Customer Ratings & Reviews

Its great how you can open the lock 3 ways. It unlocks with your phone, keypad and physical key. I was looking for a smart lock with a physical key and this is it! Inshallation took about an hour and was super easy.

Simple. Easy to use. Connectivity had no issues. It took a little bit of work to install it in my door, but honestly this is one of the best Yale lock in a long time. I was looking at this one or the one with the fingerprint reader, I work in tech and bypassing a fingerprint reader is extremely (easy no matter the) so I opted for this one.

We have this on our garage in place of the old touchscreen version that connected through Amazon (which they discontinued support for) and it looks/works great. Love the feedback feel and sound of the buttons as well.

Easy install and works well. The app is easy to use but there are some things that can improve.

Looks nice, was easy to install, prefer the push button over the digital screen

Amazing door lock, i did not know it had no finger print but besides that this lock is amazing with the auto unlock it works perfectly

Great lock. Had geek squad install it. It took them less than twenty minutes to take the old lock out and install this electronic lock. Easy to use. Plan to buy a few more to use.

What I like this is that you can put your call and easy to open and close you tell it to Alexa because I connected with Alexa and Alexa close the door my wife love it my kids love it

I tried going cheap before, but you get what you pat for. This lock was easy to install and easy to use. Setting up multiple users was a breeze. Yale is a lock manufacturer, so they understand how to do it right.

This lock is one of the best I’ve used. Easy to set up and install didn’t have any issues there. I was done with installation and set up within the hour. My favorite feature is the Auto Unlock.

Easy install amd set up. Perfect for busy household and no longer worrying about losing keys!!!

This loxk is perfect if you are looking for something simple. When you walk up to the door it auto unlocks for you. When your leaving it automatically locks if you forget. Simple installment. Highly recommend

We researched pretty much all of the smart locks out there and decided on the Yale since it had the best reviews. We've only had it installed for about a week now, but the setup was very easy, the app is super simple, and the lock works flawlessly with either the keypad or app. Google Home had a bit of a tough time adjusting to it but eventually got over itself without any intervention on our part. It was a little pricey but so far seems to be worth it. I'm curious to see how long it will be before the batteries need replacing. Will update when they croak.

The absolute best lock out there. I can control from absolutely anywhere in the US. Add and remove temporary codes. Also gives me a live update on when and who opens the door. ❤️❤️❤️

Excellent my clients was very happy with the keypad and the ease of the application They say that their guest have not complained about trying to access to the rental

Yale has a really great track record as a lock company. As an actual lock, this thing works. As a smart lock? Absolutely forget about it. Had it for less than a year and the wifi receiver kept going through batteries like no tomorrow. On top of that, one day the smart functionality just stopped working altogether. I think i reset this thing like 5 times in the brief time i had it installed in my door. THANKFULLY i have bestbuy totaltech. Took it over to have them look at it and they just gave me the full price in store credit for it. That is why i gave this a 2 because Bestbuy actually honored the warranty I purchased and I was able to get a different lock. I had gone through some support steps from their documentation but they apparently need to be within a few feet from a Wireless antenna. Obviously that is not feaseable in all houses so this is pretty irrelevant and a bad design flaw. I would NOT recommend this lock.

This product came with easy to read and follow instructions Contained the necessary parts in the box and was packaged well.

This was a great purchase, easy to install, the app has clear instructions and will walk you through the installation steps

Excellent price. Easy installation. I like all!!!!

Easy to install and great for guest house rental. You have to download the app to activate and setup unique codes, but super easy and great!