation on the phone with Best Buy, trying to get them to solve it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great item for a house upgrade also easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SmartLock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to do my research when it came to purchasing a smart lock. This smart lock stood out to me the most how slick it is and best if all the features. Love how I can set up Auto -Lock and Unlock & grant & suspend access to guest. Best investment and purchase I’ve ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is working well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my apartment and it was easy to set up. I also own a few google nest products and like the fact that everything works together pretty smoothly. I can tell my nest hub to lock/unlock the door. It automatically unlocks the door when I arrive home and locks when I come in.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well until the batteries run low. I seem to have to recalibrate and reset up Bluetooth for it to function with the Auto Unlock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice loooks and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend these smart locks it brings technology to your side.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Smart Lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately another Smart Lock that falls short. This was my 4th different brand, and like others, it falls short any many categories. Looks great!! Ended up returning this one. Had too many occasions where the app said the door was not locked, so would drive home to check, and the door was locked. Several times the app said the door was locked, came home and it was locked. Returned and purchased the Eufy WiFi with fingerprint and have had zero problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product if you do not need a key.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these and had no problems installing them or anything. I only installed one but realized I needed a key set so I am returning these. BBY doesn't sell the Yale with a key so I have to change to the Kwikset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch smart lock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock. I own another brand as well and this one is far better in terms of battery life and available functions albeit about twice the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Good but can get scary!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    functionally it is good Installation was easy Scary Part - after 20 days it was not registering/connecting via phone. - I did not have a backup digital code set for myself and for others I didn't remember - There is no Key! So i had quite a scare that I'll lock myself out. shifted to Schlage wifi locks with key..just for that reason

    No, I would not recommend this to a friend
    • Brand response from Yale Customer Care
      Posted .

      Our support team will be glad to take a closer look at your lock and help. Please email us at support@yalelock.com so we can further assist.

  • Rated 5 out of 5 stars

    Amazing upgrade to the original

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the new model over the YR256 model & love the entire upgrade. No bridge use, wifi module installed, everything was seamless! I use the old one for another door since it’s still good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Running/Riding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with how the lock works. It is great to be able to go out for rides and runs without having to worry about carrying, and possibly losing, a key.

    I would recommend this to a friend