Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $259.99

Customer reviews

Rating 4.4 out of 5 stars with 358 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the quality of the product, reliable app integration, and the convenience of features like the keypad and auto-unlock. However, some users reported concerns about the battery life requiring more frequent replacements. A few customers also experienced challenges with the lock's calibration process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 358 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome keypad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent my clients was very happy with the keypad and the ease of the application They say that their guest have not complained about trying to access to the rental

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STR FRIENDLY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock I preferred the buttons over the keypad This makes getting in for guests that much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can create different guest profiles with designated codes! Also that you can lock and unlock the door from the app at any point! And see a history of who has unlocked it. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and quick

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came with easy to read and follow instructions Contained the necessary parts in the box and was packaged well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, easy to install, the app has clear instructions and will walk you through the installation steps

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Finally a reliable lock

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a reliable lock, was fedup with kwikset..which used to lose battery..worth every penny..great feature is works with both apple and google

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great for guest house rental. You have to download the app to activate and setup unique codes, but super easy and great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good upgrade to your home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy and works very well. The price was a bit higher than I expected but it's one of the best investments I made in Q4 this year :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale Lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The yale lock is a very durable lock you can unlock unlock the door from your phone with the app and it sense of security because it notifies you if the door is left open by mistake

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy installation into the door, and even easier to set up through the app. Works great with Google Home system. Would definitely reccomend to anyone looking into a smart lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to install (even for people who aren’t great at even the easiest DIY projects), looks great, and works great with our Apple HomeKit!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Yale

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price. Easy installation. I like all!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy product to install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and my children are also satisfied with the product. The door opens easily after you enter the code and I haven't had any issues with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice lock easy installation, 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High Quality easy to install and best quality lock

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Install and Item works very well Only problem is cautious to check if it fits to your door.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good, go with a different brand.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale has a really great track record as a lock company. As an actual lock, this thing works. As a smart lock? Absolutely forget about it. Had it for less than a year and the wifi receiver kept going through batteries like no tomorrow. On top of that, one day the smart functionality just stopped working altogether. I think i reset this thing like 5 times in the brief time i had it installed in my door. THANKFULLY i have bestbuy totaltech. Took it over to have them look at it and they just gave me the full price in store credit for it. That is why i gave this a 2 because Bestbuy actually honored the warranty I purchased and I was able to get a different lock. I had gone through some support steps from their documentation but they apparently need to be within a few feet from a Wireless antenna. Obviously that is not feaseable in all houses so this is pretty irrelevant and a bad design flaw. I would NOT recommend this lock.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy app setup, easy to use features, all in all a wonderful addition to a smart home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation video! Fit right in to the existing lock opening. It was also a quick install on Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Seguro

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I recommend it Good quality And good sensor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock for property managers!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We normally us Schlage Encode locks, but quality and reliability has gone down quite a bit in recent years. After replacing 5 Encode locks in one year. We decided to try the Yale Assure lock 2. Surprisingly it’s been performing great and it costs less than the Encode.

    I would recommend this to a friend